The hotel staff across all departments were incredibly warm and proactive. They met all the requests I made when booking the hotel. The room was clean, quiet, and had a sea view. The hotel also has a pool, and there's a Cafe de Coral restaurant on the ground floor. It's a 30-minute walk to the Ruins of St. Paul's and just over 10 minutes to the Grand Lisboa, which is very convenient. I'll definitely choose to stay here again on my next visit to Macau.
Stayed at this hotel 12 years ago, and decided to revisit. I'm impressed by how well the rooms have been renovated and maintained; it's still a great choice. The location is also very convenient, just a short walk to Rua da Cunha. Plus, there's a Haidilao hotpot on the first floor, and the third floor has a good selection of brands, including Pop Mart, which even carries items that are sold out in mainland China.
Stayed at the Riviera Hotel in Macau and overall really enjoyed it.
The location is great if you want to explore the old part of the city. One of the best things was the view from the room — absolutely amazing, прямо looking at the Macau Tower. Definitely a “wow” view, especially at night.
Breakfasts were good and had enough variety. The hotel is also about a 15-minute walk from the metro/light rail station, and they provide a free shuttle to Border Gate, which was very convenient.
A few downsides though:
The nearest grocery/convenience store is about a 10–15 minute walk away, which can be annoying when you just need something quickly. Taxis around the hotel were also not always easy to find. And not all staff members speak English well, so sometimes communication was a bit difficult.
Still, for the location, views, and overall atmosphere, it was a very good stay.
Facilities: The facilities are excellent, with a bathtub and a small fridge. Soaking in the tub after walking 20,000 steps a day was incredibly relaxing, and you could even watch TV (though the TV programs seemed to repeat; I watched the same news two days in a row). It was a sea-view room, directly facing the Macau Tower, perfect for photos.
There's also an infinity pool on the 2nd floor, open at 8 AM. It's great for swimming, taking pictures, and checking in. Just remember to bring your room key card for registration. There are changing rooms and showers, and they provide slippers. The lighting in the morning is fantastic for photos.
Environment: The hotel is located inside a mall. There's a slope to get in, but you can avoid it by taking another route: from MGM, there's an underpass that leads directly to the hotel lobby (L floor). If you enter from the slope side, you'll be on the G floor, and you'll need to go down one escalator to check in. The location is close to MGM and Wynn, so you can easily use MGM's shuttle bus. I never needed to use the hotel's shuttle.
Service: The front desk staff was very thorough and attentive. A MOP 1000 deposit is required. I had seen on Xiaohongshu (a social media platform) that some people had deductions from their deposit, so I asked the front desk what was chargeable. The deposit refund was quite fast; I checked out at 11 AM and had already received it by the time I wrote this review.
The hotel also provides a set of discount coupons. I think they'd be quite a good deal for family trips (or at least for two people), but I was traveling solo so I didn't use them.
Both the G-floor exit (next to Pop Mart, where food deliveries are also picked up) and the L-floor exit have staff guiding guests and helping to call taxis. However, I didn't think it was necessary, haha. I took the elevator directly to B2, followed the signs, and asked for directions to MGM (thanks to Xiaohongshu tips) to catch MGM's shuttle bus to the airport. It cost 0 MOP, and the bus ride was about 20 minutes, with two stops at border crossings – very convenient.
After check-in, a front desk staff member assigned us a room with a rooftop view of the hotel’s low-rise section (not facing swimming pools or the tower). I later asked if I could change to a room with a better view. Terence (another staff member) at the front desk, was very helpful and polite, and he kindly arranged a room facing the Macau Eiffel Tower. I was truly satisfied with his professional service.
This is my first time booking at The Parisian Macao, and thanks to Terence’s assistance, I have a wonderful memory of this journey.
Overall, the Grand Lisboa Palace Macau offers a great experience. The rooms are spacious and brand new, with elegant New Chinese-style decor. The garden is also a beautiful spot for photos. The butler service is attentive and responsive, and the breakfast offers a wide variety of choices. Its location is a bit off the beaten path, so transportation primarily relies on the shuttle bus. Check-in can be a bit slow during peak hours. However, it offers good value for money and is highly recommended for a vacation stay.
