Hilton Rome Eur La Lama

This is the best hotel I stayed in during the May Day trip. The room is big enough, the location is convenient, and the breakfast is great! On the last day, I saw a guest who looked like the Korean actress Han Hyo Joo while having breakfast!

The room is clean and tidy. It is relatively convenient to eat near the hotel. Service: The lady who checked me in was very warm and nice. However, I stayed for four days and only provided water on the first day. No one answered the phone when I called the service depar**ent. I went to the front desk to ask for water, but they promised to give me water but didn't even ask for the room number. It was very perfunctory. The service was terrible. Facilities: There are six elevators in total, and three of them are always broken. From 10 am to 11 pm, the peak check-out period, I could hardly wait for the elevator. Finally, I had to take the service elevator downstairs.

The receptionist and the doorman are rubbish. I said thank you but they acted condescending and held their heads high. I had an early flight and couldn't sit on the sofa in the lobby for a while. They had to drive me away and asked for my room number before I left. Why did you ask me for my room number when I had already checked out? This is a rubbish hotel. It's far from the city and not close to the airport.