Beach Hotels in Sanya

Our stay at Banyan Tree Sanya far exceeded expectations! The entire resort consists of private villas, offering exceptional privacy. The tropical garden environment is quiet and pleasant, and the private pool courtyard creates a wonderful ambiance. The secluded beach is uncrowded and very comfortable. A special thanks to our butler, **Xiao Sun**, for his meticulous and attentive service. He was incredibly responsive, proactively reaching out before our arrival to address our needs. During our stay, he handled all matters, big or small, promptly and effectively. Messages were practically answered instantly, and he thoughtfully arranged everything, making our trip completely hassle-free. The hotel breakfast was high-quality, and the overall service standard was excellent. It's truly a top choice for a relaxing getaway. We'll definitely choose Banyan Tree again on our next visit to Sanya, and we highly recommend requesting Butler Xiao Sun!

I've stayed at several InterContinental hotels in recent years, so let's start with what I liked about this one: the rooms are spacious, the balconies are large, and the facilities are well-maintained. All the staff I encountered, including the front desk, restaurant servers, bellhops, executive lounge personnel, and even the cleaning staff, were very warm and polite. The breakfast buffet was also quite good, with prompt plate clearing and food replenishment. I'll definitely stay here again and recommend it to friends. Now, for some areas I think could be improved: As an InterContinental hotel, I find it unacceptable to use melamine bowls in the buffet restaurant. If it were a Holiday Inn, one of your sister brands, I could understand, but you're an InterContinental. Secondly, there's a distinct odor at the entrance to the kids' club. This is something you should learn from a certain hotel in Haitang Bay (like Haitang Bay Shangri-La). Your management team can go and take a breath there to understand. Another issue, which isn't unique to InterContinental but applies to many hotels in Haitang Bay, is having too many interns. While it's normal to have interns, their proportion shouldn't be excessive. As I mentioned before, you're an InterContinental, not a Hilton or a Sheraton. One more thing I hope the hotel considers is encouraging guests to give honest feedback based on their true feelings, rather than implicitly or explicitly guiding them to review the hotel's service in a certain way. It's 2026, and we're in a digital age; mindsets need to change. This is for the hotel management. Don't you know that nowadays, overly high scores are often met with skepticism? People tend to trust ratings between 4.6 and 4.8. Please stop using these inflated scores to evaluate your staff. Finally, I hope the executive lounge's offerings can be further enriched. It should feel like a proper meal, not just an afterthought.

The Grand Hyatt Sanya Haitang Bay deserves a huge thumbs up! Our butler, Diana, provided excellent service throughout our stay, from check-in to departure. She was incredibly responsive and always went above and beyond to assist us. We were especially impressed when she upgraded our Supreme Seaview room to a Seaview Suite, arranged a lovely honeymoon setup, and even sent complimentary fruit – it made our stay so comfortable. As for the hotel itself, the staff were proactive and friendly. Our room offered direct, breathtaking ocean views, and it was clean and comfortable. The public areas are also beautiful, and the infinity pool by the beach is heated, which was perfect since it was rainy for a few days before turning sunny. Swimming amidst the palm trees with the ocean breeze was wonderful! And the breakfast – it was absolutely amazing! You can order from a menu, and we ended up eating so much every day, haha. Finally, another perfect score for our butler Diana! The Grand Hyatt Sanya truly met all my expectations for a beach vacation.

On this business trip to Sanya, I wanted to relax over the weekend and experience a few different bays. I chose this well-established, high-value five-star hotel in Sanya Bay. I booked an executive sea-view room on a higher floor, offering an expansive view. The east-facing balcony also provided beautiful sunrise views. However, the beach at Sanya Bay is slightly less impressive compared to Haitang Bay and Yalong Bay, but the surrounding commercial and takeaway options are much better. I won't go into too much detail about the room, but there are a couple of issues to note. First, the room had a somewhat pungent, damp smell, which improved significantly after turning the air purifier to its purification setting. Second, the air conditioning didn't cool as effectively as expected. However, these two problems are common in hotels along the Sanya coast, and considering the price, I'd say it's just about acceptable.

