Hotel near Downtown Commercial Area,Kunming3.4% of visitors choose this area
Located in the core commercial district of Wuhua District, Kunming, the Old Street Yaduo Hotel in Nanping Pedestrian Street, Kunming is a high-quality humanistic hotel brand under Yaduo Group. The hotel lobby is designed with European architectural aesthetics, and the decoration is simple and atmospheric, giving people a luxurious yet elegant feeling. Located in the core area of Wuhua District, Kunming, the Nanping Pedestrian Street is right downstairs. It is adjacent to Shuncheng Shopping Center, Yunnan First People's Hospital, Kunming Old Street, Nanqiang Street, and Jinma Bijifang, with complete supporting facilities in the surrounding area. The hotel is designed with the themes of humanity, warmth, and fun, featuring a multifunctional public area, Check-in、 Breakfast, coffee bar, reading space, and gathering with friends, whether it's an exclusive moment or a shared space, bring you a habitat for your soul. The humanized design of the Ato guest rooms adopts high-quality bedding from the Plant series, which is comparable to international hotels. They are equipped with high-end toiletries and integrated furniture with composite functions, injecting new functional space concepts. The restaurant offers a daily Chinese and Western buffet breakfast, with 70 varieties of healthy and delicious meals to satisfy your taste buds, as well as Yunnan local snacks. The hotel's intelligent robots bring you a reassuring experience of contactless delivery. The hotel is equipped with a 24-hour free laundry room and a 24-hour free gym, providing you with a comfortable and relaxing living space.
KKrisna Ng2025.05.31
I want to give 100/10 for my stay in Atour! It is beyond my expectations.
It is very convenient as it is located in the middle of the shopping district and walking distance to Kunming old street.
The room is spacious and clean! Great lightings and BIG television!
Impressive service from the hotel amenities and service staff! I totally enjoy my last 2 nights in Kunming. Thanks to the hotel staff! 🩷🩷🩷
You will not regret staying in this hotel!
Hotel near Downtown Commercial Area,Kunming3.4% of visitors choose this area
The Babymoon Hotel(Kunming old street) provides a great place for travelers to relax after a busy day. Visitors to Kunming will find that the Babymoon Hotel(Kunming old street) is a fantastic accommodation choice. The hotel is conveniently located just 4km from Kunming Railway Station and 26km from Kunming Changshui International Airport. Transportation around the city is also convenient, with Tangzixiang Metro Station within walking distance. Keeping busy is easy, with Yunan Tea Culture Museum, Nie Er Former Residence and Majia Courtyard all nearby. In their spare time, guests can explore the hotel's surroundings. This Kunming hotel offers parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
GGuest User2025.05.29
We had a wonderful stay at this hotel. The rooms were clean and neatly maintained, and the location is excellent — just a short 5-minute walk to Nanping Pedestrian Street, which made exploring the area very convenient.
A pleasant surprise on our second night — the hotel thoughtfully provided a massage foot soak bucket for our family, which made our stay feel extra relaxing and homely.
The toiletries were a nice touch too — the shampoo and body wash had a lovely scent, and even the toothbrushes were of surprisingly good quality. What truly stood out was the staff — everyone we encountered was polite, helpful, and attentive to our needs.
Overall, I highly recommend this hotel for its comfort, service, and great location. I’d definitely choose to stay here again on our next trip!
Hotel near Downtown Commercial Area,Kunming3.4% of visitors choose this area
The Kunming Nanping Pedestrian Street Old Street Atour Light Residence Hotel provides a great place for travelers to relax after a busy day. Visitors to Kunming will find that the Kunming Nanping Pedestrian Street Old Street Atour Light Residence Hotel is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 5km from Kunming Railway Station and 26km from Kunming Changshui International Airport. Transportation around the city is also convenient, with WUYI RD. Metro Station within walking distance. There's plenty to do nearby, with Shuncheng Mosque, Old Street Kunming and Yunan Tea Culture Museum all within a short distance. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Kunming hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
GGuest User2025.03.13
Had such a pleasant stay in ATour! It's my first and definitely not going to be last. The location was fantastic, which makes moving around convenient. The staff was friendly and exuded youthful vibes! I didn't even have to worry about my laundry as they provided service to assist me after my 1 week stay in Yunnan.
