3-Star Hotels in Quintana Roo, Mexico

The hotel is right next to the Europcar car rental station in Cancun and can be reached on foot. The location is what attracts me the most. However, the sound insulation of the entire hotel is very poor, and the service and reception attitude is poor. There is an airport shuttle bus, but the attitude is also relatively false. If you don't mind, it's still a relatively qualified place to stay.

I booked a hotel for a friend. Overall it was okay. The main reason was that it was close to the city center and easy to get in and out. The hotel must have been a few years old but the location was good.

It's not very clean, the service was not the best. The hotel includes transfer to the airport, however, I suggest confirming on the same day as your flight if it is scheduled, since in my case they told me that they did not have anything, although I did reserve several days in advance. The location is very good

Everything was amazing at this hotel except for a couple things. The service was wonderful. Enjoyed that part the most. The food was also very good. Especially enjoyed the gourmet Italian restaurant, Chianti. Service there is the bomb! The pool is small and overcrowded, however. Not much seating around the pool either. The beach was sufficiently stocked with plenty of palapas and chairs, which was nice. Didn't have a problem getting a space on the beach any time of day. The color of the water in this location is absolutely breathtaking, but the roughness of the beach is tremendous. Very difficult to enjoy the water at all. Next time I will have to find a place with calmer waters. Getting a reservation for the gourmet restaurants is daunting, as usual for Mexico. I can never understand why making dinner reservations is so difficult to do at these all inclusive hotels. It is really ridiculous. The day we arrived, the ”concierge” (but really the timeshare sales person) promised to make a reservation for us for a few nights later to eat at the Italian restaurant, and she told us to check with her the day before to confirm the reservation. So I did exactly as she said but I was told that they cannot see what reservations are made until the day of the reservation. So I had to check again the day of, and of course there was no reservation made for us. They were able to give us a reservation for that evening, however. Good thing because I would have really been upset had they not, especially since we were going to be leaving the next day! Soooo very tired of this BS at the all inclusives. It's coming to the point where it's not even worth it to do the all-inclusive anymore. So very ridiculous, I swear. Something so easy has to be so difficult for them. Anyway, I wouldn't stay here again because we were not able to enjoy the pool at all, nor the beach because of the roughness of the water. Almost constantly there is a volleyball game going on in the pool and there's no room for anything else unless you want to get hit in the head by the ball! But the music around the pool was good most of the time.

If you want to have a good time and enjoy your stay I recommend this place!!!! There is a lot to do and everything to eat!!! Grand Oasis you understood the assignment, CANCÚN STAY GORGE 😮💨🥰👏

Excellent location. Only a few steps from bus station Alterna ADO, Wallmart, juice and coffee shops, OXXO, 7 Eleven, Church. I love it. Clean, modern, huge room. Great value for money. Few minutes walk from 5th, Beach, Coco Bongo and everything else. Love it !

Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.

Suitable for a one or two night stay, the room is small and the bathroom is cramped. The basic facilities are complete and clean. The location is convenient, there is a supermarket and convenience store downstairs, and there is a one-day tour counter in the lobby. There is a gas station in the mall opposite, a car rental company next to it, and the surrounding restaurants are also very good. But it is still quite far to the beach, and it costs nearly 100 RMB to take a taxi

This rating is really being demanding. But the stay was good! Okay In the restaurant area the service is slow, as they lack staff, the staff do everything. The free shuttle from the hotel to the airport took 15 minutes longer than expected. The bathroom in the room needs cleaning supervision, there was a piece of paper on the towel rack in the sink. The facilities are very comfortable, and the treatment is very friendly.

The hotel is located in the heart of the city centre and is located in the heart of the city centre.

I booked a hotel for a friend. Overall it was okay. The main reason was that it was close to the city center and easy to get in and out. The hotel must have been a few years old but the location was good.

