The hotel as a whole is more like a motel layout, but relatively safer because it needs to be turned from the main road into the interior of a yard instead of directly facing the road. The rooms are spacious and well equipped, and there are paid drinks and snacks in the room. The only obvious downside is the sound insulation.
This hotel is a mainstay- just consistently clean and friendly. Seems nearly every room is well maintained and super clean. Check-in staff always welcoming and responded to any concerns we had. Breakfast hot and coffee strong !
This hotel is located in the mountains. It is very clean, but the air conditioner is very noisy. We turned off the air conditioner when we arrived at the hotel, and the temperature was still moderate. The breakfast the next day was also OK. The location is worse than the hotel 200 meters away.
We got there super late coming in from delayed flight from JFK one night! We’d been cruising Mediterranean for 15 days and had already flown for 17 hours. I had a late check-in Standard room booked for my Sister and I who badly overpacked and had 5 heavy suitcases of various sizes. I chose Holiday Inn @ PDX as it was close by the Airport AND offered shuttle service! With the help of the Shuttle driver we managed to load everything but our carry-on luggage on the cart. Checked in and were given the key to our room on the 2nd Floor. Laboriously we made our way up to 2, managed to get our suitcases outta the elevator with the fast closing door and made it to our assigned room only to discover that the “key” didn’t work—no amount of re-insertion would convince it to, either; so my Sis went back down to the check-in desk and was given a key to a Suite on the 3rd Floor!
We made our way up to that suite of rooms and were greeted with an exquisitely dark & dreary mostly dark brown but well appointed two room Suite. The rooms were clean, but the Holiday Inn in th location if VERY OLD, and they’ve done y their best to offer amenities to accommodate and make up for the aged old place. The Coffee Maker didn’t work, but everything else seemed to. The King Bed was super comfortable but the carpeting is old and unraveling and the living-room wall heater burned its way through a travel bag that help my brand new never worn Natica Puffy Jacket and the carrying bag! Didn’t know it was even on. Good place to crash for a night or two, but no longer. Bed was super!!
Room was clean and quiet. Bed was comfortable.
Curtains would not close all the way. Bathroom exhaust fan and one bathroom light fixture did not work at all. Notified management about these upon checkout and they seemed responsive.
Due to changes in itinerary, we informed in advance on 10/17 that we would check out on 10/18 and requested a refund on 10/22. I don't know what went wrong, so I kept pretending to be deaf and dumb. The hotel didn't reply and the refund was delayed. A duplicate charge occurred for another room. Full prepayment is required when booking, and USD700 will be charged to your credit card upon arrival. We coordinated and said that it would be refunded within 36 days. Now we have to wait until the 36 days are up before making any plans. Another invoice for dinner in the hotel was not received after many days of coordination. All in all a very bad experience.
The hotel is very new. Although it is close to the highway and the airport, you can't hear any noise from outside. However, the internal sound insulation is not good enough. I can heard the noise from the next room, and also heard the noise from the floor above at 3 o'clock in the middle of the night.
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9.0/10
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8,6/10
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PPEIRANThis hotel is in a good location, only seven or eight hundred meters away from Washington Square, but there is a train road next to it, the noise is quite big, it will be slightly better at night, there is no breakfast, only a cafe bar sells some snacks
AAdam ValentinerI would describe this as a hipster hotel with unique character to match the downtown area. My teenage kids did like the room and the adjacent coffee shop. However, I felt the room was a little small, especially the bathroom and the room could use some updating like more amenities like towel racks and storage for suitcases. Our room was not close to being recently remodeled so pictures can be a little deceiving. Bed was comfortable but I could hear people walking around above our room at night. I also struggled with parking found it very stressful trying to find parking, plan to spend around $40 a day on parking a day if you are driving around a lot. The overnight parking which is approx 10-15 minutes away walking distance is not on site and is only $20 a night, but it does not feel safe after 10pm to be walking around due to the homeless problem in the area. I don't think I will be returning to this hotel. I def don't feel like this was a 3 star hotel, I would give it a 2.5 out of 4 or 5 stars. The breakfast was a continental at best. Pastries with juice or coffee and fruit. Sometimes they provided yogurt or boxed oatmeal and oat milk but nothing special and get there before 9 am or there may run out of items. Portland has a lot of fun things to see but because of the homeless problem I would seek out recommendations for the best attractions and stir clear of the problem areas. Washington park and art museum were a lot of fun to visit. Multnomah Falls would be an all day trip and get there very early since parking is terrible or park off site and take tram in. I was also charged an additional fee of $25 a night which was not mentioned anywhere on the trip.com booking receipt.
