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Hopefully a working wifi and cable TV should be made available. Staff are courteous and helpful. Upon arrival, was given a room with no shower head and loosed shower valves. It was fixed the following day. Overall, decent.

Yes this is the MAGIC place to stay when you are going to the U.S. Embassy for your tourist visa to the USA. It worked, finally my wife got her tourist application approved, 3 times a charm... Everything was ok, the room was good but the neighborhood is sort of trashy, dirty, not to many food places to go eat. We walked to the mall but got back in daylight hours. Thanks for the good vibes, WE DID IT!

Don't go....not now anyway. Find out if the construction is finished before booking. Love the employees and rooms. Great location up the street from Robinsons mall. There are plenty of bars and things to do. However, the hotel is a mess, and pool has been down for over a year. They do not look like they are in any hurry to get it finished either. The gym is now on the 15th floor in what used to be a suite. The ****** is on the 5th floor. The front desk area in now inside the, what used to be a bar area to the right when you walk in. It's a mess...and like I said, from my room I watched them working the pool area. Not good. Everything is by hand, no construction equipment. Going to be a while. Anyway, I don't want to be too harsh, but if everything is down and all over the place, why are charging pre-covid prices?? Ridiculous!

Its really a good place to stay i stayed here for 3rd time but i just dint like what happen in the restaurant we come down there to eat breakfast but i forget that my room i book not included breakfast we enter the restaurant told my room number then the staff say nothing then when we are about to take the food they stop us why not stop us in the door before we proceed its annoying and disappointing

I had an amazing experience at Café Ilang-Ilang, where their breakfast buffet truly stood out as one of the best I’ve had. The variety of dishes was impressive, and everything was fresh and flavorful. What made it even better was the bakery – I couldn’t resist trying some of their pastries, and they did not disappoint. The bakery alone is worth a visit! On top of all that, the staff was incredibly friendly and accommodating, making the whole experience even more enjoyable. It’s definitely a place I’d recommend if you’re looking for great food and warm service.

The room was clean, and its location was ideal, being close to all the areas I wanted to visit. I'd like to rate their service as more than excellent. The staff were incredibly accommodating, from the entrance guards who genuinely helped us with our luggage to the team that assisted us in booking a Grab car. The guards even kindly told us to wait inside, shielding us from the heat, and offered to call us when the car arrived, asking only for the plate number. What struck me most was the warm hospitality displayed by all staff members, who consistently greeted us with happy faces. Their simple smiles made my stay truly special and peaceful. ❤️ One suggestion I have for improvement is to provide an iron in each room or make it easily accessible for guests. This would be a convenient addition, especially for travelers who need to iron their clothes. Overall, I thoroughly enjoyed my time at this hotel and appreciate the exceptional service provided by the staff.

It's really rubbish. Apart from the good attitude of the front desk service, nothing is the same. When I entered the house, the water was stopped. The hot water suddenly became cold and hot. The bottled water drank almost the same as the water in the swimming pool. All kinds of furniture were about to fall apart. The sound of air conditioning sounded equivalent to the level of aircraft engines. In addition, I did n’t understand when I first came to Manila. Ctrip wrote xx kilometers from the city center. This city center is the old city of Manila. The real urban area is in Makati. I'm still wondering how I couldn't find a five-star hotel in Manila

Looking forward to my next stay in this hotel

A relatively new hotel, good in every aspect! Clean and tidy, good service, complete facilities, refrigerator, humidifier, air conditioner, slippers, toiletries, etc.! Close to residential areas and schools, average location, need to walk one kilometer to the mall! More than one kilometer away from Chinatown! There are churches and basketball courts nearby! After the sun sets, fences are erected at both ends of the street, children hold basketball games on the street, devout believers hold small outdoor gatherings, and children play in the streets