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Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:£572
Posted on Jul 15, 2026|Superior Super King Room+Exbed
Guest User
From the moment you walk in, you know you're in for a wonderful stay. When I first arrived, I noticed a sign that said, ”Quality over Quantity.” At first, I thought it was a bit unusual, but by the end of my stay, I completely understood what it meant.
This isn't a typical chain hotel—it's family-owned, and that personal touch is evident in every detail. From the pleasant scent throughout the property to the modern, high-tech features, everything was thoughtfully designed. The rooms were spectacular, and every aspect reflected quality. The bathroom was spotless, the towels were plush, the sheets were incredibly clean and smelled fresh, and all of the amenities were top-notch.
What truly set this hotel apart was the hospitality. Every morning and afternoon, the staff greeted guests with a warm smile as they came and went, making the experience feel welcoming and personal.
I highly recommend this hotel. The owners and staff clearly take pride in creating an exceptional experience, and it shows in every detail. It was an amazing stay from beginning to end, and I would gladly return.
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Price per night from:£125
Posted on Oct 17, 2025
Mumutu0417
My Kyoto trip was particularly satisfying with this Kyoto townhouse. It had a garden, a private hot spring bath, and was brimming with Japanese charm. The breakfasts were especially delightful, with a wide variety and different dishes each day. After breakfast, there was also a traditional Kyoto matcha and carefully selected sweets; the owner even patiently explained the proper way to drink the matcha.
It's a bit far from the subway, but there are several bus stops nearby, making it quite convenient. Strolling along Kyoto's charming streets and discovering hidden gems of little shops was also a delightful experience.
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Price per night from:£185
Posted on Sep 25, 2024
cqwzljrI really like this place. It’s my first time to travel to Japan alone. I stayed in Osaka the night before, and I stayed here when I came to Kyoto. I saw it recommended by others before, even though my Japanese is very poor. Fortunately, I can communicate in English. The lady who checked me in was very patient and took me inside to explain the area to me. When I checked out in the morning, my uncle was very enthusiastic and even called the dog out. I was actually completely I booked this hotel because I was attracted by dogs... I was so pleasantly surprised, and then I successfully took a photo with the dog! (It was resting when I came the night before. It had its own name, but I forgot it😂) I really like it, and there is a path nearby where you can walk to Kiyomizudera Temple. There are few people at night and the scenery is beautiful. It is really a special time. An unforgettable and wonderful experience! Thank you to everyone I met!
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Posted on Mar 21, 2026
Julianto Chuen
+ this hotel 01 station only from Kyoto Station, using metro and stop at Koji Station , and then walking about 15minutes to the hotel
+ The easy way to reach this hotel is using bus, and stop at Kujo Omiya. Many bus have direct route to Gion, and other tourist spot (about 30 minutes riding). Please take a notes, this hotel is not in tourist area, very quiet and you will meet with many local people here.
+ this hotel have a concierge and standby staff, so you can keep the luggage before checkin.
+ this hotel is very new, i think maybe open early 2026, when we proceed for the check in, the hotel staff gave us some welcoming gift, and we can saw many flowers buoquet there. And the good news, yes they have an elevator, so no issue for thise who bring big luggage
+ Room very clean and tidy. We book for 03 persons, and they prepare room with 04 twin beds (separate 02 rooms). Inside room have bathtub, laundry, kitchen + equipment, and 01 dining table.
+ I think maybe this is the best hotel we stay at Japan. Very modern, all brand new, many USB port inside the room, wifi connection is strong, really quiet and really convenient for stay
+ around 05 minutes walking, you will find japanese ramen noodle resto, and also local mini market.
- a little bit troublesome for communicate with the hotel staff, because when we want to make sure about Yamato Delivery Service to this hotel, it was so hard to reach to hotel staff throung phone / email. When we asking to the hotel staff about this, they said they not receiving any chat from the trip.com / ******* platform. I dont know where is the issue, maybe because this hotel very new or they are not ready yet for the online communication
Please take a notes that you have to pay kyoto city tax. We stay for 02 night, and we pay JPY 1.600 total
Overall it was a nice stay, and definitely really recomend this hotel for stay at Kyoto.
