Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
Show more
Price per night from:AED 3,672
Posted on May 1, 2026|Superior Double Room
Anonymous UserWe are highly recommend to stay in this hotel, while the location, room size, cleanliness, design, and service are excellent. Moreover, the breakfast style is enough to choose, you can either enjoy in western or Japanese style breakfast per day. And we have encountered a traffic jam issue when we are coming back from Nara Station, something bad happened and the train was suddenly stopped. So we cannot be able to back to hotel on time for retrieving our packed luggages in room. We called to the hotel and explained this unexpected situation. The staffs show understand and offered free late check out one more hour for us, we know it is not easy to have free late check out at Japan but they did treat us so well. Thank you so much, we appreciated and we will stay in future as well. Thank you!
Show more
Price per night from:AED 1,298
Posted on Oct 17, 2025
Mumutu0417
My Kyoto trip was particularly satisfying with this Kyoto townhouse. It had a garden, a private hot spring bath, and was brimming with Japanese charm. The breakfasts were especially delightful, with a wide variety and different dishes each day. After breakfast, there was also a traditional Kyoto matcha and carefully selected sweets; the owner even patiently explained the proper way to drink the matcha.
It's a bit far from the subway, but there are several bus stops nearby, making it quite convenient. Strolling along Kyoto's charming streets and discovering hidden gems of little shops was also a delightful experience.
Show more
Price per night from:AED 1,042
Posted on Aug 7, 2026|Standard , 2 Beds
Guest UserLet me start with the conclusion: I'd stay here indefinitely and would recommend it to every friend visiting Kyoto.
I feel incredibly lucky to have stayed here; it truly enhanced my travel experience.
Cleanliness: I didn't find any issues.
Ambiance: The lobby is very comfortable. Every time I returned, I'd sit there to relax. The flow of guests and hotel staff created a wonderful atmosphere. The hotel has an artistic touch that clearly sets it apart from budget hotels, yet it doesn't feel old.
Room: It's not large, but definitely sufficient for two people.
Service: There's always someone available, and all requests are promptly addressed. The ladies are gentle, and the gentlemen are very friendly. The cleaning staff, especially the 'aunties,' are incredibly diligent – they knock on the door so meticulously, it's like they're afraid of missing you, haha.
Location: Absolutely fantastic! Just 10 meters outside is the bustling main street, offering a quiet retreat in the midst of it all. Nishiki Market, Shijo Kawaramachi, and Kamo River are all conveniently located. It's incredibly convenient. Walking down the alleys, you'll find many great restaurants to explore. We ate at Ichiryu Manbai Ramen for four days straight, haha.
Breakfast: Not cheap, but very delicious!
Show more
Price per night from:AED 583
Posted on Mar 21, 2026
Julianto Chuen
+ this hotel 01 station only from Kyoto Station, using metro and stop at Koji Station , and then walking about 15minutes to the hotel
+ The easy way to reach this hotel is using bus, and stop at Kujo Omiya. Many bus have direct route to Gion, and other tourist spot (about 30 minutes riding). Please take a notes, this hotel is not in tourist area, very quiet and you will meet with many local people here.
+ this hotel have a concierge and standby staff, so you can keep the luggage before checkin.
+ this hotel is very new, i think maybe open early 2026, when we proceed for the check in, the hotel staff gave us some welcoming gift, and we can saw many flowers buoquet there. And the good news, yes they have an elevator, so no issue for thise who bring big luggage
+ Room very clean and tidy. We book for 03 persons, and they prepare room with 04 twin beds (separate 02 rooms). Inside room have bathtub, laundry, kitchen + equipment, and 01 dining table.
+ I think maybe this is the best hotel we stay at Japan. Very modern, all brand new, many USB port inside the room, wifi connection is strong, really quiet and really convenient for stay
+ around 05 minutes walking, you will find japanese ramen noodle resto, and also local mini market.
- a little bit troublesome for communicate with the hotel staff, because when we want to make sure about Yamato Delivery Service to this hotel, it was so hard to reach to hotel staff throung phone / email. When we asking to the hotel staff about this, they said they not receiving any chat from the trip.com / ******* platform. I dont know where is the issue, maybe because this hotel very new or they are not ready yet for the online communication
Please take a notes that you have to pay kyoto city tax. We stay for 02 night, and we pay JPY 1.600 total
Overall it was a nice stay, and definitely really recomend this hotel for stay at Kyoto.
