Hotels near Windsor Station in Montreal

On the negative side first because that’s what you’re here for…The double room was a bit small but fine for a solo traveller like myself. The breakfast bar left something to be desired. I wish the rooms were bigger and the breakfast more expansive (there were no gluten free options). So I couldn’t even have a coffee and toast for breakfast. Literally fruit, juice, yoghurt and boiled eggs. They did have Rice Krispies tho' and I personally can tolerate that. Some others can’t. And the milk is whole milk. No options for skim. That was disgusting on my Rice Krispies. Maybe the selection is better in the summer season… But on the positive side….the hotel is located in the center of all the festival action, Place des Arts,Maison Symphonique, restaurants. You cannot beat that unless you want to pay double. The room was cheaper than most AirBnB rooms available in the same area. The hotel is clean and well maintained. The staff are knowledgeable and courteous. The A/C and heating systems allow you to easily set your temperature and get the room cozy, especially important for Montréal in February or to cool your room in July. Anyway, I’ll be returning. The scene is too good in Montréal to keep me away and this hotel is a great budget choice. You can buy breakfast locally if it's a problem for you

Wow! I think the Montreal Chateau Champlain might be my new favorite hotel in the world! Okay, it might have to stay in second place because the Westin in Shanghai, China is pretty epic as well-- but it is definitely my new favorite hotel in North America! And I travel a lot! This was my fourth time coming to Montreal for the Marathon, and we picked the Marriott because I could use points. I had no idea I was going to be so delighted! From the check-in with a charming young man who made an effort to put our rooms near each other and gave us late check-out so we could shower after the race and even upgraded me as a loyal Marriott member to the wonderful breakfast to the work-out room... everything was terrific! The blackout shades were amazing, and I was in awe of the toilet that sensed my arrival and lit up and heated itself to body temperature... High tech! The bed was huge and so comfortable that I actually just lay there for hours on Saturday morning, blissing out on pure rest for the first time in far too long! We were having such a great time that we debated staying another night after the race, but alas, duty called. Instead, we decided we would need to return again soon. I will never stay anywhere else in Montreal! Oh, and did I mention that there's a metro stop literally under the hotel? The parking (owned by a different company) was my only complaint; but now that I know I can metro everywhere, even that is solved!

We initially booked at Best Western Europa (on Drummond) in Montreal and arrived after midnight. We travelled from Toronto and after checking in we were given room keys for the 2nd floor (can't remember the room number). The hotel is in dire need of an upgrade and this should begin from the Lobby area. The carpeting area along the corridors look extremely tired. The smell of the corridors is awful. It's almost on par with a hostel. The room we were initially given on the 2nd floor was deplorable and the room/corridor smelt like cigarettes and mold (as though the air conditioner was dripping into the carpet and the smell circulated during the drying process). I can tell the cleaning staff cleaned it as best as they could but the disappointment was not the cleanliness of the room but the tiredness of its appearance. The room(s) (I'm sure not only that room but all of them on the same floor) is too small and too shabby for the amount of money being charged per night. On taking one look at the said room upon entry, I immediately went back to the Front Desk and immediately voiced my disapproval to the Front Desk Assistant. After a short discussion insisting that I change rooms, I was obliged and given keys to a room on the 5th Floor, which I can attest wasn't much better! The only differences were the wooden floor tiles and a 2nd bed (the room on the 2nd Floor had only 1 bed). I must mention at this time, this room was labeled an 'upgrade'!!!! I was charged an additional CAD $70.00 for a room that didn't meet the CAD $70.00 I was being charged. Needless to say, I got into bed. Took out my tablet. Checked online for another hotel. Booked it and checked out a few hours later. On checkout, I informed the Front Desk Agent that I needed to go and be refunded for my additional ten (10) days I had already paid for. The refund was done in front of me and I'm currently awaiting my VISA Card Statement to ensure that the refund was indeed done. If the Best Western intends to keep patrons coming to patronize their facilities in the future, an understanding of what is expected when stepping through the doors of their establishment is required. We DO NOT expect shabby, tired, moldy, smelly facilities. We DO NOT expect ridiculous fees for facilities that are rundown, fatigued and extremely worn out. We expect an establishment that is worthy of what is being charged. Mention must be made that the hotel we ended up staying at was a bit cheaper and had better rooms