Everything was amazing at this hotel except for a couple things. The service was wonderful. Enjoyed that part the most. The food was also very good. Especially enjoyed the gourmet Italian restaurant, Chianti. Service there is the bomb! The pool is small and overcrowded, however. Not much seating around the pool either. The beach was sufficiently stocked with plenty of palapas and chairs, which was nice. Didn't have a problem getting a space on the beach any time of day. The color of the water in this location is absolutely breathtaking, but the roughness of the beach is tremendous. Very difficult to enjoy the water at all. Next time I will have to find a place with calmer waters. Getting a reservation for the gourmet restaurants is daunting, as usual for Mexico. I can never understand why making dinner reservations is so difficult to do at these all inclusive hotels. It is really ridiculous. The day we arrived, the ”concierge” (but really the timeshare sales person) promised to make a reservation for us for a few nights later to eat at the Italian restaurant, and she told us to check with her the day before to confirm the reservation. So I did exactly as she said but I was told that they cannot see what reservations are made until the day of the reservation. So I had to check again the day of, and of course there was no reservation made for us. They were able to give us a reservation for that evening, however. Good thing because I would have really been upset had they not, especially since we were going to be leaving the next day! Soooo very tired of this BS at the all inclusives. It's coming to the point where it's not even worth it to do the all-inclusive anymore. So very ridiculous, I swear. Something so easy has to be so difficult for them. Anyway, I wouldn't stay here again because we were not able to enjoy the pool at all, nor the beach because of the roughness of the water. Almost constantly there is a volleyball game going on in the pool and there's no room for anything else unless you want to get hit in the head by the ball! But the music around the pool was good most of the time.

If you want to have a good time and enjoy your stay I recommend this place!!!! There is a lot to do and everything to eat!!! Grand Oasis you understood the assignment, CANCÚN STAY GORGE 😮💨🥰👏

Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.

Suitable for a one or two night stay, the room is small and the bathroom is cramped. The basic facilities are complete and clean. The location is convenient, there is a supermarket and convenience store downstairs, and there is a one-day tour counter in the lobby. There is a gas station in the mall opposite, a car rental company next to it, and the surrounding restaurants are also very good. But it is still quite far to the beach, and it costs nearly 100 RMB to take a taxi

The hotel is located in the heart of the city centre and is located in the heart of the city centre.

The pool and breakfast buffet are great for the price paid. Very good value and closed to the Ado bus station.

The environment is beautiful, the staff are good, the equipment is complete, the service is very humane, and the health management is very good. It is worth recommending to everyone. It is worth having!

The location is in downtown and close to restaurants and money exchanges. Hotel is well serviced, although I feel the breakfast could have been better. The room sink had an issue when we arrived, it took me a follow up to get a person who took the bathroom towel to remove it and left both the wet towel and sink block on the bathroom platform … perhaps few things they can improve on. The hotel also has gym and a facility to wash clothes

The hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure. The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of. *** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports. I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive. Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering. FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell. Also, outlets may be an issue in the single rooms, the family rooms are well equiped. Close to the airport aswell, the drive is around 10 minutes.

Excellent location. Only a few steps from bus station Alterna ADO, Wallmart, juice and coffee shops, OXXO, 7 Eleven, Church. I love it. Clean, modern, huge room. Great value for money. Few minutes walk from 5th, Beach, Coco Bongo and everything else. Love it !

My experience was not very positive, mainly because of the staff at the reception desk, They charged me twice for my stay even though I showed them that I already paid online, they insisted that I pay again, before accessing the room and still didn’t receive the refund for that second paiement The room itself is really beautiful , clean and confortable ! They charged us for using some amenities, even though it was in open access and no notice indicated that this was a paying service, The breakfast is underwhelming to say the least, The place is close to the parks of Xplore and Xcaret you can either choose to go by walking (30 min) or take a taxi that will cost you 20 dollars for 7 min But it’s pretty far from the city Center of Playa del Carmen, you will need to take a taxi, it will cost at least 20 dollars, or you could walk for 40 min This hotel has a very high potentiel, if the reception desk staff would be friendlier, and more helpful, and if they could make a small improvement on the breakfast

I stayed there 2 nights 21Jan 22 Jan..that s it 2 nights was really nice ..great price .but bottom floor near desk bad idea people talk loud .very early so plan on getting up early ..only draw back but now I know stay up too back.

Очень симпатичный и уютный хостел с красивым внутренним двориком: много зелени, скульптур, столиков. Есть бассейн. Персонал очень милый и дружелюбный, всегда готовы помочь! Завтраки в кафе вкусные, персонал в кафе тоже очень милый! Номера огромные, есть большая кухня-гостиная. Небольшое неудобство доставляло отсутствие вайфая в номере, надо было спускаться на 1 этаж, чтоб использовать интернет.Также отсутствует дверь в душевую, а там помимо душевой ещё и общий шкаф с запирающимися шкафчиками. Душевая просто прикрыта шторкой (и сама комната, и душевая кабина). Расположение хостела замечательное! 3 минуты до пляжа и 1 минута до 5 авеню (вечером в номере слышно музыку с улицы из кафе снизу). В целом мне очень понравилось пребывание в этом хостеле!

