5-Star Hotels in Bali

Great hotel. Large, yet cozy and full of Bali spirit. Lots of greenery. 100% value for money. The rooms are clean and well-maintained. The staff are always ready to help. Special thanks to Pia at the reception. There are activities: morning yoga, aqua aerobics, and water volleyball. Different daily free shows, as well as national costumes available for photoshoots. Thanks to Kerni and Ginara for the dressing! There's a temple on the property where we went for a performance – a traditional Balinese dance show – combined with dinner (a barbecue and local cuisine buffet). Good breakfast selection with diverse cuisine. The grounds are large, with several pools and various lounge areas. Plenty of sunbeds. The beach is the best in this area – you can swim even during low water

The cliffside rooms offer great views. They're very spacious, clean, and feature a wet/dry bathroom separation, with each room having its own balcony. The hotel's toiletries are excellent, and they provide unlimited filtered drinking water daily. The hotel also organizes daily activities that guests can choose to join. Facilities: There are many swimming pools with clean water. There's also a beach pool, a favorite for kids, and a small private beach – not ideal for swimming, but perfect for a quick dip. Breakfast: It's decent, enough to fill you up. Surroundings: There's a construction site nearby, but it's not noisy, just a slight obstruction to the view. Transportation: It's quite far from the city center, so you'll need a taxi to get around. There are no convenience stores nearby.

This resort-style hotel truly has it all when it comes to dining, entertainment, and amenities. From recreational facilities and an indoor pool to a private beach and buffet restaurants, everything you could want is right here. The 'all-inclusive' in the hotel's name means that for an additional fee, you get unlimited access to the hotel's various buffet restaurants throughout the day. If you opt for the all-inclusive package, you essentially won't need to leave the hotel at all during your stay. The hotel attracts a lot of foreign guests, mostly vacationers who seem to stay for extended periods. During our two-day stay, we were the only two Chinese guests in the entire hotel – the breakfast staff recognized us instantly! 😂 The rooms are large and comfortable, each with its own balcony. The hotel service is genuinely excellent, and the breakfast buffet offers a fantastic variety. While the hotel does show its age a bit, with some facilities looking a little dated, it doesn't detract from the overall experience.

Ramayana Resort & Suites – Our First Bali Anniversary Stay ⭐⭐⭐⭐ This was our first trip to Bali, and we chose Ramayana Resort & Suites in Kuta to celebrate our wedding anniversary. We stayed for 6 days and 5 nights, from 24–29 August, in a Grand Deluxe Room (Room 745). The resort has a pleasant and relaxing environment, and the location is excellent. Everything we needed was within walking distance, including Kuta Art Market, restaurants, eateries and convenience stores. This made it very convenient, especially for our first visit to Bali. The buffet breakfast was one of the highlights of our stay. There was a really good spread with plenty of choices, and we enjoyed the breakfast throughout our stay. Although Ramayana Resort & Suites is a 5-star resort, we felt that some aspects of the room could be improved. The bathroom was not as clean as we would expect from a 5-star property. It was still acceptable and usable, but the cleanliness could definitely be improved to meet the standard we expected from a 5-star resort. There was also only one suitable plug point for charging mobile phones. Although there were USB ports available, they were not USB Type-C, which made charging modern devices a little inconvenient. The biggest issue was the very low water pressure in the shower. We informed the front desk about it, but unfortunately, it appeared that no action was taken, and the water pressure remained extremely low throughout our stay. Apart from these issues, the rest of the room was fine and comfortable. Unfortunately, on our second day in Bali, we had a frightening experience while walking to dinner. In front of Yan’s House in Kuta, two men approached us from behind and tried to pull the chain from my husband’s neck. My husband managed to push one of them, causing the chain and pendant to fall. Thankfully, the thieves did not manage to take the jewellery, and most importantly, neither of us was injured. We immediately informed the resort about what had happened and asked whether they could assist by checking the CCTV from the neighbouring hotel, Yan’s House, as the incident happened right in front of it. Unfortunately, we were told that they could not do so and were advised not to wear gold jewellery while walking around. We understand that the resort cannot be held responsible for an incident that happened outside the property. However, as guests, we would have appreciated a little more assistance or guidance following such a frightening experience. Despite the unfortunate incident, we had a pleasant stay at Ramayana Resort & Suites, particularly because of its excellent location, good breakfast and pleasant environment. That said, for a 5-star resort, we feel there are areas that could be improved, particularly bathroom cleanliness, shower water pressure, charging facilities and guest support following safety incidents. For anyone staying in Kuta, especially first-time visitors to Bali, please be extra careful with your belongings and jewellery. Avoid displaying valuable jewellery, keep your mobile phone secure, and remain alert when walking around busy tourist areas. We were fortunate that neither of us was hurt and that our jewellery was recovered. This was our first Bali trip and our wedding anniversary, so while we had many enjoyable moments, the robbery attempt was certainly a frightening experience that we will never forget. A resort with a great location, excellent breakfast and a pleasant environment, but with some room for improvement to fully match the expectations of a 5-star property.

