Sunrise Inn Hershey

In the middle of the night you hear the people that LIVE in the motel making so much noise, at 4 in the morning we heard drilling and slamming stuff into buckets… at 9 am we had someone pounding on our door. Not a very pleasant stay.

Customer service was good. However, that is the only positive about this place. This " hotel" and I use the word hotel very loosely, is DESPERATELY in need of major upgrades. The door to the bathroom was so old, they only provided one little half roll of toilet tissue( mind you, its three people in the room) and you had to keep calling to get more. Needed more towels and the room service feature was non existent. I booked a non smoking room but it definitely smelled of cigarette smoke ( very old cigarette smoke). Had a very unpleasant odor. The lobby was dirty and old, the mattress had horrible yellow old stains on it( i dont even want to think what it could be). The complimentary breakfast was a joke, they only had cereal and coffee. Overall, i would not stay here again nor would I recommend this to anyone. Spend a little more for your stay and go somewhere a little bit nicer.

When you arrive you can't get into the office. Someone yells out a window from an upper floor to ask if you are checking in. The 2 rooms we reserved weren't near each other and appearance was totally different. One looked like they tried to remodel and the other is in need of a lot of repair. We were glad we had not reserved for more than one night. Will not go there again.

When we arrived to check-in, the door to the office was locked, but the staff member, who was in a room upstairs, must have overheard my husband and I talking and he asked us if we were checking in and quickly came downstairs to give us the room key. He was very friendly and courteous. When we first arrived to our room we noticed the disgusting cigarette smell even though our room was supposed to be a non-smoking room. The smell was unpleasant but not super heavy so I decided to overlook that. My husband was about to put our luggage down on a table when we saw a roach quickly run off from the table. I didnt let him set the luggage down anywhere and said we are not leaving our luggage in this room overnight. I refused to run the risk of taking any roach back to our home. We quickly changed into PJs and took the luggage back into our car for the rest of the night. In the morning we took our clothes out from the car and after shaking our PJs, placed in a plastic bag to then be laundered. I showered as soon as I got home to rid my hair of the cigarette smell from the room. The bed was comfortable and the heater in the room worked well. I didn't notice any stains on the bed and no bed bugs. This place is okay for one night, but certainly not for an extended trip. It served its purpose of providing a cheap place to sleep in for 1 night and it's very close to hersheypark which was the main reason for our trip. The place definitely needs renovations. We didn't stay for breakfast.

Room was clean and nice. Exterior could use some updating but for the price it was what I expected. I would stay there again.

The staff thats working at night is friendly. Place is quiet and clean. But some lights are not working which is a bummer.

Not much renovation being done to this place. Holes in the walls in hallways, broken bathroom fan, stained mattresses, expired food on breakfast area. Staff were friendly but the amount of damage and disrepair make this A place to sleep and not much else.the facilities photos in hotels don’t match what the place really looks like.

I didn’t like anything they were serving breakfast with expired bread and milk and when I told them it’s expired they said u need to wait for fresh one’s and it was already 10 am

Not horrible for the price however property isn't well cared for light switch covers are broken and jagged, windows aren't sealed and let weather in.