First off, if you`re reading this and you`re a Bonvoy Platinum (or above member) then I`d book this over any other Montreal property. The Club Lounge is that good (more on that later). My family and I stayed her at the tail end of a Quebec vacation. The location is very central, just a couple of blocks away from Rue St. Catherine and the Metro and maybe a 20 minute walk to Old Town and Mount Royal. As others have mentioned, the lobby is undergoing a renovation but the Club Lounge is open and newly redone and absolutely amazing. We didn`t use the pool or gym but we did check them out and they look really nice, there`s also a large outdoor space just off the pool with tables so even if you don`t have club lounge access there`s some nice places to hang, especially in nice weather. Parking was surprisingly affordable for a large city at aroung $25.00 a day. Our junior suite was actually larger than I thought it would be a king size bed in the bedroom and a separate living room with a queen size sofa, my teenager used the sofa bed and didn`t have any complaints. The room also had a cool table/ that could electronically lower or raise and had a bunch of USB ports built in. I imagine this would be very handy for anyone wanting to get some work done in the room. The true jewel of this property is the club lounge, located on the top floor it has absolutely stunning views of the city and is the largest I've seen yet so even though breakfast was extremely busy, we still found seating. Breakfast consisted of eggs, french toast some breakfast meats plus a chacuterie and cheese platter, fruits, croissants etc. There was plenty to choose from and the quality was quite good. They do a really nice affternoon spread staring at 5pm that could easily take care of dinner with hot foods, chacuterie and even nice little dishes full of pickeled vegetables. My only complaint would be tht the bar service was very pricey. Also a couple of the attendants weren't very friendly and it was very challenging to get information about Gluten-Free foods for my daughter. The chef even came out at one point to talk to a worker I'd asked and even though I was right there, he didn't look at me or offer to help me find some foods for her. Of course this is only an issue if you're concerned about allergies and the food was plentiful and very good. Overall this is a beautiful property and I'll definitely return.

We brought our daughter to start her uni life to Montreal. We stayed in a not-yet renovated room for four nights and then extended two more nights in a renovation room. On top of the previous comments ”The location of the hotel is just by the side of the train station. It is located a walkable distance to the down towns and lots of restaurants nearby. It takes around a 30 minute walk to Old Montreal, or a Uber drive of around 20 CADs. The swimming pool and the Jacuzzi is the main attraction. The best time to use it is the morning time which is less crowded than the evening and night. The breakfast is provided complimentary at the executive lounge. The service there is extremely good. The male waiter is committed and professional, who makes the day of every customer.” I would like to add that the view of the room is nice. The new room faces the internal garden with mandarin ducks, trees and small rivers, which is refreshing. Moreover, the staff is very helpful. We needed to print some documents urgently but the printer did not work. The staff at the front desk immediately asked us to forward the documents to them and printed them for us within minutes. The sensitivity and responsivity are highly appreciated. The only issue is the rooms adjacent were still renovating, thus the smell of paints were spread to our room too. Anyway, if you are bringing your kids to uni, this is a very good choice for the pre-uni life for the family.

Beautiful hotel in the heart of Old Montreal. The service and staff were great and we felt very much looked after during our stay. I would recommend this hotel for anyone wanting to walk around and explore the city as it is located in the middle of pedestrian friendly streets and there is so much to see and do and new adventures around ever corner. We are looking forward to returning very soon.

