Xishuangbanna Hotel Laos Luang Prabang

Xishuangbanna Hotel Laos Luang Prabang Reviews

Xishuangbanna Hotel Laos Luang Prabang

Nasamphan New Road, 13 Northern Road, Luang Prabang, LaosView Hotel Details
Xishuangbanna Hotel Laos Luang Prabang
Xishuangbanna Hotel Laos Luang PrabangXishuangbanna Hotel Laos Luang PrabangXishuangbanna Hotel Laos Luang Prabang
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Xishuangbanna Hotel Laos Luang Prabang Guest Reviews

4.2/5
13 review
Verified reviews
Location4.4
Amenities3.6
Service4.1
Cleanliness4.6
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All Reviews(13)
Positive reviews(11)
Reviews with photos/video(10)
Negative reviews(2)
พิชญาฏี
Premier Room with Resident View 2 Single bed
Stayed in Feb 2024
Business travellers
10 review
2.7/5
Posted on Feb 5, 2024
Our guests report that The hotel is not like the picture. It looks very old. ผู้เข้าพักของเราแจ้งว่าโรงแรมไม่เหมือนในรูป มันดูเก่ามาก
Lai
Deluxe 2-bed Room
Stayed in Feb 2024
Solo travellers
65 review
4.0/5
Very Good
Posted on Feb 24, 2024
The scenery and environment are very good, and the location is very remote. The chair was faulty and the air conditioning was so bad that it couldn't cool down in the middle of the night.
Original TextTranslated by Google
Response from Property: Hello distinguished guests! Thank you very much for taking your precious time to review the hotel. Your satisfaction is our pursuit. We will actively improve based on your suggestions. We welcome you to come again and wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Overall it's pretty good. It's not far from the Royal Palace, Phushi Mountain and Xiangthong Temple, about 20 minutes' walk. The area is relatively large in Luang Prabang, with a large parking lot in front and a swimming pool in the back. There should be 4 buildings with guest rooms. The service is quite satisfactory, and most Chinese people stay here, especially senior citizens. The facilities are a bit old, but they don't affect use. There are not many kinds of breakfast, but it is filling.
Original TextTranslated by Google
Response from Property: Thank you guest for your valuable evaluation! Thank you for your care and your evaluation. We will do our best to improve the service quality and improve the facilities step by step. Thank you again for your support!
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
33 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Nice hotel, good value for money. It's a pity that I didn't bring a swimsuit, it's a real swimming pool. The location is a little out of the way, but the price is pretty good. It takes a while to take a songthaew, and there aren’t many people passing by.
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6/9
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Other
1 review
4.2/5
Very Good
Posted on Jan 30, 2024
Overall, it's okay. It may be my first time here, so I don't know what the local standard is.
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. This is our biggest gain. We will continue to optimize our services and wish you a happy life!
Guest User
Premier Room with Pool View 2 Single bed
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The room is clean and sanitary. The environment is very good and quiet. Travel is very convenient. The hotel service is very good. They can also help with booking cars, tickets for tourist attractions, etc. It is a hotel worth staying in. Luang Prabang is the first choice.
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Response from Property: Hello distinguished guests! Thank you for your review, and thank you very much for your strong support to Xishuangbanna Hotel. Welcome to visit again and wish you a happy life!
Dashu、、
Deluxe 2-bed Room
Stayed in Dec 2023
Solo travellers
63 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room is in Xinjie. You have to take a tuk-tuk to get in. It's not very convenient to buy something. The other environment is very good, the room is large, and there are many groups. The price/performance ratio is still very high.
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Response from Property: Your satisfaction is our pursuit. Thank you for your positive review, we look forward to your visit again!
Guest User
Premier Room with Resident View 2 Single bed
Stayed in Dec 2023
Other
3 review
1.7/5
Posted on Dec 5, 2023
The facilities are relatively old, but the hotel staff are very friendly and can understand Chinese. Breakfast must be eaten from 7:00 to 7:30. If it is too late, a lot of breakfast may be gone because the hotel will not add food that has been taken away.
Original TextTranslated by Google
Response from Property: We are very sorry that you are not satisfied with the outdated facilities of our hotel. We appreciate your feedback and we are always striving to provide the best service and a comfortable stay. The hotel facilities are old due to the age of our building and we are working hard to renovate and improve it. Thank you very much for your interest and comments about our hotel. We are deeply sorry for the inconvenience caused to you regarding breakfast. The hotel buffet breakfast time is set: 7:00-9:30 in the morning. During this time, the hotel will always add food that has been picked up to ensure that guests staying at the hotel. Your feedback is very important to us. We will work hard to improve and will We take every guest's feedback and suggestions seriously and continue to improve our service quality. Thank you again for your valuable feedback and we look forward to your next visit. Thanks!
Laoxibei199
Premier Room with Resident View 1 Double bed
Stayed in Oct 2023
Solo travellers
10 review
3.5/5
Posted on Nov 2, 2023
I had diarrhea after having breakfast. I could choose a motorcycle for NT$160,000. The hotel helped rent a 200,000 for a junk car. The hotel helped me book a train ticket for NT$220,000, and the ticket price was only NT$163,000. Because I had diarrhea, I soiled the sheets and charged RMB. 120 yuan for laundry fee. I had diarrhea after breakfast and told the person at the front desk, but she pretended not to understand.
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Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has made serious investigations and timely rectifications. Sincerely look forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The hotel lobby looks very comfortable when you check in. There is a large parking lot. The room is clean, quiet and spacious. There is a beautiful deep and shallow swimming pool.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard, always ready, welcome to come back anytime.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The front desk of the hotel speaks Chinese very well and can help with any needs. An unexpected and surprising experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Premier Room with Resident View 2 Single bed
Stayed in Jan 2024
Solo travellers
10 review
4.0/5
Very Good
Posted on Jan 18, 2024
It's clean and there are no problems with use, but before check-out time. Keep opening the door
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Guest User
Premier Room with Resident View 1 Double bed
Stayed in Nov 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 4, 2023
The environment is okay, the surrounding greenery is good, and the room is large
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