I saw the northern lights from my room on my 2nd night around 9ish pm. I am very lucky, as I was not expecting it. Cos its polar nights season & with only a few hours of daylight, Scandic Ishavshotel was perfect in terms of comfort & accessibility. The view worth every cent. It might get abit crowded though during breakfast time but the spread was very good. Try to go between 7-7.30am to secure window seats. Another best thing when u are not driving or travelling alone with luggages, the airport bus stops directly outside the hotel.
Conveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure.
The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
Recommended by a friend, this hotel truly lives up to expectations. It's very close to the airport, and you can even watch planes take off and land from the terrace. The room is simple, practical, and comfortable, and the breakfast is also quite good. The staff are friendly, and they even offer luggage storage. There's a supermarket and a commercial street nearby, though everything is closed on Sundays.
The room was quite big, the breakfast was good, and the restaurant next to it was delicious. It is a good choice as a hotel that catches an early flight for one night. The surrounding shops are also complete.
Facilities: There's a kettle, and disposable items like shower caps are provided.
Cleanliness: Very clean and hygienic, with a great Nordic-style decor.
Service: Front desk, housekeeping, and breakfast service are all excellent.
Location: Absolutely central, convenient for getting anywhere. Close to the shopping street, the station, and the hotel itself is a hub for many tours and activities.
What I didn't expect was how dry it is here (compared to the UK).
The view from the window is as shown in the picture.
This was a great location slightly out of the city to catch the Northern Lights without going on a tour (we saw it two nights out of five! Cabins were well kept and clean, we were two adults and two teens and there was enough space for everyone. It is 10mins walk to the bus stop to the city, of 40mins walk across the bridge to the city, both of which were manageable for us. Note that there aren’t many restaurants nearby. All in I was extremely happy we chose this place for the Tromso leg of our trip.
Absolutely stunning views, super convenient location, and the hotel facilities are top-notch. The staff are incredibly nice, and there are so many outdoor activities to choose from. The best part is being able to see the Northern Lights directly from the hotel!
Located in the city center, it is very convenient for travel. Sightseeing and shopping are just a few steps away.
The room is too small, so consider carefully if you have a lot of luggage. The twin beds are put together. The door lock is different from that of domestic hotels. You need to swipe it again when you leave to lock it.
The breakfast is great and rich in variety. The room is cleaned every day. The front desk answered all questions, but there was no one when I checked out at 5 o'clock in the morning.
They will do daily cleaning in the room which is appreciated, but took away our spoons which the staff thought it was the hotel’s. And sometimes after cleaning, they didn’t provide garbage bag for the bin. We are also not notified that 24 December is their ‘holiday’ so the breakfast will start late, several group standing in front of the restaurant waiting it to open while we are actuall rushing to the airport. The staff did allow us in at the end, no chaotic was caused luckily.
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136 reviews
8.6/10
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8.6/10
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JJTKOConveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure.
WWinnieTongI saw the northern lights from my room on my 2nd night around 9ish pm. I am very lucky, as I was not expecting it. Cos its polar nights season & with only a few hours of daylight, Scandic Ishavshotel was perfect in terms of comfort & accessibility. The view worth every cent. It might get abit crowded though during breakfast time but the spread was very good. Try to go between 7-7.30am to secure window seats. Another best thing when u are not driving or travelling alone with luggages, the airport bus stops directly outside the hotel.
RRavissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
AAnonymous UserThe location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
CChris LumThis was a great location slightly out of the city to catch the Northern Lights without going on a tour (we saw it two nights out of five! Cabins were well kept and clean, we were two adults and two teens and there was enough space for everyone. It is 10mins walk to the bus stop to the city, of 40mins walk across the bridge to the city, both of which were manageable for us. Note that there aren’t many restaurants nearby. All in I was extremely happy we chose this place for the Tromso leg of our trip.
AAierqiadengRecommended by a friend, this hotel truly lives up to expectations. It's very close to the airport, and you can even watch planes take off and land from the terrace. The room is simple, practical, and comfortable, and the breakfast is also quite good. The staff are friendly, and they even offer luggage storage. There's a supermarket and a commercial street nearby, though everything is closed on Sundays.
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
CcookieFacilities: There's a kettle, and disposable items like shower caps are provided.
Cleanliness: Very clean and hygienic, with a great Nordic-style decor.
Service: Front desk, housekeeping, and breakfast service are all excellent.
Location: Absolutely central, convenient for getting anywhere. Close to the shopping street, the station, and the hotel itself is a hub for many tours and activities.
What I didn't expect was how dry it is here (compared to the UK).
The view from the window is as shown in the picture.
GGuest UserThe room was small, and there were very few power outlets. The USB socket on one side of the bedside was broken, but I was able to borrow a power strip with three outlets from the front desk, and they told me there were more outlets under the bed. Without that power strip, there would only have been two outlets plus one USB port available by the window.
If you leave early, the hotel front desk offers a simple breakfast, which was decent. During normal breakfast hours, gluten-free options are also available.
The shower stall in the bathroom was very small, making it a bit awkward for a woman to shower comfortably. The floor tiles in the shower had a steep slope for drainage, so I had to really grip with my feet to avoid bumping into the right-angled, double-door shower enclosure.
The front desk staff member who checked me in on the first day was quite good; she informed us that the aurora would be very strong that night and the next, advising us to keep an eye on the sky.
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