GGuest User.The hotel left a mixed impression. Despite the excellent reviews and not being the cheapest option, we were overall disappointed.
Starting with the positives:
A very convenient location in a pleasant, green, and quiet neighborhood not far from downtown. There are plenty of great cafés, small shops, restaurants, and wine bars nearby.
Polite and friendly staff at the front desk.
Interesting room design.
Spacious parking available for hotel guests.
Large rooms.
Now the downsides:
Thin walls and creaky floors made it very difficult to sleep. The soundproofing is basically nonexistent. The young couple staying in the next room was clearly enjoying their time together, which unfortunately meant a very uncomfortable experience for us. In addition, the refrigerator in the room was extremely noisy — not only did it hum loudly when running, but it also made constant knocking sounds.
The breakfast was exceptionally poor. The only “hot” items seemed to be the coffee and a dishwasher, which, oddly enough, was placed right in the middle of the breakfast area.
There were two small TVs in the room, both positioned very inconveniently for viewing, and neither had streaming services available.
The housekeeping staff was intrusive — within a 20-minute period, they knocked on the door three times (and even tried to open it once), apparently trying to hurry us out, even though it was still before checkout time.
GGuest UserThis hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.
IIris Ng MYThe hotel room itself is not bad at all. The room is spacious, clean and tv has lots of channels to view. I’m even more surprised that the room has some yoga mat for working out.
However I would not go to this hotel again because I got woken up at 3am and 5am by the garbage truck outside. My room is located at the end of the 1st floor facing the parking lot which is just besides the garbage bins. It’s very awful to hear such noises at the middle of the night and both my family and I couldn’t go back to sleep again. It surely ruined our trip. I don’t think the hotel is that full to give us such a room and I have booked this room 2 months ago. I never know truck would come pick up at midnight…
VVictoria PunzalanStayed overnight to finally see the Oregon caves. It was the perfect stop from Sacramento. Th lobby was clean and staff was welcoming.
We arrived past 8 pm and was happy that they had hot water for tea and regular and decaffeinated coffee around the clock.
I can’t say anything about breakfast since we slept through it.
Our room was surprisingly spacious, linens were nice and clean. The room had a TV, refrigerator, microwave, coffee maker and a safe.
There were face, hand and bath towels as well as shampoo, conditioner, lotion, shower gel and hand soap.
Definitely one I will go back to should I need to stay overnight in the area.
HHannahRNorrisI stayed here for one night in the king deluxe for an insanely low price. This gorgeous historic hotel is located in the downtown district of Baker City and it is easily the most picturesque experience of the town. The hotel has kept most of its original furnishings, crystal chandeliers everywhere, and a stunning stained glass skylight in the restaurant.
Erika at the front desk helped me with check in and valet (so affordable!), and she even offered treats that she made herself to my dog! The restaurant was gorgeous, my waitress Jenny had great recommendations for dinner, overall a fantastic evening. I could not have asked for a better stay.
JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.
JJudymorningLobby and room look amazing. Elevators fast and don’t have to wait too long. The staff are friendly but we asked for laundry bags but waited for so long at least 40 minutes. Breakfast area is good and food was ok. But not that many options to eat. Location is great! So close to downtown. Parking fee I think is 39-40? It was ok but still don’t get it why we need to pay for parking fee when you stay in the hotel( but I guess most of hotels are like that) I wish they had paper slippers in the room.
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