XIANGHU XIAOYAO MANOR XIANG VILLA

I stayed in the main building on the first day, and booked a villa the next day when I saw there was one. The villas are very well designed, as if I was in Kyoto and Nara. Afternoon tea and SPA shoulder and neck massage were provided after booking. The room was very comfortable to live in, and the front desk staff were also very considerate. They gave me a lot of fruit drinks, and the park car responded very quickly, helping to move the luggage to the room. The gym and swimming pool are very good, and the swimming pool also has massage and surfing functions. The Chinese restaurant is very delicious, the ingredients are fresh, and the breakfast is also rich. Scenic spot tickets and boat tickets were also provided. The only bad experience was the female staff with glasses in the afternoon tea restaurant. Her attitude was very bad, and she pretended not to hear when she was talked to. She looked away and ran away when she was called. The afternoon tea was delicious, and I couldn't finish it by myself, so I took it away. I asked her to help get a takeaway box, but she ignored me. Later, I told the other two busy staff members that the male staff member took the takeaway box because other guests were busy serving meals. I asked her to help deliver it. As a result, she had nothing on hand and actually told the male staff to give it to her... But she gave me a broken bag, and then she got it again and was very impatient. This kind of work attitude should not appear in such a high-standard hotel restaurant...

This time, I was lucky enough to stay at Xianghu Xiaoyao Manor·Xiangyuan. The manor building is hidden in the lake and mountains, making you feel away from the hustle and bustle of the city and have a leisurely and pleasant experience. During the stay, I received care and attention from the hotel manager Mr. Zhang and his team, and the room was upgraded according to the guest's needs. The manor's photographer Xiaobo also carefully took a group of beautiful travel photos for my family. I would like to express my gratitude for this! Next time I come to Xianghu, I will stay at Xiaoyao Manor again

This time I went to Xiaoyao Villa during the Dragon Boat Festival and stayed at Xiangyuan~ The villa area is suitable for rest and the negative ions are sufficient~very comfortable. A place suitable for family vacation and sleeping comfortably~ It meets my aesthetic requirements~Just like this, the family stays together Read books, eat food, and enjoy the scenery~ The water is beautiful and the service is nice~

A hotel that is worth experiencing. Personally, I think that without the blessing of superior natural landscape, it must have excellent design and hardware configuration that can restore the design. Xiaoyao Manor can stand out in the King of Volumes Hangzhou, proving that it has done it. Not only is it an Internet celebrity, but it is also a powerful one. The design is eye-catching, and the exquisite decoration and materials make Xiaoyao Manor stand out from the crowd. The details are worth scrutinizing, commonly known as long-lasting.

A very, very satisfying accommodation experience. This package from Ctrip is really very, very cost-effective. The villa is only 2,000 for 2 nights. The hotel's facilities are very attentive. However, if the soft hotel services are improved, it can be comparable to the Four Seasons Hotel West Lake and the Mandarin Oriental Hotel. [Geographic location] The owner of the hotel is Wanxiang Group, and the operation and management are also done by itself. It should be the first time that Wanxiang has run a hotel, so everything is very generous. The hotel is called Manor. Generally, the registered names that can use "Manor" and "Manor" need to be worthy of the name. The hotel covers a super large area, with birds singing and flowers blooming, surrounded by mountains and rivers, and the scenery is so beautiful. The whole feeling of the West Lake State Guesthouse, desperately breathing oxygen, exhaling the old and absorbing the new is right. It's just that the villa is a little far from the front desk restaurant and so on. You have to take a shuttle bus every time, which is a little inconvenient to travel. [Guest rooms and facilities] The villa and ordinary guest rooms are together, sharing the lobby and design. The design of the hotel is the design company of many top luxury hotels of Elephant Company (seemingly). The new Chinese manor style incorporates a lot of traditional Chinese ingenuity, which is very attentive. The hardware is absolutely amazing. After careful tasting, it is no exaggeration to say that it is definitely the best hotel in Hangzhou. With the addition of vegetation, it is completely incomparable to high-rise hotels in the city. This time I upgraded to a hidden room type of a two-story villa (not available on Ctrip), with a living room below and a guest room above. It is so comfortable that I want to stay for a week. [Hotel Service] The housekeepers and hotel staff are very considerate and responsive. However, the service of the concierge and catering depar**ents is average, not enthusiastic and proactive enough. The main reason is that there is no management of an international hotel group, and there is still a lack of training. Villa guests can enjoy various drinks, fruits, and snacks at the front desk for free. They are all Sam's things, with quality assurance and very real. But it lacks a little bit of the luxury of a luxury hotel. The birthday cake is very thoughtful and delicious, even better than the welcome cakes I had at St. Regis Macau and Wynn Palace. The strawberries are very fresh and rich in layers. It's thoughtful! Special thanks to Eric, several men, and the housekeepers who helped check in. Several housekeepers are very good and considerate. Anyway, the price-performance ratio is amazing. I hope I can come again in the future! ! But don't arrange a villa too close to the inside, it is indeed a bit inconvenient to travel. Everything else is perfect, the hotel is generous and responsive! It is worth recommending to friends who like staycation and don't like to go out.

