Beach Hotels in Sanya

Our stay at Banyan Tree Sanya far exceeded expectations! The entire resort consists of private villas, offering exceptional privacy. The tropical garden environment is quiet and pleasant, and the private pool courtyard creates a wonderful ambiance. The secluded beach is uncrowded and very comfortable. A special thanks to our butler, **Xiao Sun**, for his meticulous and attentive service. He was incredibly responsive, proactively reaching out before our arrival to address our needs. During our stay, he handled all matters, big or small, promptly and effectively. Messages were practically answered instantly, and he thoughtfully arranged everything, making our trip completely hassle-free. The hotel breakfast was high-quality, and the overall service standard was excellent. It's truly a top choice for a relaxing getaway. We'll definitely choose Banyan Tree again on our next visit to Sanya, and we highly recommend requesting Butler Xiao Sun!

The resort experience at InterContinental Sanya is absolutely amazing! The grounds are surrounded by coconut groves, the private beach is clean and tranquil, and the ocean view rooms offer unobstructed vistas. Waking up to watch the sunrise and enjoying the sea breeze in the evening is simply blissful. The butler service is attentive and thoughtful, with Lucas responding promptly to all our requests. The breakfast selection is abundant, and the family-friendly facilities are excellent. It's the perfect choice for a relaxing getaway, and we'll definitely stay here again on our next trip to Sanya.

I spent a long time choosing a hotel, specifically looking for one with large, newer rooms. The interior space was very generous, and the layout was well-designed and functional. The double sink in the bathroom was excellent, allowing two people to get ready at the same time. The view was also lovely, and it was very quiet. The hotel's public areas were spacious, with multiple beautiful pools perfect for photos. The shuttle bus was also very prompt, and the pool changing rooms were a huge bonus, equipped with air conditioning and hair dryers. The complimentary travel photoshoot was also very well done. The hotel breakfast was a major highlight; in fact, it was a big reason I chose the Grand Hyatt. The variety was extensive, and the quality and freshness were superb. Although it was busy, the restaurant staff managed the flow very efficiently, and we didn't have to wait long. They were also quick to clear plates during our meal. The hotel staff's service deserves full marks. Our butler, Serein, proactively added us on WeChat before check-in to provide information about the hotel's public areas, reminded us about breakfast, and offered late check-out and luggage storage. Their responses were incredibly prompt, usually within a minute. Housekeeping and concierge services were also very quick to respond. The only minor issue was that the mattress was too soft for my friend and me, causing some back pain, but they replaced it very quickly, and the new mattress was much more comfortable. The concierge's delivery of takeout was also very timely; the service quality didn't drop even with high occupancy rates.

On this business trip to Sanya, I wanted to relax over the weekend and experience a few different bays. I chose this well-established, high-value five-star hotel in Sanya Bay. I booked an executive sea-view room on a higher floor, offering an expansive view. The east-facing balcony also provided beautiful sunrise views. However, the beach at Sanya Bay is slightly less impressive compared to Haitang Bay and Yalong Bay, but the surrounding commercial and takeaway options are much better. I won't go into too much detail about the room, but there are a couple of issues to note. First, the room had a somewhat pungent, damp smell, which improved significantly after turning the air purifier to its purification setting. Second, the air conditioning didn't cool as effectively as expected. However, these two problems are common in hotels along the Sanya coast, and considering the price, I'd say it's just about acceptable.

How do I put it... this hotel has a team that's incredibly dedicated and tries hard to make sure you have a better vacation, but unfortunately, the hardware really lets them down. You almost feel sorry for such a great team. During the summer, with the hotel fully booked and everyone running around, they still try to give you the best experience. However, a lot of it comes down to the hotel's facilities being too old, or the restaurant's air conditioning just not being strong enough. You can't really ask for more. To sum it up: if you're looking for a hotel with top-notch hardware, software, and service, you should consider a more expensive option. But if you just want a place to relax where all the essentials are covered, then this could be a consideration.

This time, I brought my 5-year-old to Sanya for a vacation, and I was completely won over by Yara's proactive assistance even before our arrival! The day before we checked in, she took the initiative to ask about our arrival time. Knowing we had a child with us, she thoughtfully prepared kids' toiletries, small slippers, and even our child's favorite tent, all set up in the room. She also specially arranged a high-floor sea-view room for us; as soon as we opened the window, we were greeted by the entire ocean. Our child screamed and ran to the balcony as soon as we entered the room. During our stay, the child accidentally fell. We were frantically looking for iodine, and Yara heard about it and brought a first-aid kit within two minutes. She really thought of everything, even more than we did ourselves. When we checked out, she even gave our child a small plush toy as a souvenir. She was always quick to respond to any questions we had throughout our stay, leaving us with nothing to worry about. Our Sanya trip was so comfortable, truly thanks to Yara's thoughtful arrangements. Next time we come to Sanya, we will definitely stay here again and make sure to connect with Yara!