Show more
Price per night from:AED 397
Posted on Jul 5, 2026
TudouFUFU
The hotel is tucked away in a lively area, and I had a fantastic three-night stay here.
1. The service was incredibly responsive, and all the staff were wonderfully warm and friendly.
2. The room's bedding was comfortable, and it was so quiet I fell asleep instantly on the first two nights, haha! (Though the pillows are quite soft, so guests with neck issues might need to request a different one.) The cleanliness was impeccable, very friendly for germaphobes.
3. The breakfast selection wasn't vast, but the taste was good, leaning towards a refined, small-scale type of meal. I'd give it about a 6.5 out of 10, with a focus on a European-Thai fusion flavor.
4. Local dining options aren't super concentrated; you'll generally need to take a taxi 1-2 km to find food.
I highly recommend Kubota Tsukemen, about 20 meters to the left of the hotel! Absolutely delicious! As a carb lover, I adored it! Try to go during off-peak hours, or you'll be waiting in line for a long time.
Show more
Price per night from:AED 1,138
Posted on Jul 28, 2026|Standard Twin Room Non-smoking
Guest UserIt was extremely hot during our stay in Kyoto. Fortunately, the hotel is located right next to Kyoto Station, which made getting around much easier and helped us save energy in the intense heat.
We chose to pay extra for larger rooms, and they were spacious and comfortable. Since we had a late evening flight, we paid around JP¥14,800 to extend one room until 6:00 pm for a late check-out. While it was convenient, we felt JP¥14,800 was quite expensive for just a few extra hours.
One thing we found surprising was that hotel guests still had to pay extra JP ¥1,000 per person to use the swimming pool. We thought this was rather unusual for a hotel of this standard.
Show more
Price per night from:AED 472
Posted on May 29, 2026
Rahul Kamal RajIt was a nice hotel to stay and we had a lovely balcony room which we cherished. The room has no daily room services so the room cleanliness is up to you. They have the required tools to keep it clean but after back to back days of 14/15 hours outside trying to make the most of your days in Japan you will most likely not think about cleaning your hotel room!
Staff are friendly and try their best to help.
They said there was no iron but then the next day I saw an iron set with the staff on the reception so not sure if there was a miscommunication with my request preciously, which was annoying but not the end of the world.
They do have free to use washing machines for your laundry just make sure you fully understand the instructions on the machine before using as I managed to make a normal wash into 9 hours of wash and dry and worrying about my clothes 😂😂 Oops!
If you are a first time tourist to Kyoto the location will make it very difficult for you to make the most of your day as you will be rushing back to make the last bus as the train lines are not amazing in this location. But if your looking for more chilled out peaceful local life there are lots of great local restaurants to attend and I would highly recommend take a look at 2254 hotel & lounge for a very aesthetically pleasing coffee and relax cafe work vibe. There are no bar or drink services in Dash Living Gojo but you have very close by a 7/11 and Lawsons.
Overall enjoyed the room and the atmosphere of the location but it’s probably not ideal if you are planning a very intense tourist heavy itinerary for Kyoto.
Show more
Price per night from:AED 248
Posted on May 6, 2026
Anonymous UserThe best out of the best htl we were at Kyoto. Everything was so good including the front desk. We would like to extend our stay unfortunately rooms were all sold out . Room are quite spacious if compare the rest of the Kyoto hotels. Love to come back here again .
Show more
Price per night from:AED 149
Posted on Jun 11, 2026
Khyzer LloydSuper worth it, we got it for only 2300php/night. I love this room since its huge compared to tother hotels, near bus station, front of a grocery store. Clean was beyond I expected. There was a mini kitchen where you could cook, a table good for 4 persons where you could eat, 2 super comfortable big single beds. The staff were so accommodating and helpful. We got a chance to check in as early as 30 mins before, since the room was already available. Comfort Room is super clean and gorgeous. All in all it was super worth it
Show more
Price per night from:AED 137