Wyndham Hotels in Xi'an

We arrived at the hotel around 10 PM and were warmly welcomed by a gentleman in a light blue jacket (apologies, we didn’t catch his name; he was slightly on the plump side). His friendly demeanor immediately made us feel at home. During check-in, we were attended to by Sam at the reception. Noticing that we had three kids with us, he thoughtfully offered some delicious snack crackers to keep us busy while waiting. The snacks were so tasty! As a family, we preferred our rooms to be close to each other. Unfortunately, the rooms we had reserved were at opposite corners of the building. Sam went the extra mile and consulted the Manager, Ms. Candy, for a solution. While we were ready to downgrade one of the family rooms to a standard room, Ms. Candy instead graciously upgraded one of the family rooms to a suite to accommodate our request. This gesture was deeply appreciated! The breakfast at the hotel was fabulous, offering a wide range of options, including Chinese and Western dishes, along with kid-friendly snacks. We had the pleasure of meeting Ms. Candy again in the lobby, where she provided excellent sightseeing advice. She recommended a visit to Mount Hua and even arranged for the hotel driver to take us there. The trip turned out to be absolutely fantastic, and we were in awe of the stunning mountain scenery. I highly recommend this hotel to travelers visiting Xi'an. Its location is superb—right next to Datang Everbright City, with plenty of restaurants and shopping malls within walking distance.

The double room I booked has a good overall environment and a convenient location. The housekeeper Janet provided very good service, which made people feel warm. She informed us of some precautions in advance and proactively asked if we needed to delay check-out, including helping us with refunds and parking fees. She was very patient and was able to solve the problem. She also sent a New Year's greeting text message, asked about accommodation needs, and provided midnight snacks, which made me feel cared for at all times. The service attitude made me feel very satisfied. Overall, it was a very smooth trip

這次入住麥客達温德姆酒店（永寧門店），徹底刷新了我對住宿的認知，從停車開始，踏入酒店前廳的瞬間，就被滿滿的細節與誠意包圍。 🏨 環境氛圍：氛圍感直接拉滿 酒店整體設計現代極簡，公共區域的燈光、往進走的咖啡休閑區，讓人一進門就卸下了旅途的疲憊。 客房內佈置温馨，床品柔軟親膚，還貼心地準備了入住水果🍉細節控狂喜！ 🍽️ 餐飲體驗：酒店過於舒適，早上呼呼大睡，沒能起來吃早餐，但是聽前台的小姐姐説，早餐還是很不錯的。 🛎️ 服務質量：賓至如歸的貼心 從停車🅿️，到前台辦理入住，再到離店，工作人員始終熱情禮貌，有求必應。主動幫忙提行李、有問必答，服務體驗滿分！ 📍 地理位置：出行超方便 酒店位於碑林區友誼西路153號-A。 周邊交通十分便利，距離地鐵站，公交站，都很方便。打車到景區也很快。附近還有不少美食小店和便利店，生活氣息濃厚。 總的來説，無論是環境、服務還是都很出色，非常適合商務出行，情侶約會，家庭出遊，性價比超高！下次來還會選擇這裏，強烈推薦給大家～💖