The room was superb neat and clean, and housekeeping did a great job. I really enjoyed my 5D4N stay here. It was my last stop in Yunnan and we had a well-deserved rest before going home. Thumbs up to ATour group. Please commend your staff!
Very Good
3767 reviews
9.3/10
Price from
£65
per night
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Novotel Kunming City Center is located in the prime area of Nanya. It only takes a 5-minute walk to reach Nanya Style First City, NEW MALL and the Central Commercial Plaza, where there are various brand stores and trendy fashions in abundance. It is adjacent to Exit A of Line 5 of the subway, ensuring convenient travel.The hotel is close to Dianchi Lake and Daguan Park. You can step downstairs into the hustle and bustle of the city, and turn around to embrace nature. On the 20th floor of the hotel, there is an elevated swimming pool and a 24-hour self-service laundry room. It is an ideal choice for both business trips and family vacations.
PPRiiST2025.05.19
Overall is great!
Pros
1) full facilities with great, friendly front desk stuff members (Luna and Hary have great service mind)
2) great locations, located ~200m away from shopping mall, metro station, and convenient store down stairs
Cons
1) the closest shopping mall seemed to be abandoned
2) the room soundproofing is not very good. We can hear traffic noise in the morning
Hotel near Railway Station Area,Kunming33.2% of visitors choose this area
Kunming's Kai Wah Plaza International Hotel (Kunming Jiahua Guangchang Jiudian) is a five-star deluxe business hotel located in the city's commercial center, also within easy access to both the railway station and the airport. Comfortable guestrooms in this Kunming hotel come outfitted with international direct dial telephones, internet access, safes, air conditioning, satellites TVs and mini-bars. Additionally, there are non-smoking rooms and handicapped-friendly facilities.The on-site Chinese restaurant serves decent Cantonese cuisine as well as local dishes. Equipped with top conference equipments, the 800 square meter banquet hall and 11 multi-function rooms make this hotel a venue for conferences, private parties, or other social events.
SSam MK2025.01.29
It was one of the most pleasing stays I had in all Kunming. The friendly staff, the amazing breakfast and the fact that they speak amazing English to assist you. To how fast they register you and how convenient it is to go all around , the station is nearby so if you’re planning to go to Dali or anywhere , it’s super convenient. The bathtub was very clean and the view was so beautiful! Deserves a 5 star 🌟 for sure!!
They were so nice I had this food for free and even a Chinese rose cake for the new year !
Hotel near Downtown Commercial Area,Kunming3.4% of visitors choose this area
The Crystal Orange Hotel (Kunming Nanping Pedestrian Street) provides a great place for travelers to relax after a busy day. The Crystal Orange Hotel (Kunming Nanping Pedestrian Street) is an ideal choice for travelers who want to take in the sights and sounds of Kunming. With Kunming Railway Station just 5km away and Kunming Changshui International Airport only 26km away, transportation is very convenient. In addition, WUYI RD. Metro Station is just a short walk away. There's plenty to do nearby, with Shangrila-Dynamic Yunnan, Wenming Street Historical and Cultural District and Yunnan Art Theater all within a short distance. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
Mmioo2025.04.25
I had an amazing 8-night stay at this hotel and ended up extending my stay because I enjoyed it so much. Waking up to the sunrise view every morning was absolutely stunning — it truly made each day feel special. The room was spacious, clean, and very comfortable, which made it easy to settle in and feel at home.
The staff were incredibly helpful and welcoming throughout my entire stay. Their hospitality really made a difference and added to the overall positive experience. I’ll definitely be coming back to stay here on my next visit — highly recommend!
Hotel near Downtown Commercial Area,Kunming3.4% of visitors choose this area
The Horizon Hotel Yunnan (Yunnan Tianheng Dajiudian) is located in the financial and cultural center of Kunming, near Panlong River. The city's major shopping center, banks and financial institutions are nearby, as is the Kunming Expo center.The hotel's seven restaurants include the highest revolving restaurant in Kunming, which serves Sichuan cuisine. Justin's Western Restaurant and Harry's Bar serve both Western fare.
Bbluejade2024.12.20
1 night stay at spacious 2 double beds room. Each bed can fit 2 medium sized adults. 2 beds fit 4 adults.