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Price per night from:£62
Posted on Nov 28, 2025|Park Side Double Room With Balcony
Guest UserEverything is perfect except the so-called wagyu dinner at the hotel restaurant. While the photo of the menu presents a nice wagyu and you can pre-order as many times as you can within 90 minutes, the beef was served in a very disgusting appearance. It is tough and dark yet it is not done inside. It is definitely not worthy of 7890 yens pax. It was electric grill but not charcoal grill. Anyway, the services provided the waiter, Alan, is brilliant. He was sincere and friendly.
The housekeeper, Ms Aina Sao was also deserve my praise. She works with a nice and sincere manner and always put a smile on her face. Also, there are free wine, snacks and beer after 3 pm. You could also grind coffee beans and make yourself a cup of nice coffee. The public bath is not a real onsen. There should be no natural minerals in the water but a slight smell of chlorine.
All in all, Hotel Potel is definitely on my list when I visit Kyoto next time.
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Price per night from:£64
Posted on Jun 23, 2026
carazzzAnyone visiting Kyoto should be familiar with this hotel because it's located right in the heart of the shopping district, which is incredibly convenient. The location is excellent; you step right out to Takashimaya, and there's even a direct connection from the hotel's third floor! The hotel also boasts a cafe, a supermarket, and a gym... perfect for young travelers! The rooms are spacious, the bedding is comfortable, and the bathroom is also very roomy.
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Price per night from:£138
Posted on Aug 25, 2025|Premier Twin Room
Guest UserOnline hotel bookings can often feel like a blind box draw, but Dusit Thani was definitely the right pick. Every staff member I encountered had an excellent attitude, the room was spotless, and even though the turndown service only provided a bottle of water, it was a pleasant and thoughtful touch. Thai brands truly excel in their service consciousness and aesthetic sense. The room itself was incredibly comfortable, and with no other guests in the public lobby areas, I thoroughly enjoyed the bliss of reading a book alone.
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Price per night from:£185
Posted on Apr 7, 2026
Guest User
I recently stayed at this hotel and overall, I would definitely rate it as a solid 4-star experience. From the moment I arrived, the staff was welcoming, professional, and attentive, which immediately set a positive tone for my stay. The check-in process was smooth and efficient, and I appreciated how clearly everything was explained.
The room itself was spacious, clean, and well-maintained. The bed was very comfortable, and I had no trouble getting a good night’s sleep. The décor was modern and tasteful, and all the basic amenities were provided, including toiletries, a coffee machine, and reliable Wi-Fi. Housekeeping did a great job each day, keeping everything tidy and replenished.
One of the highlights of the hotel was its facilities. The common areas were clean and nicely designed, and there was a relaxing atmosphere throughout the property. The breakfast was also quite good, offering a variety of options to suit different tastes. While it wasn’t the most luxurious breakfast I’ve ever had, it was definitely above average and satisfying.
The location of the hotel was another strong point. It was conveniently situated, making it easy to access nearby attractions, restaurants, and transportation. This made getting around very simple and added a lot of value to the overall experience.
That said, there were a few minor areas that could be improved. At times, service could be slightly slow during busy hours, and a few small details in the room showed slight wear. However, these issues were not major and did not significantly affect my stay.
Overall, this hotel offers great value for money and provides a comfortable and enjoyable experience. It may not be perfect, but it certainly meets the expectations of a 4-star hotel. I would happily recommend it to others and would consider staying here again in the future
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Price per night from:£22
Posted on May 14, 2026
Tim99887The hotel was in a good place near a grocery store and bus station. Staff was very polite and nice but my room wasn't cleaned even once
The room itself was in traditional style which is the reason I chose this hotel and didn't regret it
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Price per night from:£18