Hilton Hotels in Shanghai

The guest relations staff called in advance to inquire about my needs etc., which made my check-in process very smooth, the response was very timely during my stay, and the staff who checked me in was very professional. Hotel decoration is very atmosphere, the staff service is careful. Breakfast is in the form of buffet, the room is clean and hygienic, the environment is well located, and the facilities are complete. Annaamanda in Guest Relations was very attentive and helped me with a lot of questions. 5 star standard ~

Amazing room and view, great experience and ten outta ten service. In addition, I had some problems to check into other hotels due to troubles with communication, but Hilton’s English line helped a lot and I was able to check in without any problems. Great breakfast as always, full of variety, this experience makes we want to stay in Hiltons more.

The Hilton Fengxiang Shanghai emerges as a breathtaking oasis, gracefully nestled within a picturesque countryside adorned with lakes and bridges, crafting a nearly magical ambiance. The hotel's architecture is inviting, boasting a sparkling cleanliness that extends from its wide entrance to the expansive and supremely comfortable rooms. However, it primarily caters to a Chinese clientele, evidenced by the significant language barrier as almost none of the staff speak English. This aspect may challenge guests hoping to explore the surroundings, given the hotel's seclusion and the necessity to commute by taxi to the nearest town or further to central Shanghai, the train station, and the airport. The dining experience, while offering a rich and fresh breakfast tailored more towards local tastes, reveals operational surprises during dinner times at its three restaurants, where the staff often seem unprepared for guests, resulting in lengthy waits for meals. Despite these hiccups, the food quality remains high throughout the stay. The hotel's serene environment, often quiet during the week, provides an ideal setting for relaxation, mindfulness, and sensory enjoyment. Yet, the atmosphere shifts dramatically during events like weekend seminars when the hotel fills to capacity. For visitors engaged with the nearby industrial zone, the Hilton Fengxiang Shanghai offers an excellent retreat for evening relaxation and morning meetings. Nevertheless, Western tourists seeking a vacation spot may find the hotel less accommodating unless they speak Chinese or have a specific reason for their stay, prompting them to reconsider their choice.

Hilton Shanghai Hongqiao Airport is connected to Terminal 1 and is within walking distance of the hotel lobby, making it very convenient for boarding a flight! The newly opened business has very new facilities and equipment, the environment is very comfortable, the soundproofing is very good, and it is very quiet and noiseless at night! In addition, the hair dryer is better than most hotels! The room lighting design is also very good and there is an underground parking lot. The service was very attentive, special thanks to Tom for his service! I will stay there again next time I have the chance!

First time staying here. The hotel is very nice and has a strong sense of design. Thank you very much to Miss Yancy for introducing the hotel facilities to me when I checked in and choosing a room I was satisfied with. The weasker helped us guide the elevator. The overall experience was very good. I enjoyed their super high service attitude. I will come back to stay next time when my friends come. There is also the cute and sweet Miss Lucy (*´・v・) who recommended delicious meals to me. They are all delicious. Everyone is welcome to taste them on the second floor of the hotel if they have the chance. Nice.

The hotel has just opened so everything is very new and clean. There are almost no people in the pool and breakfast area at the moment, so I could really enjoy to the fullest. Check in stuff provided complimentary breakfast for me and my partner, I’m very thankful for this sweet gesture :) The deluxe room was amazing, very spacious with a nice design, bathroom is spacious as well, with a nice bath tub. Overall a nice stay, will definitely stay there again.