30mins smooth ride from Kunming Changshui International Airport.
Centrally located. Huge clean beautiful hotel.
Reach hotel abt 9am and hotel reception was very kind and helpful. Staff can converse simple English. I was lucky they allow early check in.
Wifi strength in hotel is low so you will need to have prep your own data arrangement from ur country.
Tv channels are limited to chinese programmes.
No netflix.
Room view is city and the surrounding building light up at night. Night view is nice.
We left the window open as outside air is more cooling. Its december and temp is mostly 10deg and below.
Generally no bidets in toilets in China.
No halal food in hotel. But just 20mins walk along Nanping Pedestrian street you can find halal food at the muslim community near Shuncheng street. Theres also an acient mosque called Shuncheng Mosque.
PreBook trip.com airport transfer at 50sgd. Big 6 seater mpv. Driver assigned was professional and very punctual. Hassle free and highly recomend.
Hotel near Cuihu District,Kunming22.7% of visitors choose this area
The Kunming Cuihu Lireide Hotel is a great choice for guests looking for accommodation in Kunming, having been recently opened in 2022. With Kunming Railway Station just 6km away and Kunming Changshui International Airport only 26km away, transportation is very convenient. Being just minutes away from HUASHAN WEST RD. Metro Station allows guests to explore the city with ease. Seeing Kunming's sights from this hotel is easy with Yuantong Temple, Old Street Kunming and Nanping Pedestrian Street all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Kunming hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
KKennoo2025.05.28
I asked for a romantic surprise and got a beautiful arrangement and it was even free of charge! (See pictures) The hotel room is luxurious and well equipped with cool gadgets like automatic curtains, motion lights and toilet which can flush with the tap of your feet. The staff is very polite and friendly also. Only downside is that its located next to the road so there is a bit of noise, but nothing which earplugs cant help. For a cheap price this hotel is 10/10
Hotel near Downtown Commercial Area,Kunming3.4% of visitors choose this area
The Moonlight Courtyard Hotel (Kunming Nanping Street and Near the train station) is an ideal spot for travelers wanting to discover the city. The Moonlight Courtyard Hotel (Kunming Nanping Street and Near the train station) offers a pleasant stay in Kunming for those traveling for business or leisure. The hotel is only 4km from Kunming Railway Station and 27km from Kunming Changshui International Airport, giving guests a number of convenient transportation options. Being just minutes away from WUYI RD. Metro Station allows guests to explore the city with ease. Seeing Kunming's sights from this hotel is easy with Jinri Building, Nanping Pedestrian Street and Kunming Museum all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Kunming hotel offers parking on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
FFILIPPO2025.05.18
This hotel is outstanding. The old style building is located in the heart of the city, interior design and architecture are delightfull. Staff is always friendly and available, and rooms are silent and perfect. I will come back for sure if i can. Also there are a lot of free amenities, even if everything is wrapped in plastic bags, maybe should be considered an eco-friendly alternative. Over all, a five stars experience.
Hotel near Downtown Commercial Area,Kunming3.4% of visitors choose this area
When traveling to Kunming, the most comfortable place to stay is Atour. First of all, the hotel address is very convenient, and the hotel service is also very good. At first, we couldn't find the location, so the hotel staff came to pick us up. It was raining at that time, and the staff even tilted the umbrella towards our luggage to prevent it from getting wet. It is really full of details. When checking in, there will be freshly baked flower cakes and tea, which taste super good. There is even cross-bridge rice noodles for breakfast, and there will be souvenirs when you leave the hotel. In short, the stay experience at Atour is super good, and the pillows are also very comfortable. For me, who will suffer from insomnia if I change beds, it is a blessing to be able to have a good night's sleep when I am away from home. When I get back, my husband wants to buy two of the same pillows. Ha ha
GGuest User2025.05.27
When traveling to Kunming, the most comfortable place to stay is Atour. First of all, the hotel address is very convenient, and the hotel service is also very good. At first, we couldn't find the location, so the hotel staff came to pick us up. It was raining at that time, and the staff even tilted the umbrella towards our luggage to prevent it from getting wet. It is really full of details. When checking in, there will be freshly baked flower cakes and tea, which taste super good. There is even cross-bridge rice noodles for breakfast, and there will be souvenirs when you leave the hotel. In short, the stay experience at Atour is super good, and the pillows are also very comfortable. For me, who will suffer from insomnia if I change beds, it is a blessing to be able to have a good night's sleep when I am away from home. When I get back, my husband wants to buy two of the same pillows. Ha ha
Excellent
391 reviews
9.6/10
Price from
£70
per night
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Top 20 Premium Hotels in Kunming
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Discover our curated selection of premium hotels in Kunming for your next stay
No.
