My second time celebrating my birthday here and this hotel is highly recommended. The room is spacious, clean and well maintained and has a nice view of the Nam Van Lake. The amenities are complete. The facilities are great. The breakfast buffet included is okay though not much of variety. The staffs are nice from the reception area and their customer service is superb especially Nelson, Dennis and the one who assisted us until we reach our room but I forgot to get his name.
My overall stay at this hotel was just mediocre. The hotel itself boasts luxurious decor and exquisite European architectural style, with a unique Grand Canal view that's perfect for photos. Its prime location, right next to a shopping mall and entertainment area, makes getting around and shopping incredibly convenient. The guest rooms are quite spacious, with soft bedding and a full set of toiletries, meeting basic accommodation standards.
However, the hotel's biggest issue is the noise. There's a massive crowd inside the hotel, with corridors and the atrium constantly bustling with people. The mall music and tourist chatter are relentless, and the soundproofing is poor. Even with the door closed, you can still faintly hear the noise from outside, making it hard to get a quiet rest. This is especially true for lower-floor rooms, where the noise impact is even more noticeable.
Due to the high guest traffic, check-in and check-out often involve long queues and low efficiency. The buffet breakfast area is always packed, and finding a seat can be difficult. While there's a good variety of food, it's not replenished quickly enough during peak hours. Room facilities are reasonably well-maintained, though some corner areas aren't cleaned as thoroughly as they could be.
The hotel offers a complete range of amenities, including a pool, mall, and restaurants, making it suitable for travelers who enjoy a lively atmosphere and prioritize entertainment and shopping. However, if you prefer a quiet retreat, this hotel isn't the best fit. All in all, the transportation and facilities are impeccable, but the severe noise problem significantly reduces the living comfort, making it only suitable for short, transitional stays.
All the hotel staff were friendly and polite. I had some questions during check-in, and the staff proactively offered assistance and suggestions. The pool view was nice, but unfortunately, it was temporarily closed due to a thunderstorm. The gym facilities were excellent, and I enjoyed a good hour-long workout. It's an 8-minute walk from the hotel to the Jockey Club light rail station. If you head towards the old district from the light rail station, there are several small shops with great value for money to choose from. If you want to go to Rua do Cunha, you can take the hotel shuttle bus or just two light rail stops.
Facilities: The facilities are decent, though the shower equipment is a bit old.
Hygiene: The hygiene is good, everything is quite clean, and they tidy up every day.
Environment: The environment is nice, the hotel smells pleasant and feels very comfortable. There are also many good restaurants nearby, just a five-minute walk away, including delicious sour and spicy noodles and mango sago.
Service: The service is excellent. They help with luggage and even assist with getting a taxi, which is really great.
For our anniversary this time, the staff arranged a room with a view of the Eiffel Tower. It was really beautiful at night. The facilities only got a 4-star rating because there weren't many breakfast options at The Parisian Food Court, so I ended up eating Laksa. But for a noodle soup, the rice vermicelli was cold, not hot! 🤦🏻♂️ However, the staff's service was truly excellent. The front desk colleagues answered all our questions very patiently. In the evening, my wife unexpectedly started her period, and I was surprised the hotel provided sanitary pads, which were delivered very quickly by a colleague. That's truly commendable! 👍 Looking forward to visiting again! 👍
The hotel's exterior looks a bit dated, but the interior decor, both soft and hard furnishings, is very upscale. It's exceptionally clean, and the doorman proactively opened the door and helped with luggage. The staff were all very warm and attentive. The breakfast selection wasn't extensive, but for someone with simple needs like me, it was more than enough! The afternoon tea had a rich and exquisite variety. The restaurant staff were all incredibly enthusiastic and meticulous, promptly attending to every customer's needs and responding immediately. Overall, it's excellent value for money and highly suitable for bringing older family members. Recommended! 👍🏻👍🏻👍🏻
The hotel's location is quite convenient, with a bus stop right outside. Taxis in Macau aren't always easy to come by, and getting an Uber can take ages, so having a bus stop is a huge plus. There are plenty of restaurants around the hotel, a 7-Eleven, and popular spots like the Ruins of St. Paul's and Senado Square are all within walking distance. If you're feeling too lazy to go out, there's also a Café de Coral on the ground floor for easy meals. The hotel lobby is nicely decorated in a Baroque style, giving a glimpse of Macau's old golden splendor. The room itself is spacious and has a safe. The decor is a bit dated, but it's still perfectly functional. My only real dislike was the bedding. The mattress felt like an old-fashioned spring mattress – you'd sink right in, and the edges would dig into your legs. If two people were sleeping in the double room, one person turning over would definitely disturb the other. Overall, it's great value for money and I'd recommend it.
This hotel still has room for improvement. After my game, I texted him saying he didn't need to reply, but he did anyway, which made me so happy, dear! 😘 What's unreasonable about that? What's wrong with you? I just said I wouldn't contact anyone else, so what more do you want? No! 🙅♀️ There's also...
Knowing this hotel was a bit far from the main attractions, we planned to spend most of our time relaxing at the hotel. We initially wanted to go for a swim right after checking in, but at 3 PM check-in, we were informed that it would take another two hours to clean the room. The front desk gave us our room cards and an extended 1-hour late check-out. During this time, we explored the hotel's mall; there's a Yata supermarket on the second floor that helped us pass the time.
The pool area includes an indoor pool, an outdoor pool, and a jacuzzi, which I thought was great.
We had dinner at one of the hotel's restaurants. The food quality was decent, but the service was poor. Dishes were served very slowly; one guest waited an hour for their food, and the staff didn't apologize or actively follow up.