I've been to Sanya many times, but this was my first time staying at the Mangrove Tree Resort, and it was a very disappointing experience. People online often mention it's old, and it definitely is, but that's not the main issue. After all, I stayed next door a few years ago, and it was old then too, but the experience was great. The key really lies in the facilities and service. Let me first mention two or three good points: first, the room hygiene was good, the cleaning lady was very enthusiastic and responsible; and the breakfast selection was rich and tasty. Now for the long list of complaints: Facilities: The old and small room is forgivable, as it's an entry-level room in an older hotel, but the facilities are truly not user-friendly. 1. There's very little counter space to place things in the room – just one desk and a TV stand. This isn't enough for a family traveling with children. 2. The shower in the bathroom is inside a large bathtub. This design is so outdated! Every day, I had to climb over a bathtub that was over a meter high to shower. If you have elderly family members, definitely do not stay here; there's a risk of falling. 3. There's also a shower area on the balcony. I don't know what kind of ”wild fun” this is meant to provide. Firstly, if you're short, it's impossible to shower while enjoying the view, and people inside the room have a clear view, making it unsuitable for families with children. Furthermore, this shower area has no place to hang towels or clothes, or to put toiletries, needlessly taking up a third of the already small balcony. 4. The clothes rack on the balcony is fixed, so you can't hang long clothes or trousers, only small items, and it clashes with the nearby table and chairs. 5. The toilet is cramped, a three-way split is impossible. The toilet paper holder isn't on the side but to the back right, directly above the trash can, so you need a special technique to tear paper, otherwise it falls into the bin. All the designs are incredibly bizarre; I don't see how this relates to being a ”family-friendly” hotel. Service: I can't even give a score. I specifically requested on Ctrip not to have a corner room, and the room we got was in the furthest wing, the second to last room. So, this doesn't count as a corner room?? Upon check-in, we noticed water dripping from the ceiling's air conditioner condenser right next to my suitcase. We called for maintenance, and they said it was because we had the balcony door open while the AC was on. The implication was that it was our fault for improper use. So, I guess no other guests ever open the balcony door while the AC is on, right? The butler didn't proactively offer any solutions, and we didn't want to push for a room change or upgrade, so we just made do. Then, on our last day, while having breakfast in the hotel's semi-outdoor restaurant, halfway through our meal, water started dripping from the air conditioner condenser above our table, landing in our plates, forcing us to move tables. So, by the hotel's previous logic, the restaurant shouldn't even have AC on, since it's semi-outdoor, right? Shouldn't the hotel compensate me for their own ”usage problem”? It's ridiculous. We encountered many absurd things at this hotel, including but not limited to: although there were staff leading guests to tables at breakfast, on the first morning, they led us incorrectly three times, taking us in different directions only for others to say there were no empty seats in that area. I don't know how they communicate. Later, we saw other guests finishing their meals outside and wanted to sit there, but the usher seemed oblivious, as if sealed in place. We also witnessed a long tile falling off the fruit buffet counter, hitting a guest's foot, and a server accidentally spilling an entire tray of freshly made fried rice, with grains scattered around a focused guest who was unaware and getting food... The public areas are just average for a hotel in Yalong Bay, nothing special. With sunlight, it's not ugly, but it's not particularly beautiful either. The only places worth photographing are the pool, lawn, and coconut trees in front of the lobby. No wonder there are no other pictures in the reviews; I could only photograph this area myself. The children's pool is small, and the standard pool is even smaller, undeserving of the word ”standard.” Having stayed in so many hotels, this one is truly hard to review.

Traveling with kids can be a hassle, but this hotel made our entire trip stress-free. Special thanks to Manager Shen from the front office. Upon arrival, he proactively helped us with our luggage and immediately provided children's amenities when he saw our little one. The check-in process was efficient, and he thoughtfully upgraded us to a family room. When my child accidentally spilled juice, Manager Shen's first concern was to reassure us that ”the child is fine,” and he swiftly handled the situation. His warmth and patience throughout made a deep impression on us. The room facilities were complete, and the breakfast was incredibly rich. The hardware is great, but the service is even more heartwarming. The professionalism and warmth of the hotel's service made our family trip start off perfectly. I've already recommended it to friends and will definitely be back!

The Yalong Bay Seaview International Resort Hotel boasts an excellent location, right on the beach. The room amenities and pool environment are generally satisfactory, and it's convenient to get to various attractions by taxi. The biggest drawback is the restaurant. While the staff are friendly, there's a clear gap in overall management, operational procedures, and brand standards compared to chain hotels. The food quality is mediocre, and replenishment and table clearing are slow. The processes aren't standardized, and for the same price point, the dining experience falls significantly short of chain resorts. The rooms, beach, and public areas would get a good score. If you don't plan to dine at the hotel and are just looking for a place to stay overnight, it's a viable option. However, if hotel breakfast and restaurant dining experience are important to you, I'd recommend considering other choices carefully.

Sanya Haitang Bay Wanda Realm was an absolute gem! The location is incredible, right next to the duty-free shop. After a shopping spree, it was just a few steps back to the hotel, making getting around incredibly convenient. The hotel grounds are massive, with coconut groves and ocean views everywhere you look – every photo is Instagram-worthy. Ella provided such thoughtful service, always there for any little thing we needed, taking care of everything down to the last detail. All I had to do was eat, drink, play, and relax [heart emoji]. I didn't have to worry about a thing, the experience was top-notch. I'll definitely be staying here again next time I'm in Sanya! [rose emoji]