1
9.5/10
7602 review
InterContinental Kunming
Hotel near Dianchi Lake Scenic Area, Kunming
"Delicious breakfast""Great for kids"
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No.
2
9.6/10
1226 review
Song Hotel Kunming
Hotel near Dianchi Lake Scenic Area, Kunming
"Classy environment""Friendly front desk staff"
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No.
3
9.7/10
3671 review
Grand Hyatt Kunming
Hotel near Downtown Commercial Area, Kunming
"Delicious breakfast""Great design"
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No.
4
9.4/10
5309 review
HUALUXE Kunming
Hotel near Dianchi Lake Scenic Area, Kunming
"Relaxing hot springs""Great for kids"
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No.
5
9.5/10
4488 review
Wanda Vista Kunming
Hotel near South Asia Feature No. 1 City, Kunming
"Friendly front desk staff""Delicious breakfast"
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No.
6
9.4/10
3605 review
Zhongwei Green Lake Hotel
Hotel near Cuihu District, Kunming
"Delicious breakfast""Great for kids"
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No.
7
9.4/10
7529 review
Sofitel Kunming
Hotel near South Asia Feature No. 1 City, Kunming
"Friendly front desk staff""Delicious breakfast"
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No.
8
9.7/10
1089 review
PAPMAN
Hotel near Dian Chi Exhibition Center, Kunming
"Classy environment""Great design"
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No.
9
9.3/10
129 review
Lado Hotel
Hotel near Expo Park, Kunming
"Classy environment""Relaxing hot springs"
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No.
10
9.5/10
879 review
Lakeview Hotel Yulongwan Kunming
Hotel near Anning
"Great for kids""Delicious breakfast"
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No.
11
9.3/10
1201 review
Lakeview Hotel
Hotel near Dianchi Lake Scenic Area, Kunming
"Classy environment""Delicious breakfast"
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No.
12
9.4/10
2050 review
Crowne Plaza Kunming Ancient Dian Town
Hotel near Colorful Yunnan Paradise, Kunming
"Great for kids""Delicious breakfast"
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No.
13
9.5/10
3567 review
NOVOTEL KUNMING CITY CENTER
Hotel near South Asia Feature No. 1 City, Kunming
"Friendly front desk staff""Delicious breakfast"
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No.
14
9.6/10
4436 review
Wyndham Grand Plaza Royale Colorful Yunnan
Hotel near South Asia Feature No. 1 City, Kunming
"Friendly front desk staff""Delicious breakfast"
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No.
15
9.4/10
927 review
Jinfang Hot Spring Banshan Hotel
Hotel near Anning
"Relaxing hot springs""Classy environment"
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No.
16
9.4/10
1489 review
Dian Lake Steigenberger Kunming
Hotel near Dianchi Lake Scenic Area, Kunming
"Classy environment""Friendly front desk staff"
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No.
17
9.1/10
1585 review
JEN Kunming by Shangri-La
Hotel near East Railway Station, Kunming
"Delicious breakfast""Easy to get around"
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No.
18
9.3/10
2211 review
Sheraton Kunming
Hotel near Economical Development Zone, Kunming
"Friendly front desk staff""Delicious breakfast"
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No.
19
9.5/10
6849 review
Wanda Realm Kunming Hailybinya
Hotel near Dian Chi Exhibition Center, Kunming
"Relaxing hot springs""Great for kids"
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No.
20
9.9/10
35 review
May Mansion
Hotel near Yiliang
"Great service""Great stay!"
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Top rated hotels in Kunming
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Excellent
GGuest UserThe hotel has a heavenly bed. The room was super clean which I appreciated a lot after long travels. The reception staff were sweet and friendly. They helped me to book a taxi from the hotel because their shuttle bus service stops at 2:30PM.
