Romantic Hotels in Shaanxi, China

The front desk service was excellent; they proactively added me on WeChat for guest services, which was very convenient for any inquiries. The room's air conditioning was great, contrary to some online reviews. It was very comfortable; perhaps it's because it was an executive room and newer. The lounge was nice; the stir-fried dishes smelled delicious, and they had a good variety of spirits. My only minor complaint is that there weren't enough lemons, and everyone ran out later. They could definitely put out more.

I booked two rooms, one directly facing the hallway entrance and the other next to the equipment room, at opposite ends of the same floor. They claimed this was to keep us on the same floor. Is this how you treat long-time customers? Do you call two twin beds pushed together a 'king room'? And then claim it's an upgraded room type? Why didn't the front desk mention this at check-in? It's not like I'm stingy about a few extra bucks. No one paid any attention when we got in or out of the car, or when entering/exiting the hotel. I know you don't lack guests, but I will definitely not choose Renaissance Hotel again when I come to Xi'an in the future. Regarding the Minibar & Welcome Drinks: The front desk specifically told me they were chargeable. After calling the duty manager, it took multiple confirmations for them to finally admit that my booked room type included them for free.

The hotel's location is excellent, with convenient transportation and attractions nearby. The staff are very enthusiastic, actively helping with luggage from check-in to check-out. They even brought afternoon tea at around 9 PM, and delivered takeout to the room promptly at night. The employees always have a smile on their faces. The room is spacious and comfortable, with excellent facilities. The bed is soft, and the toiletries are of high quality. Overall, it's clean and tidy. The breakfast offers a wide variety, with Roujiamo (meat burger) and Shumai (steamed dumplings) being particularly delicious. Highly recommended! 👍

The room was clean and the bathroom had a great dry/wet separation. The front desk service was warm and the location was excellent, right by the Bell Tower subway station, making travel very convenient. The only downside was the complimentary afternoon tea, which was practically useless. We were always out exploring during afternoon tea time, so we never got to try it, and I imagine most other guests are in the same boat.

This guesthouse is our top choice when traveling with family. The location is absolutely perfect, right at the foot of Mount Hua, making trips to and from the visitor center incredibly convenient and saving us a lot of hassle. All the facilities are brand new, and the rooms are clean and dry, offering a very comfortable stay. What really touched us was the owner's thoughtful service: he drove us to the scenic area early in the morning, and when he realized my phone was out of service and I couldn't scan a QR code, he proactively helped me top it up, which was a huge lifesaver. He's genuinely warm and sincere, always putting guests first. Whether you're driving or hiking, this place is a perfect fit. I've already saved it, and I'll definitely stay here again next time I visit Mount Hua. I truly recommend it to anyone traveling to Huashan!

This stay exceeded my expectations! The room was spacious and bright, and the cleanliness was impeccable, right down to the odor-free bathroom with plenty of stable hot water. Both the front desk and housekeeping staff were incredibly attentive and accommodating, always happy to help with a kind attitude. The surrounding area has convenient options for dining and transportation. I slept really well, and I highly recommend this place!

I had originally booked a homestay, but when I arrived, I found the address was wrong. So, I quickly looked for this hotel. I had booked a twin room, but upon check-in, the front desk staff (a young gentleman) kindly upgraded my room to a deluxe twin room. Since I was traveling with a child, a wider bed was more convenient, which was very thoughtful and much appreciated. The hotel environment is also great, and the room was clean and tidy; it's not huge, but perfectly adequate. They offer luggage storage, and even though the room faced the street, it was very quiet. The transportation is super convenient; a short walk down an alley to the left leads directly to Metro Line 6, and turning right brings you to Zhonglou Community, which is highly recommended by many bloggers and has plenty of food options. It's also very close to the Bell Tower and Drum Tower, so you can easily explore the surroundings with an evening stroll. The location is excellent. I would definitely book here again on my next visit to Xi'an; it was a very pleasant stay.

Staying at this hotel with my little one was a fantastic experience! The front desk staff were incredibly kind and welcoming, and check-in was super efficient. The room was clean with no strange odors, the bedding was soft and comfortable, and the soundproofing was excellent – my child slept soundly without any disturbances. The toiletries were comprehensive, hot water was consistent, and the housekeeping service was thoughtful. It's conveniently located with easy access to dining and transportation, offering great value for money overall. It’s definitely my top choice for family trips, and I'll absolutely choose to stay here again next time I visit with my child!

The hotel upgraded us for free to two parent-child rooms, which were incredibly spacious and the facilities were quite new. I initially booked for one night, but after staying, I immediately extended for two more nights. The service was also exceptional. In the morning, I put my clothes in the washing machine before heading out, and they dried them and returned them to my room. The location is also fantastic, right in the city center, making it convenient to go anywhere. Even though it's in the city center, it's very quiet. I was traveling with my parents, and it was an extremely satisfying experience!

Our overall stay was very pleasant, and I'd like to extend a special thanks to the front desk staff and Auntie Yan, the housekeeper on the 6th floor. With the continuous high temperatures in Xi'an, our room's daily supplies were used up quickly. After I briefly mentioned needing more bath towels to Auntie Yan, she quietly and proactively added two fresh towels to our room every day. When we ran into her before checking out, she greeted us warmly, offered us pre-prepared ice water, and reminded us to keep the air conditioning on. Her attention to detail and genuine sincerity made her service incredibly heartwarming, truly reflecting the warmth of the East House Hotel. However, the hotel's breakfast restaurant experience could use some improvement. The auntie at the noodle station seemed to have a poor sense of hygiene; she used gloves that had handled raw eggs to directly touch the serving bowls. After receiving our bowls, we could clearly see residual raw egg whites. Her service attitude was also cold, even a bit impatient. I hope for a better experience on my next stay.