Puerto del Carmen Hotels with Breakfast

Not sure what to expect as it's been many years since our last stay, but the 10 days we spent here were amazing. The staff are all so friendly and accommodating, nothing is too much trouble. Very clean throughout and comfortable bed and pillows. Food is of a good standard and plentiful and even though the hotel was very full there was never a wait for a table and the bars were well organized. The sunbeds were very uncomfortable and a bit close together , as a partially disabled person found no room between them for easy access. Very much enjoyed the two speciality restaurants on site. Special shout-out to Esnella? in the dining room who was so upbeat and friendly and understood my attempts at Spanish!

We took a holiday away to a favourited location of ours, Lanzarote and decided to stay at the AEQUORA suites as it looked professional and relaxing enough to get away from stress. However little did we know a stress free holiday was going to become more stressful. One night as we were coming back from a walk towards the sea front, my mother used one of the ”disabled friendly” access ramps. She fell backwards on property of the hotel and has now become even more disabled with issues to walk and pelvis problems. She got an MRI at our local hospital yesterday and has confirmed that she has dislodged discs in her spine with nerve issues due to the fall, on a ramp that was supposed to be disable friendly. We spoke to one of the management who was lovely, but tried to blame the local Lanzarote council for the ramp and the fall. However the fall happened on the grounds and they're not willing to take responsibility for the incident. We were told to go to the hospital in Lanzarote but my mother declined as she has spent so much time in hospital recently and wanted a break. Not only did the fall happen once, but TWICE!!! Can't really label this hotel being disabled friendly if all it does is make the disabled, more disabled. Another problem we encountered was discrimination from the staff at AEQUORA, this doesn't apply to everyone but specifically the female assistant manager. With my mother being bound to a wheelchair for long distance and a walking stick for short distance because she has walking issues, we wanted to sit at a double table made for four, but only three of us were attending that table. We needed a bigger table and a quieter walk way so my mother doesn't get knocked and has a fall (Common occurrence here). However we were approached by a rude assistant manager who started saying how we weren't allowed to sit here and had to sit at a small 2 person table for 3 in a area with a lot of footfall, a tripping hazard for my mother and even my elderly grandfather. Me and my grandfather tried to explain to her that we needed to sit at a four person table (even though there is 3 of us) due to my mothers disability, which she rudely ignored and started putting her finger in me and my grandfathers face then ignored us and started talking down to my mother. For which my mother couldn't stick up for herself due to not having a voice at the minute due to medical reasons. I couldn't believe my eyes after the amount we have paid to come here, and the labels this hotel establishes itself with. After both these incidents we spoke our concerns to the Guest experience manager who was incredible. He gave us a table for 4 for us 3, and had a technician to come repair my mothers wheelchair temporarily which has now fully fallen apart due to the falls which occurred on site at the AEQUORA suites. I think this hotel is great for kids and families as long as there is no disabilities. Which is quite disappointing to see as you would think most places would be no

I would like there to be a rating between AVERAGE and VERY GOOD, and this hotel was above average, and below very good - there needs to be a GOOD rating- but this is trip advisors fault not the hotels! I stayed with a friend, in a junior suite 2-9th June 2023. Let’s start with the room. We arrived around midday and our room was ready – hurrah- super friendly, knowledgeable receptionist checked us in, gave us a load of info and a map and off we went! The excitement turned into a little bit of disappointment when we realised that instead of the 2 single beds pushed together, as depicted in every single solitary photo of a junior suite, it was one double bed – not ideal for friends holidaying together. The shower was VAST – very impressive but it was let down by the grout on the floor of the bathroom which was grubby and could do with replacing. The room itself was clean, big, and bed comfortable, with air con, tea/coffee making facilities and a fridge. Cleaned daily (except cups etc which were randomly not) – by exceptionally friendly cleaning staff. We had an issue with the bathroom on the first night, whereby we created a paddling pool in the shower room due to a blocked drain! -Quick trip to reception and super friendly Mr fix it man was with us in 5 minutes, fixing the issue, which never reoccurred. The restaurant had a fab selection of differing foods, always something to suit all tastes, and a chef always cooking you up something – eggs/omelettes/fresh fish/chicken etc. Mountains of fresh salad, fruit and bread – and snacks pretty much all day! Restaurant staff were all amazingly polite, friendly, and attentive. Bars were what you would expect of a 3*, local wine, spirits, premade cocktails, and once again amazingly polite, friendly, attentive staff. The pool was lovely and warm, with nice views looking down to the sea – never had an issue with getting a sunbed, but there is limited space around the pool area. I believe the other side of Flora is much quieter if you don’t like 4000 inflatables, and their young owner’s noise. The hotel is on a hill…… very pleasant stroll down, under 3 euro in a taxi back – not an issue at all. With a taxi rank just outside the hotel getting back to the airport was nice and easy to (approx. 20 euro). There was only one real thing that let this hotel down, the entertainment- whilst some of the live music acts were great the male half of the entertainment team (which consists of 2 people), really did not have his mind on the job at all. If you are going to work in entertainment you need to be enthusiastic 24/7, with both adults and kids, or they will lose interest fast. Which I witnessed on several occasions. Don’t put out water polo nets and walk away to chat to another member of staff, not even asking if anyone wants to play, don’t do 1 song at the mini disco, not engage the kids(more than once), and again walk away to chat to more staff members, don’t roll your eyes when someone asks you to repeat a qui