For travellers coming to Kunming from abroad note: bring cash RMB because you will need to pay the taxi, 40RMB two way ride. Taxi gives receipts. There is no public transportation such as bus or metro to the hotel area. Alternatively, you could download WeChat, didi applications. Unfortunately the hotel's wifi is weak and I was not able to download the apps. Otherwise enjoy a nice luxurious room with super comfy bed. Highly recommend the hotel.
Hotel near Kunming Changshui International Airport, Kunming 27.1% of visitors choose this area
Price per night from:£31
9.6/10
Excellent
AAnonymous UserRoom is a bit small, but location is very good. We got green lake at the back, and old street nearby. Easy to order food. The only drawback is most of the taxi we ordered will stop in the middle of the road instead of infront of the hotel, since the hotel located on the street where they can't stop (or maybe it's just an excuse from our taxi driver).
Breakfast is so-so and cheaper if you buy at least a day before with the receptionist. But i think it is better to just order food outside. They deliver the food to the room with delivery robot.
Laundry room is a big plus for this hotel! We got to get back home with clean clothes.
Hotel near Cuihu District, Kunming 22.7% of visitors choose this area
Price per night from:£57
9.5/10
Outstanding
GGuest UserSuper love this unassuming hotel!
Pros:
1. Smack in the middle of kunming old street,so it is a super strategic location and walking distance away from so many of the tourists attractions . You can wake up at 730am in the morning and walk meters away to the iconic Jiu Bei Lou building and take photos without the usual crazy crowd and then walk back to the hotel to continue sleeping haha. This hotel is also about 5-8 minutes walk from metro station
2. Room is just nice for 2 person. They even have a water dispenser in the room so you can drink and refill as much water as you want.
3. Receptionist was super friendly and efficient. We told them during check in that we have to check out early next day to the airport, and requested if they can pack our breakfast for take away. The staff said ok, but can only give us buns and yoghurt. On the morning we checked out, the receptionist gave us more food than just buns and yoghurt, and even a little farewell gift! So thoughtful and heart warming! This kind of small gesture is even better the hospitality that 5-star hotels give, because the staff went through extra length to give us all that! Very sweet of her
3. There is a cafe that serves special teas at the ground floor of the hotel, and as guests who stay there, we get 20% off our bill
4. Although located in the old street where it is very busy and crowded, our room was not affected by the noise outside as it was facing the inner courtyard. Very thoughtful design ln the hotel
5. Water heater in the shower is very good! Easy to adjust temperature, water pressure is strong
Cons:
1. Just a small little problem, they only provided a small triangle rack in the shower for us to put our clothes and towel, which i do not feel is sufficient, and not to mention clothes that are placed there can get wet too. We did not know the rack is actually for us to put out towel and clothes, until we asked the hotel why is there no place for us to hang towel/clothes in the shower
Hotel near Downtown Commercial Area, Kunming 3.4% of visitors choose this area
Price per night from:£36
9.4/10
Outstanding
__Gary_This hotel's convenient location is ideal for early morning airport departures; however, the exceptional service provided by Ms.丁绮月 from check-in to departure was truly outstanding. Upon my late-night arrival, Ms.丁绮月 efficiently processed my check-in while thoroughly explaining hotel amenities and breakfast options, ensuring a restful start after a long journey.
Her exceptional service left a lasting impression. Despite my offer to retrieve my Taobao packages myself, she insisted on using the automated robot, demonstrating a genuine desire to assist. Although my app showed the some of my missing packages as delivered, her proactive approach quickly resolved the issue. She identified the possibility that they were mistakenly delivered to a nearby building, 30 meters away, sharing the same address but a different block number. This enabled me to locate the missing packages. Her willingness to go above and beyond, rather than simply stating the hotel lacked the parcels, was truly commendable.
Upon nearing departure for my flight, I had arranged private transportation. While awaiting the vehicle, Ms.丁绮月 emerged from the hotel, informing me of the imminent arrival (within five minutes) of the hotel's airport shuttle. She kindly offered the shuttle as an alternative, considering my substantial luggage. Instead of simply processing my checkout, she proactively assisted, waiting outside in the cold until the shuttle's arrival to ensure my safe boarding and even helped with my heavy luggage, exceeding expectations.
