Hotels in Zhuhai

"As usual the staff especially the concierge was great. Had many courier packages and the concierge here are the best. The cleaners and frontdesk was all good. Last time i stay at end room and i made request that i do not want it and of course they meet my requirement. The only disappointment is the gym there used to 5 treadmills but then 4 and now there is another 2 broken which doesn’t seem to getting fix at all and the elliptical has been broken for over 2 months and see that there are many guests in the morning using it, so for sure not enough equipment, this is one of a drawback. Please no towels for guests to used. Am are exercise person so this is really a disappointment and not to high standards of a hotel at all."

"The hotel is relatively new. On Saturdays, check-in can get quite busy, so it's a good idea to bring your original ID card, as the self-check-in kiosks can help speed things up. We were given a complimentary room upgrade, which was fantastic! For breakfast, I suggest heading down around 8 AM to avoid the peak crowds; the spread is extensive and delicious. The pool on the 28th floor offers incredible views. I'd recommend booking a 'Planet Room' or a higher category, as these come with free pool access. For more budget-friendly room types, there's a charge (88 for adults, 48 for children), but it does allow for multiple entries."

"The hotel is very clean and comfortable, truly oppose the boarder gateway and railway station with a connecting underground shopping mall and many good eateries. Free washing facility and detergents were provided. I was greeted by two very nice, courteous and helpful staff from Mr Ye and Ms Panda Chen. Mr Ye was very friendly to give tips and advice on where to go in Zhu Hai whereas Ms Panda was very attentive to my stay in the hotel. Kudos to both of them, they truly have made my stay a memorable one. Eventually, I extended for one more night stay in the hotel."

"Despite some previous concerns I had due to a past hotel incident, after careful consideration, I still chose the Renaissance, and it turned out to be the right decision! I was very satisfied with the service. Thank you! **Praises:** I arrived at the hotel around 12 PM, and the entire Front Office team gave an excellent overall impression. From the moment I entered, most of the staff seemed perceptive, professional, and courteous. I'd like to give a special shout-out to the female staff member who checked me in (the one with long, radiant-looking hair). Her tone was gentle, she returned my documents with both hands, and her communication was impeccably professional and polite, truly meeting 5-star hotel standards. The male staff member with glasses standing next to her was also very good; he seemed to be a new front desk agent and appeared genuinely sincere. The female staff member with glasses nearby also made a good impression, exuding a sophisticated demeanor. This morning, I checked out and was assisted by the same female staff member who helped me yesterday. I could tell she is a person of genuinely high caliber! Yesterday around noon, the door on the 2nd floor leading to the mall was broken. Initially, I thought I couldn't figure out how to open it and even tried swiping my room card. Later, I sought help from the greeter (with a slightly plump build) standing at the entrance of the Shanhai Tower Chinese Restaurant. She initially said it should open... but then proactively walked with us to the door, and indeed, it couldn't be opened! The fact that she accompanied us there was very kind and helpful, especially since it was quite a distance. Many thanks to her again! Yesterday afternoon, I left the hotel around 2 PM, and this morning, I departed around 7 AM. The security guards at the entrance were all very pleasant and proactive in their service, even stepping forward to help close car doors. Thank you to them! **Conclusion:** The Front Office is very well managed, exhibiting a rigorous work ethic. Most staff members are perceptive and professional. The entire team seems cohesive and free of internal politics. **Drawback:** The hotel staff's name tags are extremely small, making it impossible to read their names. :) Overall, I'm very satisfied! Thank you!"

"Very good hotel for Solo, Family and business travelers. Excellent location with great amenities in surrounding area. The staff ( Especially Ken ) are very very helpful and friendly. The breakfast selection is very good and plenty of choices. This is also a very clean hotel. 😍😍😍"

"The hotel is sooooo good. Staff is very good, one can speak English. He recommends the famous place and restaurant in Zhuhai. Room so comfortable. Breakfast yummy, dumplings is the best."

"The hotel's public areas are spacious and brightly lit, with decor that is exquisitely elegant yet retains a playful, childlike charm. As you stroll through, from the elevator lobbies to the stair landings, adorable penguin-themed elements are dotted everywhere, like lively musical notes, enhancing the themed ambiance and making it more vibrant and immersive. The rooms are cozily designed, all featuring penguin-themed elements, which the children absolutely loved. They are clean, tidy, spacious, bright, and offer expansive views. The hotel boasts an excellent location with incredibly convenient access. Guests have exclusive access to a direct passage to Ocean Kingdom, making it a mere 3-minute walk to the park's entrance, which is incredibly convenient. The hotel offers a full range of facilities, including dedicated children's play areas like a delightful kids' play castle, mini-trains, and fish feeding, while a well-equipped fitness center caters to adult needs. Ocean Kingdom is just a few minutes' walk away, and for Spaceship Land, a free shuttle bus provides direct service. This excellent transport connectivity is extremely convenient and saves a lot of time. Dining options are abundant and varied, including a buffet, a Cantonese restaurant, and a uniquely themed Chinese restaurant offering fireworks views! Check-out is also very convenient, with an express check-out option where you simply drop your room card into a designated slot. From check-in to check-out, the entire process is incredibly smooth and efficient."

"Clean nice decor room with very good front desk services. Love that they have free coffee in the lobby. Will be back again"

"Good front desk service, quick check in and facilitated our request for late check out. Our hotel room was nicely decorated, not exactly very spacious but good enough for 2 adults and 2 kids. The carpet could have been more frequently shampooed though. No bathtub and there's not a door separating the bathroom. They provided two types of pillow which was good, the bed was on the soft side. The noise insulation could definitely improve. The two indoor playrooms were huge. Facilities reasonably well maintained and the kids had a lot of fun. But it could get really packed despite the size of the playrooms. Despite the size of the breakfast hall, it was absolutely packed and its hard to find a table after 9am. Walking distance to a huge shopping complex."

"My room is a duplex. Kid likes the room. There is a minimart and noodle store near the carpark entrance which takes about 5 mins to walk. Hotel is located quite far away from everything if you like serenity and there to enjoy the room it will be a good place."