Hilton Garden Inn Hotels in Xi'an

My family thoroughly enjoyed our stay at Hilton Garden Inn Xian Bell Tower. There was a slight delay in checking our room on the first day as there were quite a number of quests checking in simultaneously. The front desk staff was apologetic but polite and did their best to arrange the logistics in an efficient and orderly manner. We had some complementary drinks and cookies while waiting for the room to be ready. The highlights of our stays were definitely the breakfasts which had a variety of Western and Chinese cuisine. The kitchen staff are extremely friendly (Special mentions to Lucky and a couple of her colleagues - sorry for not remembering their name) who went the extra mile to serve us freshly cooked delicacies everyday. They even gave my daughter local souvenirs as a welcome gesture. The hotel location is centrally convenient and walking distance to the famous Bell and Drum Towers which were surrounded by cafes and restaurants. Amenities are great from gyms and laundry rooms to the automatic toilet with heater function which is most welcome in winter time! Room cleanliness is well maintained by housekeeping who is prompt and accommodative with additional requests, e.g. extra mineral waters and cloth hangers. The only minus side is the room wifi which has limited connectivity intermittently on our mobile phones. Oddly this is the same issue we faced when we stayed at a different hotel in Xian. All in all, a pleasant stay in a Hilton standard hotel. Highly recommended for tourists visiting this ancient and beautiful city.

The hotel is clean and tidy, the room layout is perfect, elegant and romantic. Xiao Yan at the front desk is thoughtful and attentive. If you have any questions, she can reply immediately, which makes people feel very comfortable. It is quite good for business trips. It is probably the designated hotel for business trips of several large companies in the surrounding area. The service is also excellent, the facilities are sufficient, and there is a small refrigerator in the room, which is very convenient.