We have just returned from Beatriz 14th to 28th Jan , room 2073 and we were thrilled with everything , room was spacious and clean , food had plenty of options and staff were friendly throughout , from cleaners to reception to bar staff and restaurant staff , will definitely return and would recommend to anyone, had a really great time

So nearly a 5* review. Just returned from this beautiful hotel after a 10 day stay and a brilliant holiday. Peurto del Carmen is lovley. Something for everyone. The Positives. The pool, hotel, chill out balcony, views are just amazing. The rooms are spotless and the breakfast area and food cannot be faulted. The breakfast/bar staff are amazing too. Had a couple of lunches here as too from the snack menu and responsibly priced. 4 euro a pint of beer 2 euro for a coffee. Sun beds were easy to obtain. I think they have put more in since other reviewers had complained about lack of them. The negatives, and this should not put you off coming but it is why i cannot give it a 5* review. On arrival you are told that if you want to use the safe its now 4 euro a day this has increased from 3 euro a day. So that would have been 40 euro then for us. If if you want WiFi in your room its 2 euro a day. So before they give you a room key they wanted 60 euro off me. Not a chance. This should be provided for free in a 4* Hotel. Luckily i had read previous reviews so bought a lock for my case and topped up my data before i came. Also if you have a late return flight they will find you room to have a shower but again only if you pay 30 euro until 3pm or 40 euro after this. Come on !! Surely you can find a room that people can spend 20 mins in to have a quick shower and a change of clothes before a long journey home. Other Hotels provide time slots for this. We ended up getting changed in the lobby toilets which to be fair were big enough for it not to be a problem. Overall the positives by far outweighed the nagatives, and i would deffinatley stay here again.

Located near to airport. Clean and modern hotel with good service. Hotel is directly facing the beach too. Easy access.

We spent 10 days there early in July and will be gong back. The rooms were clean and reasonably comfortable. All the members of staff we interacted with were pleasant and helpful, we didn't go to the nightly entertainment much but what we did see was well put together. The food was some of the best we have had in a multitude of 4 star hotels we have stayed in. Although we had no problems with sunbeds but there did seem to a shortage mid morning, it was good to see a member of hotel staff go around and clear long term but not used towels from beds. The location of the hotel was OK close to the beach and a few shops and supermarket.

When you stay at Hotel Lava Beach in Tías, you'll be on the beach, within a 10-minute walk of Pocillos Beach and Playa de Matagorda. This luxury hotel is 2.1 mi (3.5 km) from Puerto del Carmen Beach and 13.3 mi (21.5 km) from Timanfaya National Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 154 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

When you stay at Aqua Suites in Tías, you'll be near the beach, a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach. This upscale hotel is 19.4 mi (31.2 km) from Playa Blanca and 16.6 mi (26.8 km) from Marina Rubicon.Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.Satisfy your appetite at one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.Make yourself at home in one of the 67 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

When you stay at La Isla y el Mar Hotel Boutique - Adults Only in Tías, you'll be next to a golf course, within a 15-minute drive of Puerto del Carmen Beach and Pocillos Beach. This luxury hotel is 17.1 mi (27.5 km) from Playa Blanca and 14.9 mi (23.9 km) from Marina Rubicon.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy international cuisine at GourmetClub &Cockatil bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Tías? This hotel has facilities measuring 484 square feet (45 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.Make yourself at home in one of the 81 air-conditioned rooms featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.