The room was fantastic, with brand-new appliances. Service via WhatsApp was almost instantaneous. It's a quiet oasis amidst the hustle and bustle, so nights are peaceful. Right downstairs is a shopping center, so you have everything you need for daily life and entertainment even if you don't step out. If I had to pick a downside, one would be the air conditioning outdoor unit noise in the rooms near the door, which might not suit light sleepers (though it was fine for kids). The other is that breakfast is served at Yello Hotel, a sister property. While the service was good, the breakfast itself was quite simple with limited options. After 7 days, I honestly lost my appetite, perhaps also because I'm not used to the heavily spiced Indonesian food.

First off, I'm an IHG Holiday Inn member and I'm very fortunate to have *platinum trip* status. Secondly, I visited the Holiday Inn with my child, who is under 12. There's no doubt how fantastic the Holiday Inn Nusa Dua is—from its location and child-friendly policies to its incredibly welcoming atmosphere. Third, the breakfast menu is exceptional and comprehensive, with top-notch service. I've stayed at other premium hotels in Nusa Dua, and their service quality wasn't necessarily better than what I experienced here. Finally, hotels in Bali generally offer world-class quality, with service far superior to other countries in Asia. And the staff quality at this Holiday Inn is even BETTER; from the reception team, restaurant team, housekeeping team, and facilities team (for bike rentals, towels, fitness center, game station), to the security team—everyone performs exceptionally well. If only these staff members could be sent to Japan, China, Korea, Malaysia, Thailand, Vietnam, and Singapore to take on leadership roles, Holiday Inn could surely elevate service levels across ALL of ASIA and ultimately boost business profits. The bike rental was good, I was granted a late check-out until 1 PM, and the luggage storage was very safe and convenient. As a local tourist, I had no issues at all when ordering food or taxis online. Everything was very well supported, even for local tourists. Thank you, Holiday Inn!

Good hotels, but needed refurbishment soon. One of the room assigned to our group was not very good condition anymore, slidding door with broken lock and hard to open/close, phone line was not connected well, furniture was worn out and feels outdated with all interior. We had booked 2 rooms and requested on king size bed in both rooms but they were located very far from each other. They should have at least given us the option to take the room or preferred closer to each other with different bed type. They told us that we were upgraded to the room with pool access, but we feel like being downgraded with out of service room. The highlight of our stay was the breakfast service. It has a great varieties, freshly prepared dishes, pleasant and relaxing ambiance, and fresh local fruit was incredible. We love the pool too, good design and very well maintain, so many choices of pool for different age group and activities, great crowds at the pool bar area, and good number of sun lounges. The stay is still memorable to our family. Recommended

