Best Hotels in Florence, Italy

What a friendly and clean hotel! Convenient, excellent continental breakfast (even included eggs!), and superb staff to help with everything. Miguele, at the front desk was especially helpful with our entire 3 day stay. Parking was a big bonus, not usually included in this price range.

We arrived at the hotel pretty late as we were travelling from Rome. Gabriele was pretty prompt and sent us all the necessary information ahead of our arrival as the reception service was until 3pm on Sunday. The room was surprisingly nice and clean, and indeed exceeded our expectation. Even though for just a night I thought this was a pretty good one. Nearby hotel has a nice pasta restaurant Al Peposo, just need to walk about 10 mins. Day time you can just walk towards town areas, you won’t get bored with the surroundings.

Thank you :) Our experience at the hotel was great. In many ways this hotel was ideal for us, it wasn't right in the city center where all the noise is, but it was close enough to it (about half an hour's walk to the train station with a suitcase and bags). The hotel staff was excellent, very kind and respectful with lots of good and efficient advice. The room was spacious enough and clean and we didn't lack anything. One weak point was for us and it was the bed which was a double bed but, it was connected by two mattresses, and an air conditioner that worked but made a lot of noise. In conclusion, if you don't mind walking to the city center (I strongly recommend everyone to walk and not use public transport, there is a lot to see on the way :) ) And you are looking for the hotel staff to be nice, polite, experienced, know the surroundings and know how to give you tips, this is the hotel check for you. Thank you very much for everything was really pleasant and nice in the hotel

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

I made a booking and payment through the application Booking.com for a night. Upon checking-in, the lady on the front desk told me that there is no reservation under my name. I showed her the copy of the payment I did and the email of confirmation I received. After 10 minutes of checking their system, she apologized and told me there was something wrong with their computer. I should have read well all the reviews and not just looked at the 4 ⭐ label this hotel have because the establishment is already old. There was even a leak on the lobby where the staff just put a couple of white towels. When we entered our rooms and bathrooms, we did not expect them to be in such conditions. The hotel definitely needs proper maintenance. The walls are dirty and stained. Along the corridor the paint and the cabinets are old. The ceiling of the bathroom has bars, but you can see the rust/mold accumulated. When we went to the bar for the breakfast (which was also included in my booking), the server told me that we do not have the breakfast included. I was about to go to the front desk when the same lady apologized and told me that yes we can do the buffet. We paid very low for one night that is why we were not expecting much from the said buffet..croissant and coffee to heaten our tummies will do good. The good side we noticed is with regards to the staff. They all seem of the same age (nearly 60s). It is possible that they've been working in the hotel for many years meaning the management is good..just need to pay some attention to the maintenance of their establishment. Thank you!

This was my favorite hotel stay while in Italy for 2 weeks. I almost don’t want to share how incredible this hotel is because it will be harder for us to get in next time. Everything about this property is wonderful—from the location to the staff, incredible dining, large rooms (unusual for many European hotels) and the price. It is not cheap but definitely worth every penny! The lobby is beautiful too. We loved it here. We will be back…if we can get in. I was told they also have affordable apartment rentals too. A great idea if you want to stay in Florence for a week or more! The only negative is the hotel gym… but who comes to Florence to be stuck in a hotel gym? Not me, but I thought Inwouid share for the gym rats! Love this hotel!!

We stayed for 3 nights in April, the Hotel was clean, convenient, quiet and comfortable. The staff were lovely without exception. Everyone from the front desk to the breakfast staff and room service were friendly and helpful making us feel very welcome. Our room was at the rear of the hotel (204) with a balcony which was a pleasant surprise. The view was nothing special as it overlooked the rear of other properties but it was nice and comfortable and very quite. There is a Spa that you can book for your exclusive use. This is sometimes included in your deal but otherwise is 25 euros each for 50 minutes and well worth it. The view from the roof top is superb and you can get a drink from the reception bar and take it up there or even take your own bottle of wine! Breakfast centres mainly on pastries, fruits and meats. There is a “hot” option of eggs and bacon but is only ever warm at best. However, the pastries are very nice and more than enough available. It also has to be the most convenient trip I have ever experienced from Airport to hotel! Exit the airport turn left and walk to the tram stop about a minute away. Take the T2 tram to UNITA and get off at Rosselli. That’s it!, it takes about 20 minutes and when the t4am leave you will be facing the hotel. It cost 1.50 euros each. You can buy the tickets on the tram platform but I would visit the shop Hudson as others have mentioned on here and get them there as there can be a queue to get your ticket on the platform. Don’t forget to slide it into the machine to validate it when you board. The hotel is about 15 minutes walk for the “Dome” in the centre and about 25 minutes to the bridges on the river. There are some excellent restaurants such as Casa Ciabattini and Osteria Vecchio Cancellous within 6/7 minute walk both of which I would highly recommend. I would not hesitate to return.

The hotel is clean , but tired. I did not appreciate being told to sit a specific table for breakfast even when there were clearly several empty, was totally snubbed when asking for hot water for tea. Male concierge added 30% onto the price of bus tickets , next days' tickets were as priced on the actual ticket. Makes them untrustworthy. Poor breakfasts . And service is bad. Itallians get treated well and english are NOT . They don't know how to treat paying guests with equal respect . Its obvious they are blatantly discriminate.

I think this is a hotel that is missing out on its appearance. You might think it's a strange hotel because of its very busy exterior. The interior is very clean and the hotel is very comfortable. The common space is large and there are vending machines, which is very convenient. The other guests have a high level of civility, and many of them are well-mannered and have common sense. You won't have to worry about unwanted guests. Hotels in central Florence can be extremely expensive. There are many facilities that are not worth the price. Personally, even if it takes a little more time to travel, I felt it would be better to start from this hotel.

This is a lovely, clean hotel with good facilities and location and an excellent breakfast. It has a very traditional decor, with a modern bathroom. Our room was pleasant enough but the window faced a wall and had huge shutters which we couldn't open. Hence, there was hardly any natural light in the room. I also found the staff a bit unfriendly, especially at the reception desk. There was no greeting if you walked past, and they did seem slightly condescending - not the usual friendliness you would expect on a reception desk. The staff at breakfast were much nicer. I liked this hotel, but a little friendliness and a smile go a long way and would have enhanced our stay.