The facilities are a bit old, but the location is great. After clearing customs, I just followed the navigation and walked there. The room isn't big, but it has all the amenities, which is really good. To experience Macanese culture, I even went for dim sum early in the morning.
This time, I brought my child to Macau, mainly to enjoy the water activities. After comparing several water parks, I finally chose Studio City Water Park. Here's my overall experience:
4⭐: Quite satisfied.
1⭐: Deducted for the buffet breakfast and the strange noise in the room at night.
Room Type: Celebrity Tower Classic King Room. It was clean and hygienic, but at night, I kept hearing a sound similar to 'cracking glass' while trying to sleep. I'm not sure what caused it.
Breakfast: Average. For someone like me who usually prefers stronger flavors, it was a bit too salty overall. The high chair for my baby was also dirty, with dried noodles left by the previous user still on it.
Pools: The outdoor pool is free, but the indoor one requires a fee (you can ask the hotel staff for details).
Water Park: Divided into outdoor and indoor sections. The outdoor area offers a lazy river and occasional foam, which my child loved and had a great time with. There aren't many attractions for very young children in the indoor section.
Ferris Wheel: Since my hotel booking included tickets for the Ferris wheel, I took my child to experience it. There were very few people, so no waiting in line. The ride lasted 15 minutes. The ticket prices for the 'themed' cabins and standard cabins are different. Personally, I think the standard cabin is sufficient, as the main point is to enjoy the view (if money is no object, feel free to choose the themed one).
Other: The hotel also has occasional performances and a wide variety of dining options. If you have time, it's worth exploring! 😊
This is the most satisfying hotel I've stayed at in Macau. It boasts unparalleled high-altitude views. The room was spacious and newly renovated, making for a very comfortable stay. The ocean view from the window was stunning and expansive. The cleanliness was exceptional, spotless everywhere. The bedding was new and very clean, and the large bathtub made for a very relaxing soak. The shower water pressure was also good. The internet speed was super fast, perfect for working. Both the housekeeping and front desk staff were incredibly warm and friendly, always smiling. Check-in was fast and professional, making me feel right at home. Although this was my first time staying here, the service and beautiful scenery left a deep impression on me. The wonderful experience here was unforgettable and definitely highly recommended.
Excellent, excellent, excellent! The room was even bigger than I expected, very clean and tidy. The bedding was super comfortable, and I slept soundly all night. The soundproofing was also good, so it was very quiet in the evening. The shower pressure in the bathroom was strong, and the hot water came quickly, washing away all my fatigue.
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XXiechengbuzaicidi- The decor is great, with a really comfortable color scheme and style. Both the indoor and outdoor spaces are perfect for photos! My only complaint is that my room was next to a fan, so I didn't sleep all night! I was so exhausted, my face was swollen in the morning! The housekeeping staff was excellent and polite! There was also a front desk agent next to me during check-in who treated every guest with such care – I really commend him, even though I wasn't directly assisted by him! Thumbs up! 👍
- The restaurant was my happy place. Breakfast was fantastic, especially the caviar waffles – absolutely delicious – and the large shrimp, though I only had two to be polite! The manager and waitstaff were incredibly attentive. My dress got dirty, and someone immediately brought me detergent to clean it – so thoughtful. You absolutely must get the breakfast; it's probably the best in Macau!
- You also have to visit the Miao Thai restaurant, it's Michelin-recommended! Don't miss happy hour, the drinks are amazing! The decor is very classic and elegant! Dinner is super trendy, and PS, don't forget to enjoy the dessert trolley! So happy! Get it all!
The hotel is huge, I kept getting lost!
SShiny 831I chose to stay here specifically for the full L'Occitane amenities. The deluxe twin room was incredibly spacious, almost like a small apartment. It's a shame that for two people, we only received one complimentary set of amenities. The room decor had warm tones, making the overall atmosphere very cozy, and the bed was comfortable. One minor flaw I noticed was that the curtains felt a bit coarse and dated. After experiencing the incredibly thoughtful service of five-star hotels, the service here felt noticeably less impressive.
