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"The service is very good. The front desk staff is very enthusiastic. I don't understand the language, but they also served us very enthusiastically🥰 and helped us store our luggage for a day. But I don't know why the room has a peculiar smell. It's not smoke. It may be that the previous guests hung clothes at the ventilator. The peculiar smell is very strong. Other than that, the room is very clean and the bed is very soft. Is there a sheet under the quilt of the bed? Or something else. When you lift the quilt, it will fall out with the quilt. I don't know what the specific function is😂 I only slept for one night. The experience was good except for the peculiar smell."

"This time I was staying in their annex building. The whole building has 5 rooms on two floors. There is a bar on the first floor, where guests can drink freely. The hot spring is in their main building, and there is a business car to pick you up. The waiter is very nice. But it is recommended to book their dinner in advance, because when we went there was off-season, there was no restaurant in Lake Shikotsu that opened at night, and there was no convenience store."

"1. Located beside Chitose JR Station, just 2 JR station fr New Chitose Airport 2. Breakfast is simple and nice, good for family members 3. Welcome and drink and coffee are free at Lobby"

"The hotel is a bit old but the advantage is that it is very close to JR. There is an Aeon nearby, which is less than 5 minutes' walk. This place is remote and suitable for staying overnight before going to the airport. The hotel provides airport pick-up service, which is very good."

"Wonderful location - secluded near Lake Shikotsu. Great for scenic walks although not easy during winter snow. Walkable to the lake lookout at the Yumasen red bridge. Nice little onsen for evening / morning baths. Great breakfast spread albeit a bit short (have to be done by 9:30am)."

"The hotel facilities are great, one night and two meals, no need to leave the hotel at all. The children's food is super delicious! Other flavors are different. The body lotion and face cream used are very useful, and I took one as a souvenir when I left. The park is opposite the hotel, which is very good to visit. The overall price of 10,000+ feels worth it."

"We stayed at JR Inn for our next morning flight from New Chitose airport. Location is good, close to many convenience stores, of course train station. Pick your own pillow from the lobby should be one of the features with JR INN. Unfortunately I can not comment other JR Inn as I only stayed this one for my whole trip. Compared with other similar hotels like Tokyu Stay, i have to say I prefer Tokyu Stay with much nicer and cleaner public bath. The public bath here is really small and the bath pool looks not very clean. I even saw a lady jumping in without shower, which scared other ladies. I just skipped my morning hot bath because of this. I used self-check in and check-out machine so no comments for staff service. They might see too many people come and go everyday, front desk are not very polite like other hotel staff either."

"We arrived in Sapporo at midnight, so we booked this hotel near the airport. The room was much smaller than expected, and we couldn't open all the suitcases for two people. The front desk service was very good."

"We really love to recommend this hotel if you need a place to stay the night before your flight from Chitose. It is convenient to get to the hotel as it is close to Chitose Station. The hotel shuttle bus service to the airport is very convenient. With so much luggage, it is much better than taking the train. The room is compact as usual, but it is clean and nice. The staff can communicate well in English. They were very kind to let us leave some of our luggage at the hotel for four days before our check-in date. The breakfast is also very good. There are two kinds of breakfast they offer: an international breakfast and a traditional Japanese one. We had both, but I think the traditional Japanese one is nicer. The restaurant is decorated in Japanese style and is served by many grandmas. It made us feel like we were eating a meal made by Mom. Unfortunately, we had very little time in the morning, so we could not enjoy our time in the restaurant enough. There is also a public bath on the 2nd floor, but we did not have a chance to use it."