3-Star Hotels in Occitanie, France

Outst!.anding experience in Lourdes - relates to very first day - my daughter & self walking towards sanctuary, and really looking forward to so much. I volunteer each year , but my daughter was never there before & at her suggestion we stayed in Ibis. Was v pleased with location for starters and we could go down steps & towards Grotto. However suddenly lady tapped me on shoulder to warn me that my bag open - back pack which I bought for trip. Immediately I knew - I would never leave a back pack open/ Panic set in quickly & I found all my walled, bank cards & mobile phone - so my good sense left me too & I just turned around and back to IBis. Up in my room I did not have a phone , but was too upset & just knew straight to police. With that - knock on door. It was Christophe from reception. He had got a call from a shop - St Joseph's under bridge entering San Michelle gates. My little holder with all my bank cards, details, my mobile, any cash also. So we quickly rushed down there to be handed my wallet & phone. They were such a sweet couple. Cash was taken but thank Our Lady the cards remained. I could not say enough about Christophe & Nathalie. They really cared & I did not need police. So I could only say IBIS staff were wonderful. People is the reason for going back to Lourdes and the bad ones drive everyone away. So I am voting for your staff on that account

Here’s a clearer, more polished version of your review while keeping your honest tone: ⸻ B&B Hotel Toulouse – Review The hotel is in a great location for visiting Cité de l’Espace. We were able to park at the hotel and walk to the attraction, which was very convenient. The staff we encountered were lovely, and the room was very clean. There was also good free Wi-Fi and a wall-mounted TV. However, there were several drawbacks. We arrived at 9pm and found there were no staff on site. Instead, we had to use a digital check-in system to obtain codes for both the building and our room. As there were two of us, the system required separate details and email addresses for each guest before issuing the code, which was frustrating after a long journey. The restaurant next door was closed (it doesn’t open on weekends or public holidays), so we had to walk over a mile to find food, which wasn’t ideal late in the evening. The air conditioning was ineffective, it made a lot of noise but didn’t actually blow any cool air. We ended up opening the windows, but it was a very hot night, so this didn’t help much. The bedding wasn’t 100% cotton, which made it uncomfortable in the heat. Finally, the shower was extremely small and wouldn’t be suitable for a larger person. No carpets in the rooms.

I arrived in the evening after a long train journey. The receptionist whose English was brilliant immediately put me at my ease, giving me all sorts of useful information - including where to get a meal and how to get out from the garden side. My room was across the garden and largely unlit so it was a bit of an adventure getting there the first time. The decor and facilities in the room itself were a little 1960ish., though it did have an iron and ironing board so I was able to neaten myself up before going out. I did feel a little nervous using the shower as the bath was plastic and I’m a large old guy. I found getting in and out slightly tricky. Breakfasts were good though.Montpellier itself was strange - lots of grandiose architecture but not much shade. The old town was slightly disappointing somehow (but then I was only there for a couple of days). Leaving was complicated by another national day of (in)action. When I heard that the tram I needed to get to Montpellier Sud de France station had been held up by the demonstrators in town, reception came to the rescue and ordered me a taxi so I was able to get the train back. So to sum up a quirky hotel with terrific staff.

We stayed at Hôtel Golf Fontcaude for more than a week during winter, and overall, it left a very clear impression of being well maintained and thoughtfully equipped. The first thing that really stood out was how clean everything was. The rooms, common areas—everything felt spotless and well cared for. That sense of cleanliness immediately made the stay more comfortable and reassuring. The hotel is also well equipped, especially with the many rooms featuring a kitchenette. For a longer stay like ours, this made a huge difference. Being able to prepare simple meals and settle into a routine gave the place a practical, almost apartment-like feel. That said, staying there in winter came with one small drawback. The floor was quite cold, and without carpet, it was noticeable—especially in the mornings. It didn’t ruin the experience, but it’s something worth knowing if you’re visiting during the colder months. Overall, Hôtel Golf Fontcaude felt clean, functional, and well suited for longer stays, particularly if you value space and self-catering. A warm pair of slippers in winter would definitely make it even better.

The room wasn't large, but it was fully equipped. The hallway and lobby were a bit basic and dirty, but the room was fairly clean. There was also a small refrigerator. There was a washing machine on the basement floor, but you had to download an app to use it for a fee, and there was only one; it wasn't very clean. Everything else was fine.

Exceptional location about 150m from the sanctuary, surrounded by many locals and restaurants. In front of the hotel you can borrow wheelchairs if there were people with disabilities. Good breakfast international. A friendly and available staff, I will advise you and I will certainly return to you.

The hotel benefits from a prime location, which is definitely its strongest point. However, the overall experience fell short of expectations. The rooms are very basic, furnished with old, minimalist pieces that feel worn and outdated. Basic amenities were lacking—there were no bath towels provided upon arrival, and they were only supplied the following day after I had to request them. Breakfast service was also disappointing. Even an hour after opening, and two until the end of service, there were no fruits or boiled eggs available, despite indications that these items had been offered earlier. The dining area was not well maintained, with dirty tables left uncleared. I Had to clean the table for use. It appeared that only one staff member was responsible for managing reception, restocking breakfast items, and cleaning tables, which significantly impacted the level of service. Overall, while the location is excellent, the hotel would benefit greatly from improvements in cleanliness, staffing, and basic guest amenities.

The location of the hotel is not close to the train station, and it is located in between two subway stations. We took the subway from the train station and then walked to the hotel from the subway station. The room was a good size, with a small fridge, microwave, and kitchenware (pots, pans etc.) to cook a light meal. We requested at quiet room, and got a room at the end of a long hallway. It was quiet. The most interesting thing is that there is this ”reminder” in our room, telling us that we had to empty our own garbage before check-out, and if we don't, we will be billed at the ”current rates” but nobody told us what is the ”current rates”. Also, the same reminder states that if we break anything, or don't wash our own dishes and put them back at the exact spot where we found them, we will be billed at the current rates. We emptied the garbage, took the recycling downstairs, washed and dried all dishes, and put them back at the exact spot where we got them before we checked-out.

We had a good stay at this hotel, despite the lack of a dishwasher in our apartment on the first night. The staff was very helpful and moved us to another apartment for the following nights. However, I do not recommend the breakfast; the price is too high for its poor quality.

🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟 We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage. Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options. What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable. Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!