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Hotels You May Like in Chania

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5 star

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Breakfast

Elia Potie
4.2/55 Reviews

Elia Potie

Chania|0.05km from Psimithio handmade silver jewellery
I booked to Elia Potie in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room afte two hours. Moreover, the room is above a bar and there is music playing until one a.m. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed Hotels.com immediately and they were trying to find the manager but he/she was hiding!

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Top rated hotels in Chania

Searching for hotels near Psimithio handmade silver jewellery? Compare room rates and reviews to find your ideal stay.
Metropolitan Pearl Boutique Hotel
4.2/54 Reviews
Had a wonderful stay in this lovely boutique hotel! Had the Luxury Suite with Hot Tob for 3 nights. Very centre location in the middle of everything. Our room was on the top floor, above all the fuss. The room was beautiful; very modern, tidy and spacious. There was a small kitchenette with a good sized fridge, that had also a freeze-box inside. The balcony was huge, with sunbathing chairs, couches with roofing, and a great hot tub. We were able to make our own breakfast, and enjoy it in the privacy of our top-floor balcony. After that some sunbathing and cooling off in the tub with cold water - that was amazing in the heat of July. The staff was lovely and so welcoming. The cleaning was amazing and always considerate to your needs - absolutely loved her. When we arrived, our bed was decorated beautifully and there were some refreshments and snacks in the room. Fridge was always stocked with cold water bottles. The place was real luxury for us! If (read: when) I'm back in Chania, this is my place stay! Note: No elevator, so not suitable for someone who need assistance for moving. Still only 3 floors so easy for us to walk with luggage. During night time might be bit noisy from the streets. I used ears-pluggs, my husband didn't need any. So we both slept well. Huge and comfotable bed. Overall highly recommended! ❤️
Elia Bettolo Hotel
4.5/538 Reviews
Stayed in suite with sea view. The view was amazing. The room was lovely, bed super comfy. There was a nice vanity table to get ready at. Bathroom was big and clean. The service at reception were very helpful. The location was great right in old town but not too noisy - music from restaurant in evening but I liked it and church bells on Sunday. I really enjoyed my stay here and was very happy with the suite. Couple of things to point out: there was no furniture on the balconies and aside from a pouf, no furniture in room to move outside. So meant nothing to sit on to enjoy balcony and it’s view. Also the curtain was only half curtain so to block out light need to shut the shutters which then restricts air. I didn’t mind but if you want darkness to sleep might need to bring eye mask. Like I said only minor things. Overall great place. Hot water - i mention as I know this is important to people :)
Hanim Boutique Hotel
4.9/515 Reviews
We first stayed at the Hanim in 2019 and loved it - and Chania - so much that our first post-lockdown trip abroad had to be back there. Socrates' four course breakfasts are as good as ever and Rena couldn't be more hopeful in ensuring you have a great time. The staff at the Hanim are all very friendly and helpful. All the comments from my previous review still apply. Large airy quiet air-conditioned rooms with big beds; bars and restaurants right outside your door. lots of interesting individual shops around the harbour and in the numerous little alleyways that make Chania so picturesque. Now money is getting tighter the Hanim is great value too. Hopefully we will be back again before the travel insurance gets too extortionate but we have delightful memories of the Hanim and Rena and Socrates to see us through the English winter. Efcharisto Hanim!
Elia Dorotheou
4/54 Reviews
Their reception is 5 minutes away that means no one will greet you, and you have to wait for the staff to come and open the door for you. It is noisy at night
Elia Potie
4.2/55 Reviews
I booked to Elia Potie in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room afte two hours. Moreover, the room is above a bar and there is music playing until one a.m. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed Hotels.com immediately and they were trying to find the manager but he/she was hiding!
Elia Daliani
4.2/518 Reviews
Nous avons pas eu d’informations qu’il fallait récupérer les clés dans un autre endroit. À part ça, mon séjour c’est très bien passé. Petit déjeuner complet.

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