How do I put it... this hotel has a team that's incredibly dedicated and tries hard to make sure you have a better vacation, but unfortunately, the hardware really lets them down. You almost feel sorry for such a great team. During the summer, with the hotel fully booked and everyone running around, they still try to give you the best experience. However, a lot of it comes down to the hotel's facilities being too old, or the restaurant's air conditioning just not being strong enough. You can't really ask for more. To sum it up: if you're looking for a hotel with top-notch hardware, software, and service, you should consider a more expensive option. But if you just want a place to relax where all the essentials are covered, then this could be a consideration.

I brought my grandson to Hainan for the holidays. I used to stay at Marriott frequently, so I chose Marriott again this time. However, after reading some negative reviews, I only booked for one night. As soon as we arrived at the hotel lobby, I was absolutely stunned – it truly lives up to its Marriott name, elegant and grand. Vicky, a lovely young lady at the front desk, greeted us with a smile, explained the benefits included with our room, and recommended the concierge manager to us. Manager Jia was truly attentive to guests and well-managed; she prepared children's amenities for us, and hearing that we missed the executive lounge hours, she arranged another day for us (even though we didn't go, we were very grateful). She also sent fruit, cake, and coconut for the little one. What moved us the most was that our flight was at 8 PM, and she extended our checkout until 5 PM – something no other hotel would easily do, especially during a holiday. We were so fortunate to meet Manager Jia this time. Her extremely thoughtful service, professional and skilled business acumen, and dedicated work attitude towards guests fully demonstrated the hotel's high standard of service and excellent brand image. She truly showed us what 'home away from home' means. We will definitely choose Marriott again next time we visit.

I've been to Sanya many times, but this was my first time staying at the Mangrove Tree Resort, and it was a very disappointing experience. People online often mention it's old, and it definitely is, but that's not the main issue. After all, I stayed next door a few years ago, and it was old then too, but the experience was great. The key really lies in the facilities and service. Let me first mention two or three good points: first, the room hygiene was good, the cleaning lady was very enthusiastic and responsible; and the breakfast selection was rich and tasty. Now for the long list of complaints: Facilities: The old and small room is forgivable, as it's an entry-level room in an older hotel, but the facilities are truly not user-friendly. 1. There's very little counter space to place things in the room – just one desk and a TV stand. This isn't enough for a family traveling with children. 2. The shower in the bathroom is inside a large bathtub. This design is so outdated! Every day, I had to climb over a bathtub that was over a meter high to shower. If you have elderly family members, definitely do not stay here; there's a risk of falling. 3. There's also a shower area on the balcony. I don't know what kind of ”wild fun” this is meant to provide. Firstly, if you're short, it's impossible to shower while enjoying the view, and people inside the room have a clear view, making it unsuitable for families with children. Furthermore, this shower area has no place to hang towels or clothes, or to put toiletries, needlessly taking up a third of the already small balcony. 4. The clothes rack on the balcony is fixed, so you can't hang long clothes or trousers, only small items, and it clashes with the nearby table and chairs. 5. The toilet is cramped, a three-way split is impossible. The toilet paper holder isn't on the side but to the back right, directly above the trash can, so you need a special technique to tear paper, otherwise it falls into the bin. All the designs are incredibly bizarre; I don't see how this relates to being a ”family-friendly” hotel. Service: I can't even give a score. I specifically requested on Ctrip not to have a corner room, and the room we got was in the furthest wing, the second to last room. So, this doesn't count as a corner room?? Upon check-in, we noticed water dripping from the ceiling's air conditioner condenser right next to my suitcase. We called for maintenance, and they said it was because we had the balcony door open while the AC was on. The implication was that it was our fault for improper use. So, I guess no other guests ever open the balcony door while the AC is on, right? The butler didn't proactively offer any solutions, and we didn't want to push for a room change or upgrade, so we just made do. Then, on our last day, while having breakfast in the hotel's semi-outdoor restaurant, halfway through our meal, water started dripping from the air conditioner condenser above our table, landing in our plates, forcing us to move tables. So, by the hotel's previous logic, the restaurant shouldn't even have AC on, since it's semi-outdoor, right? Shouldn't the hotel compensate me for their own ”usage problem”? It's ridiculous. We encountered many absurd things at this hotel, including but not limited to: although there were staff leading guests to tables at breakfast, on the first morning, they led us incorrectly three times, taking us in different directions only for others to say there were no empty seats in that area. I don't know how they communicate. Later, we saw other guests finishing their meals outside and wanted to sit there, but the usher seemed oblivious, as if sealed in place. We also witnessed a long tile falling off the fruit buffet counter, hitting a guest's foot, and a server accidentally spilling an entire tray of freshly made fried rice, with grains scattered around a focused guest who was unaware and getting food... The public areas are just average for a hotel in Yalong Bay, nothing special. With sunlight, it's not ugly, but it's not particularly beautiful either. The only places worth photographing are the pool, lawn, and coconut trees in front of the lobby. No wonder there are no other pictures in the reviews; I could only photograph this area myself. The children's pool is small, and the standard pool is even smaller, undeserving of the word ”standard.” Having stayed in so many hotels, this one is truly hard to review.

