Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Outstanding
5290 reviews
9.5/10
1 night
From £117
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Travelers Reviews of Macau Hotels
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9.5/10
Outstanding
HhitomeThe shuttle from the Border Gate is really convenient. The hotel is excellent in every way, especially the service. The staff in the lobby, at the front desk, and by the pool are all incredibly warm and polite. They provide proactive service rather than waiting to be asked, which is absolutely fantastic! 👍 I'll definitely choose to stay here again when I visit Macau.
AAnonymous UserThe H2 near Hengqin Port offers direct shuttle service to Grand Lisboa Palace. It's pretty good value for money. They even provided complimentary Wynn SkyCab tickets, and housekeeping helped fold our clothes. Getting back to Hengqin from the hotel was also convenient, with shuttle buses readily available. However, the windows don't open, which makes the room feel stuffy. My biggest issue was finding someone's name and date written on the duvet... that really put me off. I had thought the hotel was quite decent the day before.
GGuest UserExcellent service provided by the hotel, we were assigned by the hotel on the 27/F, looking at the view of Parisians directly. The view is amazing.
Besides, the hotel has cross-over with Disney with many nice decorations of Disney characters.
We have also booked the studio city water park, the facility is all new and the staff are so helpful.
Overall speaking, we enjoyed the trip and the experience in the hotel so much.
PPulishendinachuangwuerThis hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.
GGuest UserFor our anniversary this time, the staff arranged a room with a view of the Eiffel Tower. It was really beautiful at night. The facilities only got a 4-star rating because there weren't many breakfast options at The Parisian Food Court, so I ended up eating Laksa. But for a noodle soup, the rice vermicelli was cold, not hot! 🤦🏻♂️ However, the staff's service was truly excellent. The front desk colleagues answered all our questions very patiently. In the evening, my wife unexpectedly started her period, and I was surprised the hotel provided sanitary pads, which were delivered very quickly by a colleague. That's truly commendable! 👍 Looking forward to visiting again! 👍
SShixiazhiya⭐⭐⭐⭐ The location is unbeatable, but the breakfast seriously needs improvement.
Staying at the Victoria Hotel Macau this time, the location really couldn't be better. It's right in the city center, making it super convenient to get to the Ruins of St. Paul's and all the major casinos. There's a bus stop right downstairs, so getting around is hassle-free. The room is typically 'Macanese' – not huge, but spotlessly clean and tidy. The bedding is comfortable, and the soundproofing is decent, making it perfectly adequate for a layover.
However, I really have to complain about the breakfast; the experience was quite poor. The restaurant seating was very cramped, and when it got busy, it felt chaotic. The food selection was very limited, and the hot dishes basically never changed. The taste was also quite ordinary, even a bit perfunctory, definitely inferior to hotels in the same price range.
Overall, the stay itself was comfortable, but definitely don't have high expectations for breakfast. If your booking doesn't include breakfast, I recommend heading to a nearby tea restaurant instead; the food there will be much better! 🥲
GGuest UserKnowing this hotel was a bit far from the main attractions, we planned to spend most of our time relaxing at the hotel. We initially wanted to go for a swim right after checking in, but at 3 PM check-in, we were informed that it would take another two hours to clean the room. The front desk gave us our room cards and an extended 1-hour late check-out. During this time, we explored the hotel's mall; there's a Yata supermarket on the second floor that helped us pass the time.
The pool area includes an indoor pool, an outdoor pool, and a jacuzzi, which I thought was great.
We had dinner at one of the hotel's restaurants. The food quality was decent, but the service was poor. Dishes were served very slowly; one guest waited an hour for their food, and the staff didn't apologize or actively follow up.
The room was spacious and, apart from some stains in the shower area, was very clean overall. Our room offered a garden view. The mini-bar drinks in the room were complimentary. Breakfast at 'The Buffet' offered a wide variety of choices, and the food quality was above average.
Overall, I was very satisfied.
MMuxi456A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018.
The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor.
Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb.
I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.
LLet us slow down the pace of lifeAll the hotel staff were friendly and polite. I had some questions during check-in, and the staff proactively offered assistance and suggestions. The pool view was nice, but unfortunately, it was temporarily closed due to a thunderstorm. The gym facilities were excellent, and I enjoyed a good hour-long workout. It's an 8-minute walk from the hotel to the Jockey Club light rail station. If you head towards the old district from the light rail station, there are several small shops with great value for money to choose from. If you want to go to Rua do Cunha, you can take the hotel shuttle bus or just two light rail stops.
王王水木The transportation isn't very convenient. Even with the shuttle bus, you still need to transfer, and the frequency is quite low. Before arriving, I emailed them to let them know it was our wedding anniversary. The hotel offered a complimentary cake and gave me three options to choose from. After I made my selection, they ended up sending the one I least wanted, but since it was free, I didn't mind. The hotel has a resort-like atmosphere, which is very relaxing, and the restaurant prices are reasonable. Overall, it was a pleasant experience.
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