Palace Hotel Hévíz Reviews

Hotel is near the lake which is great. Regarding food, some dishes were excellent, some a little bit less (sweets). Garage parking could be cheaper.

ok ok ok ok

The old man at the check-in desk had a mediocre attitude and was always sullen! He was also very stubborn. He had to fill in all the information, including the zip code, home address, and room number. It was particularly annoying! He also asked everyone to report their points one by one, as if he was afraid that there would be more people checking in! The efficiency was very slow! It was inconvenient to not have slippers and not fill the toiletries in time.

The hotel's foyer is impressive and particularly beautifully decorated around Christmas time with the large Christmas tree. The wellness area is well maintained, but unfortunately quite small. The breakfast buffet was a big disappointment this time, as the quality of the food on offer was far below the level of similar hotels in Austria. My room on the 6th floor was large, but somewhat sparsely furnished.

Good service, good breakfast

Like it very much💕

這酒店大概是國內的公家療養院感覺吧！不是一般的老，當然衞生還可以，大堂電梯蠻有特色的，附近的公園散散步蠻舒服的。當地算是老年人療養勝地吧！但是酒店設施真的夠老的，實在沒辦法給個五星好評。

Schönes Hotel im Zentrum, 5 Minuten zum See, abwechslungsreiches Frühstück und Abendessen, Parkplatz gegen zusätzliche Gebühr

Didn’t think much of the place but enjoyed our stay very much. The staff is very friendly and very helpful. We felt like we were right at home! Rarely do I get that feeling while traveling. Rooms are very clean and spacious. When going back home often memories of our stay here put a smile on my face.

We've stayed here a few times in the last ten years. The furniture has not changed. The couch/bed was way passed it's prime and threadbare in spots. Lumpy and difficult to get comfortable. Plumbing is also noisy. Don't get a room close to the lifts, you'll hear everything people are saying. And they are charging for tea and coffee in your room. That's minus a star for me. Spa is still nice and it's clean. The food is agreeable but the staff have a habit of swooping down and taking plates and cutlery while you're eating. Very disruptive while you are eating and talking in my opinion.

Nicely arranged, very clean hotel. We missed utensils in the room, given that each room has its own kitchen. We were disturbed by the noise, as the TV was on all night in the next room and we could hear it. In addition, there is a road next to it and you can hear the noise of vehicles, so it is difficult to sleep. The food is pretty monotonous. A few days is fine, but if you are there all week, you get bored. The wellness center looks big on the photos, but it is quite small, as the hotel is very busy and crowded

We spent here only one night and booked with breakfast, dinner, and garage. There were big pros and cons during our stay, starting with the parking system. Finding the garage is a challenge and parking could even more so, as the have tiny dark spots between walls and pillars (this, for a surcharge of EUR 12 per night). We booked a higher room category located on the top floor. The room was spacious and the bathroom was alright, but walls and floors looked shabby with lot of stains and dirt that were there for who knows how long. It was not a matter of cleanliness, as the rooms were perfectly clean, but rather maintenance issues. Talking of which, the fan of the heating system kept turning on and off in about every few second, which was extremely annoying (especially in the night), therefore, we had to turn it completely off, resulting in a cool room and being exposed to all kind of noise from the corridor, as isolation is almost non-existing and we could hear every single word from outside, including the lobby music. The bed was comfy and the view was nice though. The highlight, however, was the food. Both dinner and breakfast were absolutely delicious with plenty of selection (also for vegetarians). Overall, the value fine, but compared to the price we paid, at best average. It is definitely not a 4-star niveau, but it is mainly due to the maintenance. Location is also great (few minutes walk away from the thermal lake).

Very good hotel in all points of view! City center, close to lake, to shops. Rooms are clean, staff ok, front desk sraff very good and pllite, quick check in. Buffet breakfast and dinner excelent!!!! Nice indoor swimming pool. Worth to stay here!

Hotel is clean and food ok but it's not a good value for money, you gotta pay for parking, we tried to book treatment around 3 PM but we were told blatantly to return next dat at 7 am, felt unfriendly and staff isn't that interested for you to have your treatments, seem like they dont really want to work. I'd not return.