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"A beautifully designed hotel with symbols of Arab tradition and culture. Friendly staff, breakfast like at the imperial table. The pool is pleasant, suitable for a multi-hour stay. An excellent Japanese restaurant with a large selection of dishes. The only drawback is the connection between the hotel and the shopping mall. It is so complicated and unnecessary to go around almost the entire hotel and the car entrance to get to the shopping malls car entrance again. It's as if someone deliberately wants to delay the transition from the hotel to the mall"

"This was the most amazing beautiful island I’ve been to. So much to do on such a little island Brilliant if you have a family with young kids Food was amazing,would defiantly recommend the Riva Italian restaurant the service was brilliant and the food was definitely 10/10 Also Teds American restaurant had such delicious deserts also a 10/10 Will defiantly be taken my family back there"

"The price-performance ratio is good, the overall feeling is three or four stars, the price is good, the room size is OK, Uber is convenient, and it is not far from the subway."

"It was cleaner, more spacious than I expected, had a high ceiling, and I was satisfied. The location was also really good. You could walk to West Bay Beach and the building. I requested a non-smoking room, but the only downside was that it smelled like cigarettes."

"This is our second time staying in this property and I have to say it never disappoints. This time I had an event in the property and I stayed only for one night with my son. I called the property to request for an early check in and Farooq was kind enough to grant the request. We checked in at 11am! Upon check in, there was one lady who kindly assisted us. Her name is Sharon and I came to know later that she is the Executive Housekeeper in the property. She even went out her way to show me the RIXY KIDS club so my son can enjoy some activities during our stay. She was so kind and warm. We reached the room and we were again surprised to receive some complimentary sweets sent by her. Our stay was nothing short of amazing. More than the amazing facilities of the property, I think it’s really the warmth and kind hospitality of the people in the property that makes this hotel stand out. Will definitely come back again."

"The only bad thing, the check in was at 4:00 p.m , yet the lady and gentleman in the reception apologized many times. Thank you"

"I loved the cleaningness of the hotel, everyone was friendly and welcoming. Swimming pool was good, but outside bar must be improved as feels a bit outdated. Also, beach was great"

"The hotel's location was a major highlight, situated in the heart of the business district. My room was spacious and very comfortable, ensuring restful nights. The fantastic views from the room added to the experience. Breakfast was enjoyable, offering a diverse selection of delicious food. The 24-hour gym was well-equipped and highly convenient."

"Excellent location, with a beach, which leads on to the board walk and the Pearl walk. And also the Venetian area is a few minutes away. Pool area is well staffed and really lovely. Breakfast was extensive, with option to eat outdoors. Room was large, equipped with a kitchenette (microwave and washing machine and utensils.) Which was useful. My room was with a large balcony, overlooking the sea. Was disappointed with the stocking of supplies, has to request a toothbrush and on my third day, housekeeper didn’t leave any shower gel, staff may need extra training on this, however it’s minor and was easily resolved. Also, no fruit or any welcome drink, which was disappointing. However, staff were super polite and helpful. Overall an excellent 3 nights."

"The entire hotel is absolutely stunning, with impressive decor throughout the building. The staff are amazing and incredibly hospitable; their kindness really makes a difference. Although there were a few moments of miscommunication due to the language barrier, the overall stay was wonderful. However, I was a bit disappointed with the amenities. The swimming pool was out of service for four days of my trip without any prior notice, which was a major downside given the 46-degree weather. Additionally, the lobby is quite small, leaving little room to sit casually. The restaurants and cafes within the hotel are also quite pricey and cannot be used for lounging unless you make a purchase."