Posted on Aug 19, 2024
Guest User
A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
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Price per night from:PLN 622
Posted on Feb 5, 2026|Essential Room
Adventure TravellerWhat a lovely hotel, the crews from their morning breakfast service to the reception, are really excellent and they make you feel welcome and appreciated. They got us a nice little upgrade to our rooms which is a nice gesture. We stayed there for 4 nights and certainly enjoyed our stay. Quite the view from the rooftop bar, and location is truly the gem. Located on the Main Street, good security and walking distance to many places of interest in the City centre of Barcelona. I can’t recommend this hotel enough! 💙
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Price per night from:PLN 1,237
Posted on Apr 1, 2026|Delight Twin Room
Guest UserThe environment here is great, and each room has a small balcony. It's very clean, and there's a gym and a pool. The rooms are spotless, and the front desk service is excellent. If you're looking for a good night's sleep after a day out, this is a great choice.
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Price per night from:PLN 1,012
Posted on Sep 6, 2024|Design Double Room Single Use
Anonymous User
The hotel is beautifully designed, with a swimming pool, blue sky and sea as standard. Many locals come here for vacation! The breakfast is rich in variety, the service staff is also very enthusiastic, the room is spacious and comfortable, I will come here a few more times next time to enjoy a few more days!
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Price per night from:PLN 916
Posted on Aug 18, 2025|Wonderful King Room Non smoking
Erwin Yuan
The W Hotel boasts the best location on Barcelona beach. I recommend booking a high-floor room if possible; the sunrise views in the morning are absolutely stunning. After checking in, I suggest heading straight to the beach. The hotel has its own small private beach area accessible from the basement level, and guests get complimentary use of sun loungers and towels. The outdoor pool on the ground floor is fantastic, with many European and American tourists enjoying the sun. My tip is to have breakfast early, as the number of sun loungers on either side of the pool is limited. On Sunday evenings, the hotel hosts a pool party, which is free for guests with a room card. Non-guests have to queue and pay an entrance fee, and the atmosphere at the pool party is really great.
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Price per night from:PLN 1,539
Posted on Feb 14, 2026
Adventure Traveller
Everything about this hotel is pure 5 stars luxury. We got 2 connecting rooms for a family of 4, and this layout of the rooms are perfect for our stay. Location is on the high end shopping belt of the city. Feels very secure. The concierge and receptionists at the hotel are wonderful at making you feel welcome, super professional. A little nick-pick would be the rooftop bar restaurant, we wish the standard of the food could be better. We had a dinner there on our first day, and we are not blown away by the quality of the food and it took really long for them to serve even though it isn’t quite busy. That was the reason why we didn’t feel comfortable going ahead with the breakfast and the 3-Star Michelin restaurant in the same hotel. 🙏
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Price per night from:PLN 1,568
Posted on Sep 26, 2025
Guest User
I went there for my honeymoon.
Location: It is located right next to Casa Milà, and you can see the city at a glance from the rooftop. We were assigned a room on the first floor, so the view was of the adjacent building and wasn't great, but I think a higher floor would be nice.
Service: They were friendly. Since we checked in early, we planned to just leave our luggage and go sightseeing, but it was great that everything was ready right away.
We couldn't stay in Barcelona for very long, but it was a good hotel.
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Price per night from:PLN 1,651
Posted on Mar 22, 2026
Guest User
From the moment I stepped into the hotel, from the greeter at the door, front desk staff, and lobby manager to the restaurant and bar, and room service, every single staff member greeted me with a smile and offered warm, attentive service. This truly showcased the quality of an established five-star hotel. While the furniture, bathroom facilities, and amenities in the room were indeed a bit dated, which is common in many older European hotels, the professional, warm, and thoughtful service completely made up for these shortcomings. The breakfast, once rated as the best in Europe, certainly lived up to its reputation. The rooftop bar offers a fantastic view of the Sagrada Familia. The hotel's location is superb, right in the middle of Passeig de Gràcia, surrounded by various restaurants, bars, and convenience stores. The room was spacious, and the bedding was comfortable. Facing away from the main street, it was incredibly quiet, and it even had a universal adapter. This is definitely one of the best choices for a trip to Barcelona.
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Price per night from:PLN 1,326
Posted on Jan 14, 2025
Natalia,Estonia
Great hotel staff. Very helpful and friendly employees! Always ready to help: with a taxi, with recommendations, with booking tickets.
Very good breakfasts, they meet and see you off.
The only thing I can say is the air conditioning in the room, I couldn't get used to it and I was cold, the robe saved me 😁😅
Everything else, and especially the location, is great! Very nice Spanish restaurant, which greeted me in a friendly manner even at 22.00😇
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Price per night from:PLN 979
Posted on Jun 2, 2022
Guest UserStayed in the suite on the top floor of the hotel, the room was small, but there were actually two small terraces! One was used to enjoy a hot bath and the other was suitable for sun. The staff was very friendly but did not experience the hotel breakfast.
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Price per night from:PLN 860