Hotel service: Basically, it‘s very considerate. The reception staff will greet you during the dining process, but suddenly he will enter your room while cleaning the room. I don’t know it because I was in the pool and just forgot to hang a do not disturb sign in the entrance door. Also the staff will regularly calling you, for example, knowing that you are going to check out the next day, he will ask you what arrangements you have on the next day. Also, knew that you booked the spa and they would call you again. But there is a mistake that half of my swimming pool was not filled with water the next day. I didn‘t know how to solve it, so I asked the staff to find someone to deal with it. Then I called a total of three times and saw a worker observing my pool and I was very surprised. Unexpectedly, they didn’t send the staff, that is, the waiter at the front desk, to explain to me that I had made three calls, and my three calls were within half an hour to nine words in total. It was not better than a reasonable time for them to deal with things, although there was no water in the room I rented. It‘s a serious problem. I’m surprised that they don‘t send waiters. It’s because I communicated with that worker. The worker didn‘t know English. He wanted to use a telephone translator to communicate with me. I was just asking him a very simple question, that is, when can I fill up the pool of water? He didn’t seem to understand. I think that since a guest has called three times, he should actually send a staff member. In the end, I saw that the water in the pool was slowly pouring back, but if it was really to the extent of Infinity Pool, I remember that it was after sunset. This is a beautiful thing. Facilities: What surprised me about the facilities is that it has a 24-hour fitness room and a treasure drink. In addition, it has a beach chair with sun umbrellas and a view of the sea by the pool. I appreciate it very much. As for the Spa, I think the price is too expensive. It‘s 10 times different from the price of going out on the street. Food: In terms of food, I really appreciate the different styles of breakfast. Although it is a buffet, every detail will change. One of the selling point of his breakfast that I like is that the color is very colorful. It is really first-class. The nutritional value of the food is very high. It is definitely not an ordinary buffet. There are some cereals, such as oats, dairy, soy milk, and some vegetarians’ favorite sweet potatoes, red bean buns, etc. As for the seaside restaurant, I also tried their pizza and buried beef fillet. The level is qualified. As for the food in the restaurant, I think it‘s full enough. There are also snacks on the first plate, which makes me very surprised. Surprised 酒店服務：基本上非常之貼身無論喺用餐嘅過程喺出入reception職員都會問候你，不過有啲突然係佢會喺清潔房間嘅時候行入你間房而我係唔知道嘅因為我喺出邊泳池只係我忘記掛一個請勿打擾的牌，然後職員會定期打電話給你例如係知道你第二日要退房會問你聽日有啲乜嘢安排？即係交通上嗰啲同埋知道你book咗Spa佢又會打電話嚟提你，但係有樣美中不足就係第二日我個泳池啲水冇咗一半，我唔知點解我就叫職員搵人處理，然後我仲打咗總共三次電話先見到有工人喺度觀察我嘅水池而我好驚訝，佢哋竟然冇派到職員即係前台嘅服務生過嚟同我解釋仲要我係打咗三次電話而我嗰三次電話係總共係喺半個鐘頭至九個字之內打嘅自問都唔係比一個好唔合理嘅時間佢哋處理件事，雖然冇池水呢件事喺我租呢一間房間裏便其實都算係一個幾嚴重嘅問題我話驚訝點解佢哋唔派服務生過嚟？係因為我同嗰個工人溝通嗰個工人原來係唔識英文佢要用電話嘅翻譯器去同我溝通我只不過係問佢好簡單嘅問題就係幾時先可以斟返滿啲池水佢都似乎聽唔明我認為既然個客人已經打咗前後三次電話嚟佢其實應該要派個職員過嚟了解一下件事最後我見到啲池水係慢慢斟滿返，但係要真係針到Infinity Pool嘅程度我記得係日落之後嘅事啦呢件算係美中不足嘅一件事。 設施：設施方面令我驚訝就係佢有廿四小時嘅健身室同埋裏面有寶礦力飲另外就係佢有有太陽傘嘅沙灘椅喺池邊仲可以望住過海呢樣嘢我係非常之欣賞至於Spa我就覺得價錢太過貴啦，根本係同出去大街嘅價錢相差10倍 食物：食物方面我非常欣賞佢早餐會轉唔同嘅款式雖然都係自助餐但係佢每個細節都會有變化而佢嘅早餐有個我好鍾意嘅賣點就係個顏色係非常之色彩繽紛用嚟影相打卡真係一流同埋啲食物個營養價值好高，絕對唔係一般嘅自助餐佢係有一啲穀物啦燕麥啦奶類亦都有豆奶啦，亦都有啲素食人士鍾意嘅番薯呀紅豆包啊等等至於海邊餐廳我亦試咗佢哋嘅pizza同埋牛柳水準係合格的至於餐廳嘅食物我認為係夠飽肚的亦都有附送頭盤小食一點令我非常驚訝

A wonderful hotel close to the river and jungle, very quiet and with beautiful nature. The hotel stuff is exceptional friendly and helpful. The food is very delicious and the restaurant stuff very nice, helpful fullfilling your requests. We felt extremely welcome there. We highly recommend this hotel to anyone 🤗Thank you so much for having us. Mr. Dominik and Ms. Joanna

Amazing hotel with a luxurious look and feel. Food options were excellent and location is convenient to Ubud Centre. We (especially our 3 year old daughter) loved the Permaculture area where she could feed the farm animals and visit the garden. The warm and friendly staff also made our stay very memorable. Thank you Kappa Senses, we are counting our days to be back at your resort.