I will NEVER stay in a choice hotel again..worst experieve ever... When booking was told I could.use point to pay for parking .. There wasn't even parking for the hotel ? Tried to explain to the front desk what I was told...lady at front desk seemed annoyed with my questions. Later called the main choice hotel number and the person who helped me told me that I was indeed told there was parking and the person who booked my room was wrong...wrong info was.give to me.. So add $100 to the hotel fee for parking ! Got room...went to pull out sofa bed Disgusting ...black spots ...holes...spring coming out ..no sheets..no pillows Went to complain at front desk Offered me another room Went to ck the new room ..couch was in same condition. The bedding had holes...even bedding on the ddl beds... Pillows were dirty .. Door had a hole on casing ...don't even think it locked properly . Shower was disgustingly dirty Bathroom sink leaked...so much so it went across top of cpunter and into toilet paper roll. Trying wiping with wet toilet paper... On Sat upon leaving the room...I was told by whom I think was the asset manager that the room would be cleaned.. Got back to the room..it had not been touched Called the front desk and he could not give me an answer as to why... He said...maybe the maid didn't have enough time...??? So I had to go down to the front desk at 1am to get new towels and toilet paper ...cause the sink leak had wet the paper on the roll.... Pls see attached attached pictures Tried to contact the hotel MANY times ..left my phone number with the front desk....nobody bothered to return my calls Do not stay here !!!!!

We stayed a couple of nights pre-cruise to acclimatise and enjoy Montreal in the early Summer. We had a pleasant stay, very personable staff and a decent room. Novotel fittings seem to lean toward minimalist scandi which can give an air of being sp****, but bedding was very comfortable. Additional pillows appeared on request. Breakfast was interesting, again possibly post-covid staffing issues as things took a while but the staff were again very engaging. Great location on Rue de la Montagne with easy access to public transit and taxis to the port. Definitely would stay here again.

This hotel was advertised as a fine and luxurious resort by American Express. It came with $100 hôtel credit and free breakfast. I have to say the the people working at the hotel were great and very kind. The room was very nice as well. When I checked in , I was told that I could only use the credit toward the parking and the room mini bar because everything in the hotel was closed . This was a family trip , there isn’t much I can use in the mini bar. The restaurant was closed The bar was closed The gym was closed The boutique was closed Also, since the restaurant was closed, the free inclusive breakfast consisted of a boxed continental breakfast where you could not select anything . This was not very popular with my kids. We came back to our room after the fireworks and noticed the room hadn’t cooled . I called the front desk and they told me that the AC hadn’t been working properly in a few days . They kindly offered a fan which I accepted considering it was 75 in the room. They returned 15 minutes later with no fan because there were none available . We barely slept that night. All of these items should have been disclosed of before booking or before arrival. I would have booked another hotel had I known. The AC situation should have been disclosed of upon check in considering it had been going on for a few days. For us, this experience was very disappointing.

We were a large group of mostly seniors who stayed here while attending the Jazz Festival. I stayed with 3 friends in room 203, which included 2 sets of bunk beds and a private bathroom. The room was very clean with new laminate flooring. Each bed had a reading lamp. The beds were comfortable with a great duvet but the pillows were very flat. Half of us found the A/C too cold and 1/2 found it not cold enough. (Can’t please everyone). We found it very quiet for sleeping at night but the heavy doors could not be closed quietly. Breakfast in the basement was included in the price and included bagels, buns, cream cheese, peanut butter, jam, cereal, apples, bananas, juice, coffee. Boiled eggs were offered on the weekend and coffee was available all day. The large kitchen is fully stocked with all the appliances, pots, pans, cutlery and dishes one would ever need and guests are responsible for washing and drying their own dishes. There is a bar, pool table, music and sitting and eating area in the basement, as well as public bathrooms. All of the staff at Saintlo are very pleasant, friendly and extremely helpful with providing directions and answering questions. This was the cleanest hostel I have ever stayed . I found it a bit pricey, but maybe that was because of the ideal location in downtown Montreal. We walked everywhere from here. Highly recommended!