We chose this hotel for its proximity to the airport, but even 750 meters is too far to walk with luggage, especially with the broken-up road. The hotel itself looked decent from the outside and the room was nice, but it was incredibly dirty. The floor was sticky, covered in crumbs and hair... it seemed like it hadn't been cleaned at all.
We checked in at 1am in night and before that we had a word with someone from hotel that can we check out at 3pm next day as we will be leaving 3pm, that time the staff said that okay you come down here and then we settle things up for you. Once we reached here, they totally denied that they wont be able to help, still we understood their things we told them atleast provide a place for keeping our luguage to which they certainly provided us. Once we were back to hotel and asked the reception guy that if he can provide us a room for 1 hour as we wanted to rest and we were ready to pay for the same to which he totally denied that no we dont have a room when entire hotel have so ***y vacant rooms. Atleast hotel ***agement should have basic hu*** decency to gove their guest the most memorable stay instead of spoiling the trip.
Pathetic experience. Also they dont have basic eminity of dustbin in the rooms, their health faucet was broke, they don't even provide basic toiletries also.
After few minutes we again went to him and asked him what will be the charges for 1 hour and he asked for Rs.600 and we booked this hotel for a days in 850! Comm'on guys like seriously?
Won't ever recommend this hotel as the reception guy is not at all helpful.
Hotel near Pimpri-Chinchwad,Pune100% of visitors choose this area
GGuest User2024.09.28
It was an average stay this time. The hotel is under renovation. So check before booking. The location of the hotel is good but because of ongoing renovation, the overall condition of the hotel was not the same as it use to be. Television doesn't work, party/conference hall converted into restaurant. Overall condition of rooms not as per standards of noorya.
Quite average service considering it is ibis. The staff is really slow to respond with some being rude and unbothered at times. Blatantly refusing bellboy services and asking us to carry our own luggage. Breakfast was good. Guards were really helpful though. Ample parking space. Rooms are a bit small but ***ageable.
Hotel near Pimpri-Chinchwad,Pune100% of visitors choose this area
PPankaj2023.05.26
Their online system for room check in was not working. Every time you want to enter the room you will need to find the staff. Washroom basin was logged with water.
This hotel is really good. By Indian standards, it's absolutely fantastic! Everything was clean: the bed linen, the towels. The furniture and plumbing were in good condition, and everything worked perfectly. The location is convenient, very close to a metro station, and you can walk to the most beautiful Victorian-era buildings. The staff are very attentive, always ready to help and answer any questions. For breakfast, they prepared omelets, fried eggs, various pastries, and local dishes – in short, you could get a very satisfying meal.
We weren't entirely lucky with our room (410, on the first floor of the building next to the main one): it had no window and was very humid, so sleeping on a damp bed wasn't very pleasant. We'd wake up in complete darkness even when the sun was shining brightly outside. Also, right next to our door, something was making a lot of noise in the evenings, like a washing machine or some kind of pump. And overall, we could hear conversations, mobile phone calls, etc., very clearly from outside the door. We didn't discover all these drawbacks right away, so we decided not to ask for another room, as we really didn't want to move our things back and forth. But to future guests, I'd like to recommend: if they give you room 410, it's best to immediately ask to be moved somewhere else.
The hotel buffet breakfast was the highlight of our stay.
The Comfort rooms were renovated a long time ago, and shows signs of being dated (ex. the wallpaper peeling off, or mildew around the shower). Staff and the service was generally excellent. Construction/renovations meant there sometimes was noise to wake you in the morning. The pool looked like no one has used it in years.
Extremely delighted of my Stay with IHG-Holiday Express (Hinjewadi). Customer friendly staff, always smiling and welcoming. Special thanks to Vineet, who facilitated early checking, comfortable stay and delightful interaction - making sure that IHG care with a smile. a BIG thank you.
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