3-Star Hotels in Western Cape, South Africa

The room is clean, new and spacious, it has all the home items from cookware to washing machine to heater. Locate just 5mins walk to the station, and 15mins to the VA Waterfront, convenience store and coffee shop around the corner.  Highly recommended for solo traveler for its convenience.

Check-in was quick and easy. The hotel's security personnel and measures were excellent. The facilities were very comprehensive; you could cook, and there was air conditioning, a sofa, and even a garment steamer. It was clean and tidy. The environment was great, like a serviced apartment. The staff were warm and friendly. The location was also super good, convenient for getting everywhere. I stayed here for almost 10 days and really loved it.

Great place. Amazing amenities. Wonderful location right opposite Canal Walk. Could do with an AC. Should have a reception at 9 palms, not having to go to the Crystal Towers to collect keys. Wifi password should be given to guests at check in

This bed and breakfast is in the ideal location to visit Simon’s town and its coastline however the actual set up of the bed and breakfast is a huge let down. We arrived to find our room was not ready, once it was the place still looked unkempt, there was a bucket in the bath, the furniture had not been returned to its original locations well and the complimentary items seemed used. On our second night there was load shedding a common occurrence however there seemed to be no precautionary measures taken and we had to use our phone lights to climb the three flights of stairs to our room only to find the rechargeable light (obviously for such occasions) had no batteries and was therefore useless. As South African citizens we fully understand the uncertainty of power but for the cost and normal clientele of this accommodation we really expected there to be more in place. The meal times had been adjusted for the convenience of the staff who were on the premises compared to the welcome sheet details we received on arrival. The whole place seemed to be being run by support staff with no obvious manager on site for the three days we were there (we stayed over a weekend which I would assume to be a prime time) There is about 4 parking sports in front of the building but they were not being used to their full potential and often we had to park a little further away. Overall the location was the main positive. Considering the price we would have hoped to have better amenities and hope that the profile for this accommodation can be amended as there are no pools on the property unlike what the description had lead us to believe. Luckily the charm of Simon’s town and the beaches made up for the serious lack of attention to detail and luxury you would assume a place this price and in this location would have. 3/10 would probably not go there again.

The hotel's location is in the city center, close to all tourist attractions and only a 5-minute drive from Victoria Harbour. The room size is suitable for one person and is tidy. The facilities are small; the gym has a limited number of machines. The breakfast buffet is excellent and varied. The reception staff and cleaning crew are always smiling and friendly.

Overall, it's a decent hotel. My room didn't have an iron or a closet. There's no microwave available for use. It's perfectly fine for a 1-2 day stay, but I wouldn't recommend it for longer. Housekeeping was daily, which was great 👍🏻. Breakfast was a buffet with a good variety.

Your staff member Abdul should get a raise. I booked a room with a balconyfor a specific and special reason, then got told it was double booked with non-chalance. He went out of his way to make out stay special. The hotel itself is in a gorgeous area, clean, neat and has a lot to offer. Maybe get Abdul to train all your service employees to be customer oriented. Thank you Abdul, for giving this company everything! May God bless you in abundance

The hotel's rooftop restaurant is delicious. It's right next to a shopping mall, an aquarium, Robben Island, and the Zeitz MOCAA museum. Truth Coffee isn't too far either. It's very safe, so solo travelers can walk around and explore the local food scene without their moms worrying about them getting robbed.

I really liked the accommodation. It is located within walking distance from the bus stop and taxi rank. nearby and also within walking distance of the city center, Main Street, observation decks with stunning views and the beach (but the water is terribly cold and you will not be able to swim in any of the beaches in Plettenberg Bay). I was met by a pdministrator named Debbie. She is very friendly and smiling, tried to help in everything (even in things that are not part of her duties). The reception has all the information about the attractions nearby, local taxi numbers (bolt taxi does not work in Plettenberg bay), information about restaurants and their menus, and you can book excursions. the room itself was very clean, including the toilet was in perfect condition. there is a TV and everything that is stated in the ad. on the downside, I spent only one night at the location, but the electricity was turned off twice (both times in the evening) (but there was no light on the entire street, or maybe in the entire city, so it's not the fault of the accommodation). Plettenberg Bay itself is amazing (and safe even after sunset)

I had many concerns about safety in Cape Town, but they were completely unnecessary here. There's a sizable supermarket just 10 meters away, and plenty of restaurants of all kinds. Most importantly, it's only a 15-minute walk from the VA (Visa Association), which is incredibly convenient.