There are some complementary shops downstairs in the hotel, which are good for a quick browse and bite. The lack of entertainment facilities might be the hotel's biggest 'feature.' If you're looking for good value for money, this place is definitely a solid choice. It's right next to Grand Lisboa Palace, and you can easily take a car there. I didn't find it inconvenient at all. The area isn't that big. To get to central areas like The Venetian, a taxi ride would just be slightly more than the starting fare.
Ppeggy7758Our room was on a higher floor, so it was pretty quiet with minimal noise. Overall, the room was clean, though the facilities were a bit dated. The main drawback was the air conditioning at night; it was very loud and constantly rattling. Everything else was generally acceptable.
When calling a taxi from the front desk, there were often issues with the line being busy. If you urgently need a car, it's best to check if someone is getting out of a taxi at the entrance, or head over to the taxi stand at Galaxy, or use their dedicated ride service.
The location isn't right next to Galaxy, but it's still quite close. We were able to walk to Rua da Cunha (Taipa Village) in the evening and back from there without any trouble. The Grand Hyatt Residences are right next door, as is the Inn Hotel Yacht.
GGuest UserAfter check-in, a front desk staff member assigned us a room with a rooftop view of the hotel’s low-rise section (not facing swimming pools or the tower). I later asked if I could change to a room with a better view. Terence (another staff member) at the front desk, was very helpful and polite, and he kindly arranged a room facing the Macau Eiffel Tower. I was truly satisfied with his professional service.
This is my first time booking at The Parisian Macao, and thanks to Terence’s assistance, I have a wonderful memory of this journey.
LLvlailvquThe facilities are a bit old, but the location is great. After clearing customs, I just followed the navigation and walked there. The room isn't big, but it has all the amenities, which is really good. To experience Macanese culture, I even went for dim sum early in the morning.
GGuest UserOverall, the Grand Lisboa Palace Macau offers a great experience. The rooms are spacious and brand new, with elegant New Chinese-style decor. The garden is also a beautiful spot for photos. The butler service is attentive and responsive, and the breakfast offers a wide variety of choices. Its location is a bit off the beaten path, so transportation primarily relies on the shuttle bus. Check-in can be a bit slow during peak hours. However, it offers good value for money and is highly recommended for a vacation stay.
GGuest UserGenuinely the best hotel that I’ve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!
MMaitangdoujiangjiangdexiaogegeWho on earth is praising this hotel? Because my company covers travel expenses, I used to always pay the difference to stay at places like St. Regis or Banyan Tree. This time, I saw this newly opened hotel for just over 600 a night, not much different from The Parisian, so I thought it wouldn't be too bad and decided to stay for two nights as a stopover. The experience was simply… indescribable.
1) I booked a suite, but when I arrived, I found there was no shower, only a bathtub where I had to squat to wash. I can't understand how a hotel could be designed like this. 🙄 I contacted the front desk, and they told me all suites are designed without a shower. If I wanted to change rooms, I'd have to downgrade without a refund for the price difference. That's pretty ridiculous. It's their design flaw, not clearly stated on the booking page, yet the customer is expected to bear the consequences.
2) The Wi-Fi signal was terrible, couldn't connect anywhere, whether on the balcony or by the pool.
3) The outdoor pool, forget about being heated, it was an ice-cold pool. And during my two-day stay, I never saw the water being changed.
4) The location is very remote. Although there's a shuttle, it only goes one way. I ended up taking taxis back and forth, and even taxis were scarce, requiring a long wait.
5) Ordering coffee by the pool incurred a service charge… St. Regis, Conrad, and Galaxy don't charge service fees, do they? There wasn't even a bottle of water by the pool.
This hotel is on my lifetime blacklist.
TTuotuoN+1The environment is fantastic, and the rooms are incredibly spacious! It seems like every room has a sea view, including the black sand beach in the distance. The service attitude is excellent too, with friendly, smiling staff. It's a much better experience than hotels of the same price point in Hong Kong. The transportation is also very convenient. Unfortunately, my trip was a bit rushed this time, so I didn't get to try the outdoor pool. I'll definitely stay here again next time I'm in Macau!
GGuest UserThis was my first stay at Hotel Okura Macau, and my initial impression was how clean and tidy everything was, which made me feel very comfortable and at ease. My second impression was how proactive and enthusiastic the staff were. The Okura also has a clear advantage in its location, making getting around extremely convenient.
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