Mercure Kunming Changshui International Airport have found a valuable employee, 丁绮月, who has demonstrated exceptional performance and is deserving of both a promotion and a salary increase. We sincerely appreciate her contributions.
Hotel near Kunming Changshui International Airport, Kunming 27.1% of visitors choose this area
Price per night from:£35
9.3/10
Very Good
TthuyhtThis hotel is truly a hidden gem. The entrance may look small and unassuming, but once you step inside, it opens up into a spacious and beautifully designed space. There’s a pub, café, and even entertainment areas — everything you need for a relaxing stay. The room was exceptionally clean and quiet, making it perfect for rest after a long day. I highly recommend this place to anyone looking for comfort and convenience in a surprisingly peaceful setting.
GGuest UserThis hotel boasts an ideal central location, with major shopping centres, restaurants, historic streets, and landmarks all within easy reach. The hotel itself offers outstanding facilities, fully deserving of its 5-star rating. The staff, from the front desk team to the housekeeping and kitchen staff, have all been exceptional, ensuring that our stay has been a truly enjoyable one. A special mention goes to Mr. Li De Liang at the front desk, whose dedication and willingness to go above and beyond in assisting us were greatly appreciated. Thank you, Mr. Li!
Hotel near Downtown Commercial Area, Kunming 3.4% of visitors choose this area
Price per night from:£49
8.9/10
GGuest UserThe boss is very nice, the room is very clean, and he patiently answered all the questions he asked. Transportation and meals are convenient, and I recommend staying here. If you are traveling to Kunming and going to Kunming South Railway Station, I recommend it. It is definitely worth the money.
AAmphanh PASERDSACKThe service at Dongming Hotel (Changshui Airport) is exceptional and very friendly. They offer free airport pick up and drop off, making it convenient for travelers. The rooms are kept tidy and clean, and they are equipped with amenities such as a TV and air conditioner. Despite any language barriers, the staff is able to communicate effectively through WeChat, which can translate both Chinese-English and English-Chinese. This level of attention to detail and convenience makes the hotel an excellent choice for travelers passing through Changshui Airport.
Hotel near Kunming Changshui International Airport, Kunming 27.1% of visitors choose this area
Price per night from:£9
7.3/10
PPsymondDespite the convenient location, comfortable beds, and all-important quiet sleep we managed to get, the hotel's communication to arrange our pick up from the train station at night and what turned out to be a self-check-in was just dismal, clearly needing more training to ensure better organisation for future guests. The following constructive advice is to help the hotel improve and for (particularly foreign) guests to note:
1. Ask for guests' phone number and inform the driver well in advance of our arrival, instead of waiting till the very last minute to do so. We reached out to the hotel via WeChat the day before and rightfully received detailed instructions (in Chinese) to find the driver (the pick up service is actually outsourced to a separate company using 3 different vans), but once we found the van, the driver angrily insisted we call the hotel to identify us by confirming our phone number - we were not allowed to board without the hotel's confirmation, which should have been done directly with the driver well in advance of our arrival.
2. This hotel is not manned after hours, let alone 24 hours, so please make it known well beforehand that we will have to check in ourselves if arriving after hours, and provide clear instructions on how to do so instead of communicating them through the phone while guiding us using the security cameras. It is not the guests' responsibility to do your administrative work (to report ourselves to the authorities by scanning the police QR code and filling out our details) at 11 o'clock at night when we have an early morning train to catch the following day. The hotel should allow guests to enter the room as soon as possible upon arrival, not have us wait half an hour while they struggle with what was clearly their first time checking in foreign guests - worse still over the phone - insisting that this be done before we could enter our room.
3. If the hotel truly wants the patronage of foreign guests, they will have to prioritise our convenience and comfort over theirs by actually having someone check us in in-person. Remotely doing so to save costs is as absurd as expecting foreign guests to communicate our details over the phone, sending photos of ourselves, our passport details etc. via WeChat, and then finding our room card and the room by talking to someone over the phone in Chinese. At the very least, these requirements and instructions should be clearly produced and communicated beforehand so that nothing is improvised.
We hope the above experience helps improve what is a decent hotel providing good value for money.
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