The Ivens is magical! It is a unique hotel, by no means a cookie cutter facility. Think enchanting. Every detail, every room is creatively beautiful and the staff is over-the-top friendly and responsive. We were greeted at the curb by the concierge, Sophia, welcoming us to the hotel. The bell staff took care of our bags promptly. The staff walked us to our hallway and pointed out our room (handy, since this is not your typical layout). Rocco, the attached Italian restaurant, is also over-the-top gorgeous in a unique style all its own. It has its own entrance from the street, but the door from the hotel lobby is so effective as a noise barrier, we thought we would be walking into a very quiet setting. Nope! It was like walking into another world--busy, upbeat, beautiful. Quite a surprise behind that unassuming doorway. Food was great! Staff was fun. Setting was artistically beautiful just like the hotel. This hotel has a vibe all its own and its worth the trip across the pond just to experience it.