Kyoto Hotels with Airport Shuttle

"Grear hotel with excellent service. The room was ready when arrived and the staff accommodating us earlier. The room was Japanese modern style - more then perfect!!! Highly recommend"

"I stayed at this hotel on my third day in Kyoto. I had been staying at my brother's house before, and the hotel was very close to his house. I had been bothering him before, so I brought my brother with me this time. The hotel's interior and exterior scenery are very charming, and the choice of fragrances is also in line with my favorites. The service staff is warm and friendly, and there are several staff members who can speak Chinese. The coffee provided by the coffee machine in the room is very delicious, and it is a perfect match with the cinnamon buns from a nearby bakery called ”éze bleu”. The only small regret is that the breakfast on the first day was a little greasy, but I gave feedback and the breakfast on the second day was improved to suit my taste. This made me feel that the hotel pays great attention to customer opinions and is willing to make adjustments and improve the experience. Overall, this stay left me with very pleasant memories, which is also the reason why I stayed again."

"Отличный дом в японском стиле для проживания большой компании или семьи. Рядом остановка, большой супермаркет. Легко добраться до любой локации. Нас было 5 человек и вечером нужно было соблюдать тишину, что было иногда трудно. Нот хозяин предупреждает об этом заранее. Также в брони было указано, что выселение в 12 дня, по факту- в 10 утра, как и в большинстве гостиниц в Японии. И ещё пришлось учиться разделять мусор на 5 отдельных пакетов. Но так живут все в Японии. В остальном прекрасное место для погружения в атмосферу настоящей японской жизни"

"Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,"

"An almost impeccable hotel. There are not too many dishes in the breakfast buffet plus a la carte, but they are all unique dishes. The breakfast waiters were very enthusiastic. The hotel environment is very good and quiet. There are eight types of pillows to choose from. The room attendant brought many pillows for me to choose from. The room cleaning is also very professional and enthusiastic. The concierge was very attentive and helped us confirm our destination with the driver. Like the room facilities very much. The gym is the best facility I've ever stayed in at a hotel. It has the smell of camphor wood. Every detail of the hotel is attended by enthusiastic waiters. I like Kyoto because of the four seasons and will come again next time. All waiters are very professional."

"The hotel is very pretty, Andre Fu never fails to impress! Breakfast was nice with good variety to choose from, would be great if we can have a drink menu as well. The room was a bit small for 3 ladies and the bathroom is quite transparent. Would be great if switchable smart glass is used instead for the bathroom window for privacy. Despite the minor inconvenience, the bathtub is amazing and spacious. It’s perfect for couple. The thermal spring is clean and is usually not busy. The hotel provides swim suit for guests as it is a mixed pool. The service was smooth and the environment is very relaxing. The only thing we didn’t like about the spring was that there is no natural lights as it is located in the basement. Don’t miss out on the morning breathing session! Special shoutout to the concierge team as they very efficiently helped us with restaurant and workshops recommendation and bookings prior to our arrival. Taxis were arranged promptly every time. We had a really good time in Kyoto and we can’t wait to come back again!"

"During my trip to Kyoto, I had the pleasure of staying at the Park Hyatt Kyoto and had an unforgettable experience. The hotel's location was very convenient, allowing me to easily visit Kyoto's attractions. The rooms are elegantly decorated with traditional Japanese style, while also offering modern comforts. The beds were soft and comfortable, allowing me to enjoy a sweet sleep every night. The hotel's service staff was friendly and always provided timely help when I needed it. In terms of dining, both the Japanese breakfast and the international dinner were a feast for my taste buds. In addition, the hotel's tranquil environment and well-maintained gardens provided a perfect space for me to relax. In short, the Park Hyatt Kyoto was the highlight of my trip and I would not hesitate to recommend this hotel to my friends."

"The Ritz-Carlton in Kyoto is much less cost-effective than the Ritz-Carlton in Osaka. Not to mention it is one or two times more expensive, and the Japanese and American breakfasts are both inferior. However, you can make udon noodles or fruit platter by special request. The service is still very enthusiastic. The hotel is located on the Kamogawa River, and it is very comfortable to walk along the river. In addition, it is a good experience to walk to Nishiki Market during the day and to Pontocho at night to eat and shop. When you are tired of shopping, you can have a spa treatment at the hotel, but remember to make a reservation in advance as the price is not cheap."