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Myhotel München Olching
3.9/58 Reviews

Myhotel München Olching

Olching|1.32km from Golfclub Olching
For the first time I feel so wrong and I don't understand the world how to come to some of the good reviews here ... Fortunately everybody is different. But my personal impression is as follows: On Booking com this house is represented as a business hotel, gentlemen in suit and cravatta sit in their room quietly to prepare for their meeting ... Yes, the hotel is well accessible, But this is naturally located directly at a node point of fast road/motorway. If you like to open the windows at night it is very noisy. Otherwise the windows are actually soundproof. Our room was very small, the water wasn't running out in the washing basin and a sticky short-cut hair came to one from the outdoor (I left the photo a moment). On a friendly note of the morning, the deficiency was not removed until evening, nor noted by the cleaning staff who was there to bed! ?? Then we were allowed to change the room in the evening. There flaming light and lack of hacks for cultural bags. From both showers came a super modest water radius ... Breakfast: incredible!! A few plastic marmelades, cheeseless cheese/wursttellers, plastic yogurt; no egg, no spice, no milk, no grain breads on request: no eggs currently for Corona, hey?? No bar, no food, reception occasionally occupied. So, whoever travels through a bedroom needs that is well accessible, with free parking (good praise) and not particularly high value for breakfast, can check in here. I can't find a relaxed business hotel at this place. In all the trouble, the poor employee who was responsible for the entire “hotel” was very nice! Thank you very much! A tip, if it actually switches there: Directly opposite, behind the circle there is a class bakery with great breakfast😉
Holiday Inn Express Munich - Olching
4.3/543 Reviews

Holiday Inn Express Munich - Olching

Olching|1.33km from Golfclub Olching
I copy-paste the review I posted elsewhere. If you want to see the true colors of the hotel's management, read the REPLY TO below which is a reply that the management posted as a reply to the below opinion there. TL;TR: We had a terrible experience. AC doesn't work properly (the lowest temperature setting was 24 and the hotel couldn't do anything about that). Not worth the money. In case of any problems, do not count on reasonable compensation if they offer you compensation at all. Management is rude and receptionists will misinform you if that suits the hotel's interest. The hotel is far from anything, including reliable public transport. --------------------------------------- OPINION: 1. Our AC did not work (the lowest setting was 24C) - they offered to open a window... to the noisy highway next door; as compensation, we were offered 2 drinks! 2. Do not trust their Clean Promise policy! The cleaning Service does not do their job properly. We think some places are left uncleaned: there were breadcrumbs on the table left and the sink also had a few dirt marks left. 3. The place is far from anything, including reliable busses that occasionally do not arrive at all after 8 PM and you need to take a 20-25 mins walk from the train station. 4. They are very delicate if you say ”hurtful” but true things to them and they like to argue with a client instead of making things better. --------------------------------------- REPLY TO Lisa Neumeir General Manager: Unless you change your reply, everyone now will see how unprofessional you are. First, you lie, and you put words into other's people mouths: - I never said you ”treated me with hostility”, I said you were rude, - I never said ”Cool the room down to 10 degrees”, we wanted the temperature below 24, you and your employee knew and saw the problem and couldn't do anything about it, - I never in our exchange mentioned booking the wrong hotel because that was not the problem - I have no idea how you made such an irrelevant connection and what is going on up there. Finally, you continue misleading people. Yes, you immediately offered ”2 drinks on the house” but it clearly(!) was not enough for the problems we met, but... If did not understand the difference between a refund and compensation. After huge problems, you offered us a room change... on the very last night (you expected us to move to another room with all our things after 8 PM when we returned to the hotel?). And, you never offered ”the total amount back” but just one night when we expected 2 nights for the inconvenience caused. Lisa, you clearly do not know how to speak and how to treat a client in a respectable way when a problem appears, so they recommend you later. We will never want to have anything to do with not just your hotel but the whole brand of Holiday Inn Express.

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Myhotel München Olching
3.9/58 Reviews
For the first time I feel so wrong and I don't understand the world how to come to some of the good reviews here ... Fortunately everybody is different. But my personal impression is as follows: On Booking com this house is represented as a business hotel, gentlemen in suit and cravatta sit in their room quietly to prepare for their meeting ... Yes, the hotel is well accessible, But this is naturally located directly at a node point of fast road/motorway. If you like to open the windows at night it is very noisy. Otherwise the windows are actually soundproof. Our room was very small, the water wasn't running out in the washing basin and a sticky short-cut hair came to one from the outdoor (I left the photo a moment). On a friendly note of the morning, the deficiency was not removed until evening, nor noted by the cleaning staff who was there to bed! ?? Then we were allowed to change the room in the evening. There flaming light and lack of hacks for cultural bags. From both showers came a super modest water radius ... Breakfast: incredible!! A few plastic marmelades, cheeseless cheese/wursttellers, plastic yogurt; no egg, no spice, no milk, no grain breads on request: no eggs currently for Corona, hey?? No bar, no food, reception occasionally occupied. So, whoever travels through a bedroom needs that is well accessible, with free parking (good praise) and not particularly high value for breakfast, can check in here. I can't find a relaxed business hotel at this place. In all the trouble, the poor employee who was responsible for the entire “hotel” was very nice! Thank you very much! A tip, if it actually switches there: Directly opposite, behind the circle there is a class bakery with great breakfast😉
Holiday Inn Express Munich - Olching
4.3/543 Reviews
I copy-paste the review I posted elsewhere. If you want to see the true colors of the hotel's management, read the REPLY TO below which is a reply that the management posted as a reply to the below opinion there. TL;TR: We had a terrible experience. AC doesn't work properly (the lowest temperature setting was 24 and the hotel couldn't do anything about that). Not worth the money. In case of any problems, do not count on reasonable compensation if they offer you compensation at all. Management is rude and receptionists will misinform you if that suits the hotel's interest. The hotel is far from anything, including reliable public transport. --------------------------------------- OPINION: 1. Our AC did not work (the lowest setting was 24C) - they offered to open a window... to the noisy highway next door; as compensation, we were offered 2 drinks! 2. Do not trust their Clean Promise policy! The cleaning Service does not do their job properly. We think some places are left uncleaned: there were breadcrumbs on the table left and the sink also had a few dirt marks left. 3. The place is far from anything, including reliable busses that occasionally do not arrive at all after 8 PM and you need to take a 20-25 mins walk from the train station. 4. They are very delicate if you say ”hurtful” but true things to them and they like to argue with a client instead of making things better. --------------------------------------- REPLY TO Lisa Neumeir General Manager: Unless you change your reply, everyone now will see how unprofessional you are. First, you lie, and you put words into other's people mouths: - I never said you ”treated me with hostility”, I said you were rude, - I never said ”Cool the room down to 10 degrees”, we wanted the temperature below 24, you and your employee knew and saw the problem and couldn't do anything about it, - I never in our exchange mentioned booking the wrong hotel because that was not the problem - I have no idea how you made such an irrelevant connection and what is going on up there. Finally, you continue misleading people. Yes, you immediately offered ”2 drinks on the house” but it clearly(!) was not enough for the problems we met, but... If did not understand the difference between a refund and compensation. After huge problems, you offered us a room change... on the very last night (you expected us to move to another room with all our things after 8 PM when we returned to the hotel?). And, you never offered ”the total amount back” but just one night when we expected 2 nights for the inconvenience caused. Lisa, you clearly do not know how to speak and how to treat a client in a respectable way when a problem appears, so they recommend you later. We will never want to have anything to do with not just your hotel but the whole brand of Holiday Inn Express.

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