3-Star Hotels in Alberta, Canada

All staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊

I recently stayed at the Canmore Inn & Suites on Bow Valley Trail. While the property itself has potential and offers a convenient base for exploring the Rockies, my experience was significantly dampened by a factor I wasn't prepared for: a major local hockey tournament. The ”Tournament” Factor I was unaware upon booking that my stay coincided with a Canmore hockey tournament for U11 and U13 divisions. To say these teams ”took over the hotel” would be an understatement. The volume of children was overwhelming. This translated to: The Pool Area: Practically unusable for other guests; it was packed to capacity with kids from morning until night. Common Areas: Hallways and the lobby were very loud and, at times, felt uncontrollable. Lack of Supervision: There was a noticeable lack of adult/parental supervision in the public spaces, leading to a chaotic atmosphere that isn't ideal if you're looking for a relaxing mountain getaway. Staff and Noise Management To the hotel’s credit, the noise did mostly settle down by 10:30 PM. I spoke with the front desk, and they mentioned we could issue formal noise complaints if needed. However, it felt like a losing battle given the sheer volume of groups. The staff are clearly used to this, as these local tournaments bring in consistent bookings for the hotel. While the team was polite, they seemed stretched thin by the high occupancy and the energy of the young athletes. The Room and Amenities Pros: The location is excellent—close to downtown and Highway 1. The rooms are generally spacious, and the mountain views from the upper floors are a highlight. Cons: The property is showing its age. Some fixtures felt dated, and the cleanliness in the high-traffic common areas suffered due to the heavy foot traffic during the tournament. Final Verdict The simpler solution here is a matter of timing. If you aren't in town to participate in or spectate a tournament, check the local sports calendar before booking. If a U11/U13 tournament is on, I would recommend staying elsewhere. If you are here for the hockey, this is clearly the ”hub,” but for the average traveler, the lack of peace and quiet makes it hard to justify the price point during these peak weekends.

Hotel is spacious and clean! Come here with my family and we all were impressed with the comfort of the bed including the cleanliness

I recently stayed at the Holiday Inn Express & Suites Edmonton International Airport, and it was a fantastic experience. From the moment I arrived, the staff was friendly and welcoming, making check-in a breeze. The lobby was bright and modern, creating a positive first impression. My room was spacious and clean, featuring a comfortable king-sized bed that ensured a good night's sleep. The room was well-equipped with amenities, including a microwave, refrigerator, and a large flat-screen TV. I particularly appreciated the free Wi-Fi, which was reliable and fast—perfect for catching up on work and staying connected. One of the highlights of my stay was the complimentary breakfast. The buffet offered a wide variety of options, including scrambled eggs, bacon, fresh fruits, yogurt, and a selection of pastries. There was also a pancake machine, which was a fun touch! The dining area was clean and spacious, allowing me to enjoy my meal in a relaxed environment. The hotel’s location is excellent, especially for travelers using the airport. It’s just a short drive away, and the hotel offers a shuttle service, which is very convenient. I took advantage of this service, and it was prompt and efficient, making my arrival and departure stress-free. Additionally, I had the chance to use the fitness center during my stay. It was well-equipped with modern machines and weights, and it was nice to have that option to maintain my workout routine while traveling. Overall, my stay at the Holiday Inn Express & Suites Edmonton International Airport was highly satisfactory. The combination of friendly service, comfortable accommodations, and convenient amenities made it a great choice for both business and leisure travelers. I would definitely recommend this hotel to anyone looking for a reliable place to stay near the airport. I look forward to staying here again during my next visit to Edmonton!

It takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.

Stayed at the Holiday Inn Calgary Airport (IHG). The location is very convenient for the airport and surrounding routes, and the overall cleanliness of the property was excellent—both the rooms and common areas were well maintained. Amenities are fairly basic, so travellers expecting extensive facilities may find them somewhat limited. Unfortunately, the service was on the poorer end of the spectrum during my stay. One point future guests should be aware of: the booking information on the hotel’s website states that a deposit is required, but it does not clearly specify that this must be provided strictly via credit card. Staff indicated that this policy is standard at hotels worldwide; however, as an experienced traveller, I can confirm that many hotels do in fact accept debit cards for deposits. To avoid any issues at check-in, make sure you bring a credit card with you. Overall: great location and cleanliness, basic amenities, but service and clarity around deposit policies could certainly be improved.

Location: Excellent location, close to shops and restaurants, etc. and easy to get out of town quickly. Cleanliness: Good overall, but hair in the bathroom, especially shower. Service: There is no hospitality service here, only (attempted) automated provision of a room - which is fine if customers are made aware of this when booking. I booked a couple of days before we stayed. The day of, I received 9 different emails. This included changes to room numbers and door codes. There is no option to check in at the desk on arrival. When we arrived the door code provided in the most recent email didn't work. The email said if there is a problem to go to the front desk in the Electric Wolf Cafe. I looked this up on Google (I am from out of town, had data access but not phone calls) and walked around looking for the Electric Wolf Cafe. After no luck, I popped into a place next door called something else to ask and the girl said that the Electric Wolf Cafe is closed but this was in fact the front desk for the hotel... She was surprised that the emails that I received that day mentioned a closed cafe and asked me to screenshot this and send it to her? I just wanted a correct door code for the room, which she provided. . Facilities: I asked about the hot tub, which she said was closed for renovations. When I mentioned that this was not shared when booking the hotel she said we could use the hot tub at a sister hotel. The primary reason for booking this hotel was because it is conveniently located downtown - we weren't going to get into the car to go get into a hot tub at a different hotel. So there wasn't any facilities beyond the room and a soda machine. No lobby. Parking is available and convenient.

Tonquin Inn Review 📍 Location & Ambiance: The hotel is located in the heart of Jasper town, within walking distance to the town center, and surrounded by mountains and forests. Opening the window reveals the magnificent scenery of the Rocky Mountains. The outdoor lawn courtyard is spacious and tidy, perfect for a stroll or relaxing. The lobby lounge area is also great for waiting or unwinding. 🐾 Perfectly Pet-Friendly: This was the most delightful part! The hotel provides a full range of thoughtful services for pets: an exclusive pet bed, food and water bowls, a customized welcome card, and small treats. The room was conveniently located on the first floor, making it easy for my furry friend to go in and out. The fixed pet fee of 25 CAD is very reasonable, with absolutely no hidden extra charges. My pet truly felt the warmth and kindness here. 🛏️ Room & Facilities: The twin room was clean and tidy, with soft and comfortable bedding. Basic bathroom facilities were complete, and water pressure was stable. The room was equipped with a coffee machine and basic amenities. The wooden furniture gave it a cozy cabin feel, and the attention to detail showed how well it's maintained. The bathroom had a dry/wet separation, and the towels were soft and clean, offering a practical yet comfortable style overall. ✨ Overall Impression: The service was warm and efficient, from check-in to pet services, everything was thoughtful. The value for money is outstanding among hotels in Jasper. Whether traveling with family or with a pet, it's a reliable and warm place to stay during a Rocky Mountain trip. I'll definitely choose to stay here again next time.

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

Location is good, not far from the airport and the shuttle is great. There is some tiny noise from the train next to the hotel