Hotels With Parking in Macau, China

At check-in, we were told to leave our luggage at the front desk and pick up our room keys at 15:00, and that our bags would be sent directly to the room beforehand. However, when we returned to the front desk at 16:10, we were told the room wasn't ready yet, and we had to wait until almost 17:00 to get our keys. We were told check-out could be extended to 13:00, but at 12:00, housekeeping banged loudly on the door, saying the system showed we had checked out and they needed to clean the room. When we called the concierge, they apologized and extended the check-out time to 14:00. The hotel is nice, but the service procedures and overall coordination are still a bit chaotic.

First of all, the hotel's service was excellent with very prompt responses, which is a big plus. Secondly, I need to bring up an issue with the bed and pillows—they were extremely uncomfortable. The mattress was exceptionally hard. As for the pillows, of the two provided, one was way too soft and the other way too high. Even after requesting a latex pillow replacement, it turned out to be super-duper hard! Perhaps because I had just been hiking that day and my whole body was already sore, combined with the uncomfortable bed, I didn't fall asleep until past 2 AM, only to wake up in unbearable discomfort around 3 AM, and barely managed to fall back asleep until past 5 AM. The sleep experience was just awful. No matter how good everything else is, it doesn't matter if you can't get a decent night's sleep.

This was my first time staying at Studio City. I was drawn to the Golden Reel Ferris wheel and the Don Don Donki store downstairs. Location & Transportation: If you're in no rush coming from the ferry terminal or airport, you can take the shuttle bus. It's right next to The Parisian, but walking to The Venetian takes quite a while. Service: In two words: indifferent! The staff had expressionless faces, and their voices were so soft you couldn't even hear what they were saying. Room View: The pleasant surprise was being able to see the Eiffel Tower view at the Parisian opposite. The night view was also quite nice. Room Amenities: To my surprise, there were instant noodles, and they were free! Disposables were okay, except they didn't provide a disposable razor, which both The Londoner and The Parisian offer. The pillows were uncomfortable; after sleeping on them for two nights, I got a stiff neck. The blackout curtains weren't automatic and had to be drawn manually, which was a hassle. The bathroom had a separate wet and dry area, but was that a bathtub or a shower room? The threshold was set so high that if your legs were a bit short, you'd struggle to get out.

Overall, the stay experience was quite pleasant. The hotel boasts a lovely environment with exquisite decor, and the rooms are clean, comfortable, and exude a sense of high quality. The service is particularly commendable; the staff are extremely courteous and attentive, providing thoughtful assistance from luggage handling to elevator guidance. They not only proactively helped with carrying and delivering luggage but also pressed the elevator buttons for us, with service details that felt truly heartwarming. However, the sleeping experience fell a bit short. The room's air conditioning produced noticeable noise while running, and a continuous low-frequency hum could be heard during the night, occasionally punctuated by a sudden ”thud” strange noise. This made it rather difficult to fall asleep, and the exact source of the sounds remained unclear. All in all, the environment and service at Andaz Macau are commendable, especially the impressive service awareness of the staff. If the nighttime noise issue could be further improved, the stay would be even more perfect.

The hotel has a great location with nice views, and the staff are friendly and professional. Check-in is available after 2:00 PM. It is super close if you take the Galaxy resort shuttle bus and get off at the Diamond Lobby. Housekeeping is prompt, and the air conditioning works very effectively.

Overall, it's okay. The room is spacious with no weird smells, and the bed is large, comfortable, and clean. The TV now supports AirPlay, but the connection is quite unstable, so I'd recommend bringing your own HDMI cable. A charging cable is provided, but all the USB ports have been replaced with standard 3-pin UK plugs. The shower water pressure is still a bit lacking; in particular, the water temperature and pressure of the handheld showerhead are linked, meaning if you want cooler water, the flow becomes very weak. There was occasionally a smell of cigarette smoke in the hallway. Service is pretty decent. The check-in queue moved fairly quickly, and the explanations were clear, though a 1,000 deposit is required, which is refunded on checkout day. They've added a mini-program for ordering in-room dining, which has a good variety of options, and you can also request room amenities through it, which is quite convenient. The gym has a limited variety of equipment—no core-specific machines and no InBody analyzer, just a Xiaomi smart home scale. However, they do provide foam rollers and yoga blocks. As for the view, they are currently replanting the grass at the racecourse, so hopefully it will look nicer later on.

I specifically chose to travel during the off-peak period on October 6th, but there was still a queue at check-in. With over 20 staff members handling check-ins, it was clear the hotel had an extremely high occupancy rate. The hotel features a magnificent European royal style, exuding luxury and elegance. The gym is huge, easily accommodating dozens of people working out at the same time. I especially loved the swimming pool in the morning—it wasn't crowded, the water was very clean, and the staff were attentive. As soon as guests arrived to swim, they immediately prepared two large towels and a glass of lemonade, bringing them right to the lounge chairs. The brunch buffet is 398 AUD per person, but you can get a 10% discount by signing up for Sands Rewards. The quality of the buffet is top-notch, and I highly recommend it.

When checking in, I specifically asked the front desk staff for a quiet room. Even though it was on a lower floor, they thoughtfully arranged a room not facing the road, and indeed, there was no street noise. However, I could still hear the sound of people opening doors next door and water running, which suggests the walls might be a bit thin. Breakfast is included with the stay now. While the selection isn't huge, with mostly standard breakfast items, it's definitely filling. The pork chop with fruit juice was particularly flavorful.

The hotel itself strikes you with its luxury right from the moment you walk through the doors. Everything is so stunning that you feel like you're walking through a museum, taking pictures of every corner. The room is very spacious, and the bed is divine—I slept like I was on a cloud. Every little detail in the room has been thought out; it has everything you could possibly wish for, including your own clothes steamer, which is an absolute lifesaver for girls. The staff are incredibly attentive and caring, always ready to help with anything. Definitely get the breakfast included, it's superb—you won't regret it. The hotel features a gym, as well as both indoor and outdoor pools. The pool's shower area includes a sauna, hammam, and hydrotherapy, and towels are provided on-site. You can walk to the Parisian, Londoner, and Venetian hotels in about 15 minutes, taking a ride on the cable car along the way. We didn't use taxis or any other transport because the hotel runs free shuttle buses in all directions; there are also buses that pick up guests from the Zhuhai border, the airport, and the Macau ports. The hotel has a large supermarket where you can buy all your essentials, plus a bunch of boutiques.

This time, I brought my mother to City of Dreams - Morpheus Macau for her birthday, and we had a truly unforgettable experience. Many thanks to the thoughtful front desk team, who prepared a birthday cake, flowers, fruits, and snacks in the room beforehand. This pleasant surprise deeply touched us. The 37th-floor room they arranged offered a superb view. The room's design featured soft lines, gentle lighting, and comfortable bedding. The hotel's calming essential oils and spray were also a thoughtful touch. In the evening, we could see drone performances outside the window, which was a fantastic experience. Both the hotel's architecture and interior design are avant-garde and modern, offering a visually stunning experience. It's conveniently located next to The House of Dancing Water, making it very easy to catch a show. From design to service, City of Dreams - Morpheus Macau truly sets a benchmark for modern hotels. We had a wonderful birthday trip and highly recommend it.