Top Apartments in Tebrau

This is my first time staying at the hotel. I booked twin sharing room and the room is small & no bedroom slipper, no hand towel in the bathroom, no shower cap, tv no signal, called the technician but its fixed but the moment technician left, it lost the signal again and at the end we stay in the room with no tv! I have to say that the room and bathroom are clean. I realized that the location was not convenient because it takes at least 20-30 minutes to reach PLCS like paradigm, Topen, and City Square. Although the hotel provides umbrella, It was raining and the floor very slippery and to have a breakfast outside the hotel and to walk to the breakfast area in the rain with the slippery floor it is best for the hotel to sheltered where guests can be safe to walk to the place. The breakfast isn't great, as there are other hotels that offer superior buffet spreads, but it's a decent buffet that comes with the cost. Final, it is an average hotel with average hospitality. Need improvement . Thank you

Staff whatsapped me prior to our stay to confirm the check in time. Even though room is small, it has everything that we need and a hotel room should have! Awesome! Place is near to nice eating places like Belly Good Cafe and also to Aeon and Toppen. Staff can be friendlier when we checked in.

Second stay here due to the convenient location and the located in Mount Austin area. Book at trip.com cheaper than every where else. Become my favourite hotel in Austin . Got different room type .

Pretty decent hotel. The location is amazing since it's in the Austin area. Infinite good food here. Everything is in walking distance. Breakfast choices are decent, can surely be improved by having more choices. The decorations can too be improved, the hotel is blessed with too much space, thus this is something they can think hard on to fill in all the blanks. Else it looked empty and sad. Price wise and hotel room is good. Will still recommend this place mainly due to the amazing location.

This was a staycation and we booked an executive twin with ‘2 large single beds’ as advertised, but the room was very small, so were the beds. Although rather well-appointed in terms of furnishings, there just isn’t quite enough space for 2 adults and a pre-teen child to roam. The tv is also smaller usual. There is no breakfast provided but the street that the hotel is located at has some options, but not where I would go for breakfast. The Mount Austin theme park is nearby, but if that’s where you’re heading, I’d assume you would like more space and comfort to chill out after an entire day of play.

If it is a group of people to play, it is a good place to live, the hygiene is good and clean, but the sofa in the living room is a bit dirty, but the room and toilet are very clean..

First time staying at this hotel, the hotel location super convenience at the heart of Mount Austin and customer service wise is very good but the room is not up to the standard because no facial tissue, no disposable room slipper, no sanitary bag and I found stains on their towel. My boyfriend say the bed is soft and nice to sleep but abit disappointed on the cleanliness and toiletries guess I won’t be booking this hotel next round. Upon checkout the receptionist only told me that we need to request for facial tissue and they will only provide.

It's a nice hotel. Need a bit of renovation work in the rooms but it's alright for a budget stay. The front desk was friendly. Overall for a night stay, it is okay. Plus its located near paradigm mall.

4 of us checked into The Arden’s over the weekend for a 2 day trip in jb. We checked into the luxe king. There is a security to look over the outdoor car park, and front desk available 24/7. These are plus points. However, much can be improved for The Arden’s. The towel are all mouldy and yellowish, air con aren’t cold, and the bed sheets had stains and strands of hair left over from the previous guest (I believe). However the location is very convenient, but I am not willing to settle for a aircon that’s blowing warm air, so I don’t think I will be staying at The Arden’s till they re-renovate again. But still, thanks for the stay.