I stayed here with my parents for the second time. The gardening in the manor villa area is very distinctive and the pruning is also very diligent. The space layout of the villa room is reasonable and comfortable. I would like to thank the housekeeper Jerry for taking care of the guests' emotions and feelings from the early arrangement of the room to the later follow-up of every detail. He was responsive and responded promptly. The housekeeper Xiao Bao was also very kind. Five stars were given to the housekeepers. The stay was not long or short. It was a pity that except for the housekeeper and the aunt and worker who cleaned the villa area, the whole hotel was not kind. The waiters were "each doing their own job" and had nothing to do with each other. Especially the western restaurant bar, the buffet breakfast category was relatively single, and it was repeated every day. It felt that the manager was not very attentive, and the waiters were relatively idle. The fruits were kept changing and very fresh. Fortunately, there was a very good baker, Betty Zhao Guiting. In the next few days, breakfast was entirely dependent on these two bars. The waiters were seen every day, but except for the place where the card was swiped to enter the restaurant, there was no smiling face for six days. There were many meetings and conferences during the stay, and various sign-in places were set up in the lobby. It felt a bit of a destruction of the overall environment and atmosphere of the hotel. Cardboard was piled in the lobby The waiter at the lobby reception desk also ignored it, which is a pity

Environment: The public area is beautiful, the Chinese Zen is peaceful, the greenery is lush, and the fragrance of gardenias is refreshing Hygiene: The hygiene of the room and the public area is good Facilities: The courtyard villa has a good layout, very quiet and private. Although the sound of the aircraft is not small outdoors, it can't be heard in the room. The living room smells like furniture, but fortunately there is a steam tea machine, which smells light and good when it is turned on; there is a negative oxygen ion machine in the room, and the air is very good. The large bottle rituals used for spare parts are OK. There are 6 bottles of bottled water, which is very enough, and the drinks in the mini bar are also rich and free. The night bed service gave a massage comb, which is very useful. The only thing I am not satisfied with is the slippers, which are heavy and difficult to wear Service: The butler contacted and added WeChat before check-in, and we can communicate in time if there is anything. There is a separate book bar to check in, and you can also get fruit drinks by yourself. The overall service attitude is very comfortable, friendly and not too enthusiastic. There are some small problems: I hope there will be soap in the room before check-in. The butler confirmed that there is soap in the room, but it was not placed after check-in, and the concierge was found again to deliver it. Overall, I am very satisfied. The food in Shui Yang Chinese Restaurant is delicious. I will come again next time I have the chance!

The hotel environment is great, it is right in the scenic area, and the privacy of the villa area is also very good. The front desk also helped us upgrade for free, to a one-bedroom and one-living room. The room is very large, with two balconies, and the decoration facilities are very high-end. The front desk service is also very enthusiastic, and actively reminded us that the fruit snacks and drinks at the front desk can be taken for free, and the books in the book bar can also be borrowed back to the room for free. Such a comfortable hotel is perfect for vacation and leisure to experience a slow life.

I was very satisfied with the room. The front desk helped me move to the second floor, which has a super large balcony and a mountain view. During the stay in the villa area, there were snacks and drinks. My son was very happy and drank enough drinks every day. The breakfast was also very rich. All the hotel staff provided very good service. From the time I entered the hotel, they helped me open the car door, take my luggage, and help me move my luggage when I left. You must experience the travel photography of the hotel. The photographer and makeup artist are very professional and the photos are very good. I couldn't help but order a package, which is more cost-effective. There is Xianghu Scenic Area nearby. It's good to take a walk and relax. The environment is really great!