The room was spacious and, apart from some stains in the shower area, was very clean overall. Our room offered a garden view. The mini-bar drinks in the room were complimentary. Breakfast at 'The Buffet' offered a wide variety of choices, and the food quality was above average.
Overall, I was very satisfied.
The shuttle from the Border Gate is really convenient. The hotel is excellent in every way, especially the service. The staff in the lobby, at the front desk, and by the pool are all incredibly warm and polite. They provide proactive service rather than waiting to be asked, which is absolutely fantastic! 👍 I'll definitely choose to stay here again when I visit Macau.
Outstanding
5290 reviews
9.5/10
Price from
THB 5,232
per night
Check Availability
See All Hotels With Parking in Macau
Travelers Reviews of Macau Hotels
See all
9.5/10
Outstanding
HhitomeThe shuttle from the Border Gate is really convenient. The hotel is excellent in every way, especially the service. The staff in the lobby, at the front desk, and by the pool are all incredibly warm and polite. They provide proactive service rather than waiting to be asked, which is absolutely fantastic! 👍 I'll definitely choose to stay here again when I visit Macau.
AAnonymous UserThe H2 near Hengqin Port offers direct shuttle service to Grand Lisboa Palace. It's pretty good value for money. They even provided complimentary Wynn SkyCab tickets, and housekeeping helped fold our clothes. Getting back to Hengqin from the hotel was also convenient, with shuttle buses readily available. However, the windows don't open, which makes the room feel stuffy. My biggest issue was finding someone's name and date written on the duvet... that really put me off. I had thought the hotel was quite decent the day before.
GGuest UserExcellent service provided by the hotel, we were assigned by the hotel on the 27/F, looking at the view of Parisians directly. The view is amazing.
Besides, the hotel has cross-over with Disney with many nice decorations of Disney characters.
We have also booked the studio city water park, the facility is all new and the staff are so helpful.
Overall speaking, we enjoyed the trip and the experience in the hotel so much.
PPulishendinachuangwuerThis hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.
GGuest UserFor our anniversary this time, the staff arranged a room with a view of the Eiffel Tower. It was really beautiful at night. The facilities only got a 4-star rating because there weren't many breakfast options at The Parisian Food Court, so I ended up eating Laksa. But for a noodle soup, the rice vermicelli was cold, not hot! 🤦🏻♂️ However, the staff's service was truly excellent. The front desk colleagues answered all our questions very patiently. In the evening, my wife unexpectedly started her period, and I was surprised the hotel provided sanitary pads, which were delivered very quickly by a colleague. That's truly commendable! 👍 Looking forward to visiting again! 👍
SShixiazhiya⭐⭐⭐⭐ The location is unbeatable, but the breakfast seriously needs improvement.
Staying at the Victoria Hotel Macau this time, the location really couldn't be better. It's right in the city center, making it super convenient to get to the Ruins of St. Paul's and all the major casinos. There's a bus stop right downstairs, so getting around is hassle-free. The room is typically 'Macanese' – not huge, but spotlessly clean and tidy. The bedding is comfortable, and the soundproofing is decent, making it perfectly adequate for a layover.
However, I really have to complain about the breakfast; the experience was quite poor. The restaurant seating was very cramped, and when it got busy, it felt chaotic. The food selection was very limited, and the hot dishes basically never changed. The taste was also quite ordinary, even a bit perfunctory, definitely inferior to hotels in the same price range.
Overall, the stay itself was comfortable, but definitely don't have high expectations for breakfast. If your booking doesn't include breakfast, I recommend heading to a nearby tea restaurant instead; the food there will be much better! 🥲
GGuest UserKnowing this hotel was a bit far from the main attractions, we planned to spend most of our time relaxing at the hotel. We initially wanted to go for a swim right after checking in, but at 3 PM check-in, we were informed that it would take another two hours to clean the room. The front desk gave us our room cards and an extended 1-hour late check-out. During this time, we explored the hotel's mall; there's a Yata supermarket on the second floor that helped us pass the time.
The pool area includes an indoor pool, an outdoor pool, and a jacuzzi, which I thought was great.
We had dinner at one of the hotel's restaurants. The food quality was decent, but the service was poor. Dishes were served very slowly; one guest waited an hour for their food, and the staff didn't apologize or actively follow up.
The room was spacious and, apart from some stains in the shower area, was very clean overall. Our room offered a garden view. The mini-bar drinks in the room were complimentary. Breakfast at 'The Buffet' offered a wide variety of choices, and the food quality was above average.
Overall, I was very satisfied.
MMuxi456A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018.
The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor.
Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb.
I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.
LLet us slow down the pace of lifeAll the hotel staff were friendly and polite. I had some questions during check-in, and the staff proactively offered assistance and suggestions. The pool view was nice, but unfortunately, it was temporarily closed due to a thunderstorm. The gym facilities were excellent, and I enjoyed a good hour-long workout. It's an 8-minute walk from the hotel to the Jockey Club light rail station. If you head towards the old district from the light rail station, there are several small shops with great value for money to choose from. If you want to go to Rua do Cunha, you can take the hotel shuttle bus or just two light rail stops.
王王水木The transportation isn't very convenient. Even with the shuttle bus, you still need to transfer, and the frequency is quite low. Before arriving, I emailed them to let them know it was our wedding anniversary. The hotel offered a complimentary cake and gave me three options to choose from. After I made my selection, they ended up sending the one I least wanted, but since it was free, I didn't mind. The hotel has a resort-like atmosphere, which is very relaxing, and the restaurant prices are reasonable. Overall, it was a pleasant experience.
What promotions are available for hotels with Parking in Macau?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.