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Frenz Hotel Kuala Lumpur
3.7/53 Reviews

Frenz Hotel Kuala Lumpur

Golden Triangle Kuala Lumpur|0.31km from Soft Cloud Mont Kiara
Avoid at all cost!! They charge you full payment. Including 10% service charge + 6% tax! No other hotel does that! Upon walking into the room and opening the bathroom, two cockroaches ran into the shower. The cover to the drain was not available and we had to use the rubbish bin to cover the hole as I could imagine rats or other insects crawling up. See imagines!! HONESTLY that did not throw us off the hotel yet..... it was the fact that was no Wifi at all! When their advert and brochures clearly state high speed internet!! I asked reception about it, she asked me what phone I have? I said iPhone.. she said that’s why, Apple phones cannot connect to wifi here. Like what???!!!!! I’ve never heard of such nonsense! They must think we foreigners have stupid written on our foreheads! Later on.. approaching 11.30pm, still without internet we asked another receptionist, only to be told he will reset the internet and it should work in 15mins. To no avail. So basically we had no choice but to check out (only stayed one out of the four nights), as it was imperative for us to have access to the internet. The owner came out to help us only to be shown that the building wifi did not work on the higher levels either. We even showed him the cockroaches running around in another room they tried to offer us. The worst is yet to come! No refunds provided at all! If you haven’t provided me with a service, why should I pay you?! Pay you for what! In western countries you would never get away with things like that! The reception lady even tried to say it wasn’t her fault and she’s a worker and she doesn’t get paid. Well you have taken my money so technically you are getting paid for something your not doing. Ridiculous! The owner kept trying to tell us to contact the manager, he obviously does not think he has the power or authority to make that decision! What a joke!! Good luck to this run down hotel! Avoid avoid avoid!!!!!!!! They may advertise cheap on booking.com but they add all the fees on top when you check in and it’s more expensive than the other hotels you may consider.
Silka Maytower Kuala Lumpur
3.9/5213 Reviews

Silka Maytower Kuala Lumpur

Golden Triangle Kuala Lumpur|0.33km from Soft Cloud Mont Kiara
Stayed 5 nights in studio suite. Its a spacious plus luxurious room. A romantic one indeed. Easy to commute to nearby shopping paradise in Jln TAR, Jakel Mall stands right opposite Silka. LRT Masjid Jamek is also conveniently located within walking distance. Local night market enlivens Saturday night apart from affordable hawkers stalls at food court Jln Masjid India. The place thrives and we planned our leisure outings carefully not to be trapped in the hectic people and traffic. We enjoyed the room so much and would never hesitate to revisit anytime. Our room was on the 24th (23A) and we're not reminded of the non existence of 24th floor. We had to navigate ourselves asking other visitors in the elevator. It was made worst with the door nit detecting the keycard twice. We had to go down to the front desk to reactivate it. However, the 2nd time we reported that red light appeared on the door after touching the keycard, the staff replied with annoying remarks (her voice intonation) telling us that the card works fine. As if she's annoyed with our frequent reports. Later, she showed us how to use the card to the elevator (thumping her feet unhappily). Thanks to her, later we didn't have anymore problems gaining access to our room for the rest of the stay. Cleanliness, renovation works should be scheduled during the presence of the least visitors. Staff's courtsey could be polished to improve too. Apart from that, me and my husband humbly enjoyed Silka and hope to return for much better experience.

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Top rated hotels in Kuala Lumpur

Searching for hotels near Soft Cloud Mont Kiara? Compare room rates and reviews to find your ideal stay.
The Grand Campbell Hotel Kuala Lumpur
3.9/5688 Reviews
Golden Triangle
I recently stayed at the Grand Campbell Hotel in Kuala Lumpur and found it to be a budget-friendly option. The hotel appears newly renovated with freshly painted walls, creating a pleasant ambiance. The location in the heart of Kuala Lumpur, adjacent to Campbell Mall and within walking distance to SOGO, is convenient. The presence of a 7-Eleven in the same building is a plus for quick necessities. However, I encountered a downside as there were small roaches in the room. Fortunately, they provided Shieldtox upon request. Despite this, the overall cleanliness exceeded my expectations, and the bed was both clean and odor-free. The water pressure in the shower was a bit weak, and it's worth noting that the reception requested a deposit upon late arrival, despite the lack of nearby open ATMs. After some inconvenience, they eventually waived the deposit requirement. In summary, the Grand Campbell Hotel offers affordability, cleanliness, and a central location, but be mindful of minor inconveniences like water pressure and the deposit policy.
Canary Hotel
4.4/538 Reviews
Golden Triangle
We stayed for 2 nights in the family room. Room size was okay, and basic necessities is there. The A/c was good and Friendly front desk staff. The only thing that could be improved are the bed sheets as it look kinda has light stain and dirty. The hotel is strategically located nearby to many shops and eateries as well as not far from the train station. Overall will recommend staying here again,
Anggun KLCC Kuala Lumpur by Homesphere
4.5/56 Reviews
Golden Triangle
Individually run apartment rooms, no service at all. The landlord will not inform you how to check in in advance, you need to add WhatsApp or WeChat, and go to the mailbox to get the room card by yourself. The towels were wet on the first night, and they were not replaced with new towels the next day.
Premiera Hotel Kuala Lumpur
4.4/5122 Reviews
Golden Triangle
Nice hotel very near Masjid India area.Check in Lobby on 25th flr with a view of KL But there's a bell counter at ground level to help with the luggages. Rooms are quite big, Free Wifi w/o password .Bfast are ok , located on 5th flr coffee hse and also a Massage ctr run by the visually impaired staffs. There's a spa on 4th flr as well. On the 3rd flr till 1st flr some Hp and Computer shops, F&b and Fashion outlets and a Diy shop. Staffs are friendly. Shopping/eating at the weekend Masjid India Night Mkt is a must. Oh yes Sogo Dept store just a stone throw away !
Anggun Residences Serviced Suites
4.3/565 Reviews
Golden Triangle
Stylish place with all the amenities you would need. The host is easily contactable and responds fast to queries and requests. They were very kind to lend us a vacuum and mop as we wanted to clean regularly during our stay with young kids. Apartment is located opposite the Quill City Mall so it is convenient if you need to grab groceries etc. Grab Food delivered to the lobby very quickly due to apartment's good location.
Anggun Residence by Manhattan Group
4.1/54 Reviews
Golden Triangle
Superb location, well decorated, very comfortable to stay at, cozy, and well facilities provided. Worth to stay for trip. Only not satisfied with the service. Got no access card , host said the card is missing and in process for getting new card from management, as other guest check out not returned the card. Its very hard for us to going out, up and down cause need to scan the access card , have to explain our situation to every security that we ask for help (shift job change). I hope they improve on this matter. Make sure they have the access card before guest check in.

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