Hot Springs Hotels in Hokkaido, Japan

If you're a Chinese tourist, don't set your expectations too high – it's just a basic hostel. Expect the lower floors to be equivalent to a 170-250 RMB standard in China, and even a 'premium' room shouldn't cost more than 400 RMB. The hallways are so narrow only one person can pass at a time, and there's no wardrobe in the room; clothes have to be hung on the hallway wall. You can't even lay your suitcase flat on the floor! I've never stayed in such a terrible room, and the pricing is incredibly unstable. I booked it for just over 1000 RMB, but after checking in, I found the price had dropped by more than 300 RMB. If you don't check the prices carefully, you'll get ripped off... Luckily, Trip.com customer service was great and refunded the difference! This hotel has no redeeming qualities. Although it's close to the subway station, there are definitely more cost-effective hotels nearby, all within walking distance.

Location: Unbeatable, right above Sapporo Station, truly offering 'seamless connectivity' to the station. It's incredibly convenient whether you're arriving from the airport via JR or transferring to subways and buses to various attractions. Service & Facilities: The front desk staff were very enthusiastic, and the check-in and check-out process was smooth. The hotel's (Japanese) breakfast is a major highlight; it tastes excellent and is well worth taking your time to enjoy. The Western breakfast was just average (nothing particularly different from other five-star hotels). Room & View: The view from the room's window is stunning, overlooking the entire cityscape of Sapporo. Although the room space feels slightly cramped for a hotel in the same price range (the room is a bit small), it's acceptable given the convenience of the location. Summary: For those prioritizing travel efficiency and city views, this is the top choice.

The front desk was super friendly and welcoming and were so patient when we had trouble asking about parking. The hotel offered on site parking overnight. The room was nicely designed and clean, the bed was comfortable and they had onsens on the ground floor and basement. The highlight was definitely the buffet breakfast. The dining area was quite small so it was a bit crowded when we went but don’t be fooled, there was a huge selection and everything was so fresh and so tasty. Our favourite was the all you can eat sashimi and salmon roe and the freshly made tempura shrimp. I would return just for the breakfast 😛

The front desk service was excellent, with staff who spoke Chinese. They patiently explained how to get to the beach and even gave us a map 🗺️. The hotel's location is fantastic. You can spot it right away after exiting the JR station and turning left. It's also super convenient to get here from the airport by taking bus number 3, which drops you off at the JR station. The breakfast was plentiful, with sashimi, noodles, bread, fruit, fried chicken, and more. The milk tasted great. The restaurant offers outdoor views, so it was lovely to eat and gaze out the window while it snowed. The onsen ♨️ was decent, nothing spectacular but good enough. They provided Sekkisei skincare products, which are well-known. However, the toothbrush was a major downside. It was incredibly hard, so much so that it hurt my mouth when brushing. I strongly recommend the hotel replaces the toothbrushes❗️

We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby. When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority. However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience. Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night. Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future.

Facilities: Excellent. The breakfast was a pleasant surprise, better than many hotel buffets. Cleanliness: Good. Environment: It's very convenient to walk around and explore the area. The bay view is absolutely stunning. Service: Very good. They even offer a pillow menu and aromatherapy choices in the evening.

This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!

Location was excellent. 5mins walk fr station. Surrounded with shops, restaurants, convenient stores and the morning market is just 3 mins walk away. Can see the harbour n mountains fr hotel room. Beautiful place. Hotel staffs friendly n helpful to my enquiries. Lots of seafood places to eat.

Facilities: We stayed in Nanguan; the decor is very new. Cleanliness: The hygiene is neat and tidy. Environment: The sulfur smell is easy to get used to; you can even soak directly in the sulfur hot springs without any issues. It's practically right at the doorstep of the hot spring town and Hell Valley. You can also book a shuttle to the Noboribetsu Bear Park, and walking there is actually quite nice, as you can browse the hot spring town along the way. Service: The service is exceptionally good, definitely five-star standard. The breakfast and dinner were also excellent.

Super stay at this traditional onsen inn! It’s an easy 5 minutes walk from the tram stop and it is a peaceful and hospitable place to stay. We stayed for 2 nights with breakfast included (you have it in your room, the staff come to roll up your tatami 30 mins before - we just went to the onsen during this time) which was traditional Japanese style and delicious. The onsens are not too big but there are outdoor and indoor sections and perfectly adequate. The staff look after you warmly and we loved our experience of traditional Japanese culture here. Oh, and it’s near the Botanical Gardens where we saw monkeys bathing in the onsen.