Overall, I had a really enjoyable stay at this hotel. It’s worth noting that the hotel caters primarily to Russian tourists, so much of the signage, tours and information are aimed at Russian guests. As an English speaker, this sometimes made things a little more difficult, but it didn’t stop me from enjoying my holiday. When I arrived, I had a couple of issues with my room. The hot tub took over an hour to fill, and the water wouldn’t stay warm while it was running, so I wasn’t really able to enjoy it. The charging ports in the room also weren’t working, although the hotel kindly provided me with an adapter, which solved that problem. Unfortunately, the hot tub issue was never resolved. The breakfast was very good, with a nice variety of food each morning. The swimming pool was also lovely—warm, clean and a great place to relax. My biggest concern was the fish spa. I initially thought seeing a dead fish was just a one-off, but I noticed dead fish in the spa every day during my stay. That made me question how well the spa was being maintained, and I hope the hotel looks into this. The staff were always kind, polite and helpful, and despite the few issues, I had a lovely stay overall. With a little more attention to maintenance, particularly in the fish spa and the hot tub, this hotel would be even better.

The Yalong Bay Seaview International Resort Hotel boasts an excellent location, right on the beach. The room amenities and pool environment are generally satisfactory, and it's convenient to get to various attractions by taxi. The biggest drawback is the restaurant. While the staff are friendly, there's a clear gap in overall management, operational procedures, and brand standards compared to chain hotels. The food quality is mediocre, and replenishment and table clearing are slow. The processes aren't standardized, and for the same price point, the dining experience falls significantly short of chain resorts. The rooms, beach, and public areas would get a good score. If you don't plan to dine at the hotel and are just looking for a place to stay overnight, it's a viable option. However, if hotel breakfast and restaurant dining experience are important to you, I'd recommend considering other choices carefully.

Sanya Haitang Bay Wanda Realm was an absolute gem! The location is incredible, right next to the duty-free shop. After a shopping spree, it was just a few steps back to the hotel, making getting around incredibly convenient. The hotel grounds are massive, with coconut groves and ocean views everywhere you look – every photo is Instagram-worthy. Ella provided such thoughtful service, always there for any little thing we needed, taking care of everything down to the last detail. All I had to do was eat, drink, play, and relax [heart emoji]. I didn't have to worry about a thing, the experience was top-notch. I'll definitely be staying here again next time I'm in Sanya! [rose emoji]