Hotels near Chương trình dân sinh Media in San Jose

After a miserable day of travel and the last leg of our flight being canceled, Renee, at Four Points, sent a shuttle to pick us up at the airport and went far above and beyond to accommodate us, help extend our checkout time, and offer a very reasonable rate; the room was comfortable, clean, and the staff friendly and helpful. Our airport return was well beyond checkout time; they tagged and held our luggage so we could go have dinner, then retuned us to the airport in the evening so we didn’t have to spend hours in the terminal, exemplary service by kind and caring people.

We just stayed for one night between destinations, but everyone we encountered was beyond helpful, extremely friendly, and kind. Shout out to Milton, the bartender for making sure we got fed (it was late) and who went above and beyond for us. Food: free hot breakfast buffet in the morning with delicious options. Our morning had: eggs, plantains, beans and rice, peppers and sausage, mixed veggies, fresh fruit, pastries, cereal, lunch meat/cheese, variety of breads, yogurt, juices, coffee. There is a restaurant on site as well. Room: Spacious, clean, large shower, coffee maker, ice machine nearby. Cold a/c and extremely easy to use wifi. One complaint for improvement. We ordered the shuttle that runs every hour at the 45 mark. There was a worker holding up a sign that said “county inn and suites” but the shuttle was an unmarked white van. After being hounded by many cab drivers during our wait, we were extremely apprehensive of getting in the shuttle with no confirmation this was who they said they were. We contacted the hotel and they assured us, so we did ride with them. I will say they were super patient and kind with us while we waited for confirmation. As two females traveling, we have to make sure of our safety. The hotel should get signage for the shuttle for any other travelers this helps ease. Other than that, great stay and would absolutely come back another time!

Hotel bed is very comfortable

Recently bar just open, has a very friendly bartender Lili, she goes the extra mile to make your day with a nice cold brew, , Also food it's excellent must try , bring any suggestions , it's a good atmosphere with outdoor patio, heaters and fire pit

Location is great near main roads/highways in/out of the area. Staff was super helpful in answering any questions, following through on requests, etc. (especially Linda, she is awesome). Has food locations on site (including Starbucks) and a small gift/supplies shop. Plenty of room, it's a good size venue. If anything, the decor and ambiance is a bit dated and needs updating. But the room was big, the mattress was comfy, and the view from upper floor was good. Good experience overall and would recommend for sure as an affordable option in the area. Note that it is a long way from Levi's Stadium, and you need to take either a car (don't recommend that because the parking/driving situation at the stadium is insane), Uber/Lyft (very expensive but it gets you semi-close, with some blocks to walk remaining), or light rail (very close by, super cheap, but very crowded).

Upon arrival, the shuttle was parked in the entrance driveway so we had to park in the alley and haul our luggage through the parking garage - no assistance from Marriott staff and no luggage carts were staged to make this task easier. I am an Ambassador elite member and should have been given complimentary water at checkin, but no water was offered. We were also not able to access the enhanced internet during the two days that we were at this property. The login screen said the information I entered did not match the hotel’s registration information. Marriott management was totally unresponsive in addressing the problem and Marriott IT (somewhere in Canada) was unable to help - my call was “dropped” after a few minutes. There were no USB connections for charging phones and the electric plugs provided by bedside table lamp was loose fitting and non-functional. I had to unplug the hotel phone to use the wall receptacle for charging my mobile phone. I did like the layout of the room but did not like the use of opaque glass on the doors that separated the toilet enclosure and shower enclosure from the bedroom area. These doors allow light to enter the room at night which may disturb anyone else in the room who is sleeping. The hotel “restaurant” is a seating area near the bar and the bartender was the waiter; the “kitchen” was behind a wall and not visible. We were unable to get coffee from the “restaurant” or bar in the evening - there was no way for bartender to make fresh coffee. Our experience at this Marriott property is not what we expect from Marriott and our stay here was a huge disappointment to say the least.

I stayed a total of 5 nights at this hotel, I've stayed before, but only a night or two at a time. This hotel has potential to be much better. I had some issues during my stay and almost left, but Paul (front desk) and Esperanza (cleaning attendant) definitely changed my mind about cutting my stay short. Paul was so amazing! No matter what issues I may have had, he was always friendly, accommodating, and never ever made me feel like a bother! Esperanza was such a delightful person. She came to clean my room and was so nice and helpful. I hadn't experienced service like this in a while. These two individuals truly are what customer service is and they are such an asset to this hotel. Unfortunately, there is no fridge in the rooms, the shower barely gets lukewarm, decor is old and outdated, the restaurant isn't open for lunch or dinner and tv's could use a tech upgrade i.e., smart tv.

The hotel is very new and very clean. Parking can be parked on the side of the road for free. It takes 20 knives to stop in the underground garage. The people in the hotel have to help stop it. They can't stop by themselves, but no one helps to stop at Christmas, so they will stop by themselves, and they will stop for a while. Breakfast standard American style, American hotel no hot water bottle, Toothbrush, slippers

I came up for a high school reunion and since I stayed here before, I wanted to stay here again. The woman at the front desk was friendly and inviting, and since I'm a Marriott member, per my request, I was given a great room on a high floor, and away from the elevator. Spacious room, great AC/heater unit, and the kitchen was helpful since I was there for four days. The breakfast buffet was great! Something different each day. Didn't care much for the pastry selection, but it worked. Really good coffee!!! Every staff worker I encountered was friendly and a couple asked if I had everything I needed. I really like staying here when I'm up in San Jose. It is so close to the airport, yet you can't hear the planes! I took two early morning walks along the river trail, and there you could hear the planes! Definitely worth staying at!

Overall, I am very impressed. The room and bathroom were excellent and very clean. Staff were very courteous. Only negative experience was with the TV. I did not get Chromecast working on my iPhone and gave up after a few minutes of trying. Yes, I plan to stay here again next time.