Too satisfied, this price is the lowest in the whole network. The room is large enough, two double beds, a foldable sofa bed, and a microwave. The facilities are modern, the socket on the lamp is particularly practical, and there is no converter. Hotel location is good, a street is the lively Fifth Avenue, the hotel has free dedicated parking. Breakfast has Western bread, there are also Mexican specialties, rich

In general I had a great time, good location, different theme in rooms, the treatment of people at the reception is very good, the facilities need maintenance and a little investment, they look somewhat neglected. Breakfast is good but very late.

Convenient location. Modest rooms, but clean. Quite tasty breakfasts (not expensive by Playa standards) for one or two nights just right.

The minus is that it is on a busy street, opposite a cafe with live music and it is until the hour of the night. Breakfast is weak

Nice little hotel, 3 blocks to the fifth Ave. a quiet area, nice restaurants near the downtown, good breakfast, the only cons here was the air conditioning doesn’t work, but the person on charge provided a new upgrade room. The hotel have potential but needs an exterior updated. The picture is a vegan pizza just next door! Amazing.

Good location , helpful staff and great rooftop pool. On the quiet side of 5ta Avenida but still close to beach and restaurants. The cafeteria / bar on the pool wasn’t operational always and there’s no restaurant available.

Excellent location. Only a few steps from bus station Alterna ADO, Wallmart, juice and coffee shops, OXXO, 7 Eleven, Church. I love it. Clean, modern, huge room. Great value for money. Few minutes walk from 5th, Beach, Coco Bongo and everything else. Love it !

My experience was not very positive, mainly because of the staff at the reception desk, They charged me twice for my stay even though I showed them that I already paid online, they insisted that I pay again, before accessing the room and still didn’t receive the refund for that second paiement The room itself is really beautiful , clean and confortable ! They charged us for using some amenities, even though it was in open access and no notice indicated that this was a paying service, The breakfast is underwhelming to say the least, The place is close to the parks of Xplore and Xcaret you can either choose to go by walking (30 min) or take a taxi that will cost you 20 dollars for 7 min But it’s pretty far from the city Center of Playa del Carmen, you will need to take a taxi, it will cost at least 20 dollars, or you could walk for 40 min This hotel has a very high potentiel, if the reception desk staff would be friendlier, and more helpful, and if they could make a small improvement on the breakfast

I stayed there 2 nights 21Jan 22 Jan..that s it 2 nights was really nice ..great price .but bottom floor near desk bad idea people talk loud .very early so plan on getting up early ..only draw back but now I know stay up too back.

Очень симпатичный и уютный хостел с красивым внутренним двориком: много зелени, скульптур, столиков. Есть бассейн. Персонал очень милый и дружелюбный, всегда готовы помочь! Завтраки в кафе вкусные, персонал в кафе тоже очень милый! Номера огромные, есть большая кухня-гостиная. Небольшое неудобство доставляло отсутствие вайфая в номере, надо было спускаться на 1 этаж, чтоб использовать интернет.Также отсутствует дверь в душевую, а там помимо душевой ещё и общий шкаф с запирающимися шкафчиками. Душевая просто прикрыта шторкой (и сама комната, и душевая кабина). Расположение хостела замечательное! 3 минуты до пляжа и 1 минута до 5 авеню (вечером в номере слышно музыку с улицы из кафе снизу). В целом мне очень понравилось пребывание в этом хостеле!

Too satisfied, this price is the lowest in the whole network. The room is large enough, two double beds, a foldable sofa bed, and a microwave. The facilities are modern, the socket on the lamp is particularly practical, and there is no converter. Hotel location is good, a street is the lively Fifth Avenue, the hotel has free dedicated parking. Breakfast has Western bread, there are also Mexican specialties, rich

In general I had a great time, good location, different theme in rooms, the treatment of people at the reception is very good, the facilities need maintenance and a little investment, they look somewhat neglected. Breakfast is good but very late.

Convenient location. Modest rooms, but clean. Quite tasty breakfasts (not expensive by Playa standards) for one or two nights just right.

The minus is that it is on a busy street, opposite a cafe with live music and it is until the hour of the night. Breakfast is weak

Nice little hotel, 3 blocks to the fifth Ave. a quiet area, nice restaurants near the downtown, good breakfast, the only cons here was the air conditioning doesn’t work, but the person on charge provided a new upgrade room. The hotel have potential but needs an exterior updated. The picture is a vegan pizza just next door! Amazing.

Good location , helpful staff and great rooftop pool. On the quiet side of 5ta Avenida but still close to beach and restaurants. The cafeteria / bar on the pool wasn’t operational always and there’s no restaurant available.