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Posted on Aug 15, 2026|Deluxe Suite
Guest UserUpon arrival, we were welcomed with mango tea. Our luggage was promptly taken care of, and before we even entered our room, we received a detailed explanation of the hotel facilities.
There's a lounge next to the entrance with complimentary snacks and drinks. In the evening, light meals like instant congee are also available, making it a very satisfying lounge. The rooms aren't overly luxurious, but they have a simple yet stylish ambiance, making you wish your own home felt as warm and well-designed. The view from the room overlooks a valley and a river, with a hot spring bath right by the window. The hot spring bath itself is chic, and despite being an in-room bath, it's spacious and clean. However, the water was so incredibly hot, and there was so much of it, that I couldn't even dilute it with cold water, so I ended up using the hot spring on the first floor instead.
In the evening, there was an event, and we visited a shrine in Jozankei. We received free tickets for August 7, 2026. It was beautiful and highly recommended, just a short walk away.
Dinner was delicious, but not particularly impressive. Perhaps that's because I've stayed at so many different hotels.
Overall, it's a hotel I'd like to visit again.
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Price per night from:IDR 13,881,587
Posted on Aug 9, 2026|Double B
terentiusI absolutely loved my stay here. Location is great for convenience if traveling by train or metro, as the JR Sapporo Station is only 7 mins' walk away to JR Sapporo station (walking outdoors along the streets), or, if it is raining or snowing and you need an entirely indoor path from JR Station, about 12 minutes' walk.
Breakfast had a good spread and I enjoyed the food. The gender segregated (and thus fully nude) public bath (onsen) was also spacious and clean. Room was very clean. No complaints.
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Price per night from:IDR 1,370,103
Posted on Jun 25, 2026
lxxzt3The room was quite spacious, but the bathroom counter was too low. At 185cm, I had to bend over significantly just to wash my face. You can tell it's an older, established hotel, and the facilities are still quite convenient. The front desk wasn't particularly warm, and the service was just average. Also, they didn't provide any extra bottled water, which I found really unacceptable.
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Price per night from:IDR 2,190,572
Posted on Aug 2, 2026|Standard Double Non-Smoking
Lyndsay_XPros:
Location:
1. Convenient transportation: After arriving at New Chitose Airport, take the JR train. Exit Sapporo South Gate on the first floor to the plaza, cross the street, and turn right to reach the hotel. You can also take the underground shopping street APIA, but you'll need to climb about ten steps, and I couldn't find an accessible elevator. If you have luggage, it's easier to walk above ground. If you're taking a bus, there's a stop about 200 meters away. When we arrived, the adjacent block was under construction, making the ground uneven and inconvenient for pushing luggage, but it should be fine under normal circumstances. However, the bus to the airport stops directly downstairs from the hotel, which is very convenient. Be mindful of the schedule; over two days, I saw many people lining up, and it seemed unlikely that everyone would make their intended bus. You'll likely need to queue for an extra round.
2. Convenient for shopping and dining:
Daimaru is directly opposite the hotel, Stella is next to Daimaru, and Tokyu is diagonally opposite Stella – all visible from the South Gate Plaza. The entrance to the underground shopping street APIA is right at the hotel's doorstep (stairs). I recommend taking the elevator to B1 for direct access to APIA; it's extremely convenient on rainy days. The underground street connects directly to all nearby shopping malls and the JR station. The underground street itself has plenty of food and shops. For food, just follow the local office workers in line for authentic local flavors (be warned, the local ramen shops are incredibly salty, choose carefully). There are also many restaurants nearby, but not many drugstores. The two or three scattered stores are small, suitable for replenishment but not for a big haul.
3. Abundant and surprising breakfast: We entered and exited Sapporo, and compared to other places, this hotel's buffet breakfast had a good variety and quality. The seafood options for the DIY seafood rice bowl were also plentiful and promptly refilled. Friends who enjoy a rich breakfast should not be disappointed.
In addition to the above obvious advantages, here are a few points about the hotel to consider when making your choice:
1. The front desk is on the 7th floor, accessible by two direct elevators that require card access. During peak hours, you might have to wait, and the speed and size of the elevators are average.
2. During check-in, the front desk insisted that everyone use the self-service machines. However, the system is cumbersome and prone to bugs. When we checked in, there were three machines and four groups of guests, including locals, and everyone eventually needed human assistance. The front desk staff member started with a smile, but by the end, I felt it was commendable she maintained her politeness. I don't know what the owner is thinking; there are plenty of front desk staff, so why add to everyone's burden?
3. The room size is normally small. The hallway and lobby are relatively new, while the rooms are slightly older but acceptably clean.
4. The price is slightly higher than similar hotels in the surrounding area (if you consider the convenience of transportation and shopping, this price difference is acceptable).
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Price per night from:IDR 1,176,271
Posted on Feb 20, 2026
Anonymous User
房間超大,有室內浸浴,景觀一流,設施齊備,若住Executive Suit,可以免費享用lounge 內小食和飲品,酒也是無限飲用。自助餐食物美味,款式多。娛樂設施有驚喜,有乒乓球打,有夾公仔機,可以打機,是迷利版的Gigo。商店購物種類多,有好小朋友玩具賣。露天風呂看到雪山景,體驗到一邊浸温泉,一邊大風雪吹在面上。就算不是露天,室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌,非常好。雖然房價不便宜,但物有所值。
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Price per night from:IDR 2,846,416
Posted on Jan 30, 2026
Guest User
We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
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Price per night from:IDR 1,343,551
Posted on Jul 25, 2026|Standard Twin Room Non-Smoking
YangmaoshanThe room was quite spacious, especially for a Japanese hotel – definitely one of the largest I've stayed in. The location is excellent; it's just a short walk to Nijo Market, the large supermarket in Susukino, Tanukikoji shopping street, and major shopping malls. There are tons of restaurants around the hotel, so you can pretty much find anything you're craving. The hotel breakfast is good, and if you love sashimi, you'll absolutely adore what they offer. If I go to Sapporo again, I'll definitely choose this hotel.
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Price per night from:IDR 608,050
Posted on Jun 28, 2026
Anonymous UserI had a great stay at this hotel. The staff were exceptionally friendly and nice, and they were even kind enough to offer me a late check-out at 1:00 PM, which I really appreciated. The room was spacious, the public bath was a great feature, and the self-service luggage storage was very convenient.
the hotel is a bit of a walk from the metro, it is near a bus stop for the airport limousine. The breakfast variety was a bit more limited compared to other hotels I have visited. Overall, the hospitality made for a wonderful experience.
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Price per night from:IDR 1,128,476
Posted on Mar 3, 2026
Settapong N.
I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside.
The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather.
Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick.
One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing.
The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities.
Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.
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Price per night from:IDR 711,604
Posted on Jan 12, 2026
Lynn hk
We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!
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Price per night from:IDR 639,912