Posted on May 3, 2026
Guest User
Our 'butler service' means you get a dedicated butler providing one-on-one service from the moment you check in. They'll contact you in advance to confirm your arrival time, arrange shuttle pick-up, and send friendly reminders about breakfast times and other important notes via group chat.
Facilities: The hairdryer's airflow is really weak, not even as strong as the wind off Erhai Lake! The bedside lamp isn't working, but everything else is okay.
Cleanliness: Clean, tidy, and no strange smells – pretty good.
Environment: The space is large and bright. My only complaint is the view from the window isn't great.
Service: The service is excellent; anything we needed was delivered to the room very quickly, and the breakfast tasted good.
Honestly, the view from the guest room window is quite disappointing.
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Price per night from:TWD 2,162
Posted on Aug 12, 2025
raymond200909
On the positive side, the hotel has quite a few recreational facilities, and the room amenities are decent and relatively new.
On the negative side, the biggest problem is the excessive dampness in the room. It was uncomfortable to sleep in, and although the hotel changed the bedding, it didn't help much. This might be due to the humid air during the rainy season in Xishuangbanna, but two things puzzled me: 1) The front desk said no one else had reported this issue before. 2) I stayed at three hotels during this trip, and Zhucheng was the third. The other two were right next to Zhucheng, and their rooms didn't feel noticeably damp.
Also, the hotel room didn't pay enough attention to some details. The sofa arrangement prevented the curtains from closing completely automatically; I had to manually close them. The refrigerator was also quite noisy, which affected my sleep.
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Price per night from:TWD 961
Posted on Jun 19, 2026
Guest UserThe best decision I made in Shangri-La was choosing this guesthouse; it single-handedly made my entire high-altitude trip enjoyable! The location is superb, just a few minutes' walk from Dukezong Ancient Town's Moonlight Square and the Giant Prayer Wheel. It’s wonderfully quiet yet centrally located, perfect for exploring and dining out, then returning to a peaceful retreat. The room was spotlessly clean, the bedding was soft, and the bathroom had a great wet/dry separation. Most importantly, it came with an individual oxygen concentrator, which meant I wasn't worried about altitude sickness at all on my first high-altitude trip, and I slept incredibly soundly. The owner is super enthusiastic, offering free airport transfers both ways. The breakfast was varied, with delicious Yunnan rice noodles, and the service was attentive yet unobtrusive. Any requests were handled super quickly. It offers an immersive ******* living experience while still providing modern comforts. Next time I'm in Shangri-La, I'll definitely stay here again. I genuinely recommend it to anyone visiting Diqing!
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Price per night from:TWD 3,008
Posted on Jan 14, 2026
M21810****
Choosing the Adaman Hotel by Mingyoo Li Cheng was absolutely the best decision I made for this Xishuangbanna trip. From the moment I stepped in, I was captivated by the corridors enveloped in tropical greenery, exuding an exotic vibe. Every snapshot I took turned into a stunning, atmospheric photo. The room was spacious and cozy, with smart controls throughout, making everything super convenient. The bedding was incredibly soft and skin-friendly, ensuring a wonderfully restful sleep every night.
The location is also fantastic – close to the airport, which makes getting around a breeze. Whether you want to escape the crowds for some peaceful time or explore Xishuangbanna's beautiful sights, this place is perfectly suited. I'll definitely be staying here again on my next visit to Xishuangbanna!
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Price per night from:TWD 1,110
Posted on Jul 16, 2026|Two-Bedroom Duplex Family Room | Detached Duplex | Private Courtyard | Snow Mountain View
Nuannuandedoubao
This was my 12th visit to Lijiang, and this time I chose the Banyan Tree.
**The Bad:** The facilities are old and outdated. The doors on both the first and second floors are so old and worn out that they no longer close properly; you can only勉强 align them and use the chain lock. The shower water temperature fluctuates wildly, going from scalding hot to ice cold in an instant. The overall decor is dated, and the equipment is showing its age. The carpets, tables, and other furniture are all worn.
**The Good:** The excellent housekeeping auntie. She seemed to be a local ethnic minority, and she brought a small gift every day. She was honest and simple, and kept the room very clean. A definite thumbs up for her.
**The Good:** The outstanding hotel concierge, Elin Zhou. She was incredibly responsive and fulfilled every request promptly. The original pillows in the room were too soft to sleep on, and the concierge quickly sent someone to bring firmer pillows that same evening. She also arranged a complimentary airport transfer when we checked out. She messaged us daily during our stay to check in. Such an excellent employee – the hotel should definitely reward her.
**The Good:** Although the selection at the Chinese restaurant wasn't vast, the food quality was excellent. The stir-fried Naxi ******* pork was outstanding; I literally ate two plates of it.
**Overall:** The hotel offers great privacy, and the gardens are lovely. The exterior maintenance is commendable. However, it's a case of 'all that glitters is not gold' – the interior of the rooms desperately needs renovation and refurbishment. The internal facilities simply can't compare to other five-star hotels in Lijiang anymore. That unforgettable musty smell when you enter the room... ugh.
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Price per night from:TWD 7,246
Posted on Jun 8, 2026
Guest UserThe staff were incredibly friendly and helpful. They confirmed my check-in details and the hotel's location in advance. Upon arrival, they immediately offered to help with my luggage and even assisted with purchasing tickets for the Song Dynasty City show (I didn't realize discounted tickets needed to be bought a day in advance, but the hotel managed to get them for me). They were consistently warm and welcoming whenever I saw them.
The breakfast was plentiful and, more importantly, delicious, with a fantastic view from the restaurant.
The room was spacious and modern, featuring a double vanity and a large dressing mirror, perfect for two women to get ready simultaneously. My friend was extremely pleased.
Initially, I was a bit worried based on some user-uploaded photos on Amap, but thankfully, the hotel's photos on Trip.com were accurate and trustworthy, not misleading. Overall, I'm very satisfied.
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Price per night from:TWD 1,731
Posted on Jul 8, 2026
Guest UserAfter a lot of research, I chose this hotel. It's located right in Napahai, and compared to other hotels in the area, it's more affordable with newer facilities. The rooms are spacious and very clean. They also offer many complimentary perks, including a ******* costume photoshoot with a great selection of outfits and accessories, and very professional photographers. We also got to cuddle and feed lambs for free, and tried making butter tea by hand. In the evening, there was sweet soup. Although we encountered a few minor issues, the staff were very sincere and resolved them promptly. I hope they continue to improve. I'll definitely choose Muka again next time!
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Price per night from:TWD 4,974
Posted on Jul 17, 2026|Yufeng 270 ° Snow Mountain Terrace Big Bed Room (floor Heating + Oxygen Supply)
Valen WangComing from their other property, this one offered a completely different experience! It boasts a large ranch with many small animals, a coffee shop, and cabins, making it perfect for couples, families, or those traveling with children.
**Amenities:** As expected from a high-end hotel in a high-altitude region, it had all the essentials: oxygen concentrators, humidifiers, and more.
**Cleanliness:** Spotlessly clean, with disposable toiletries provided.
**Environment:** Words can't do it justice – just look at the pictures! Once checked in, I didn't leave the hotel. I changed into local attire for photos, interacted with the animals, enjoyed coffee at the café, and savored local specialties. There are also three resident dogs, and they just had a litter of puppies! I spent every free moment strolling around the ranch.
**Service:** I have to give a special shout-out to the staff. They were incredibly warm and attentive, always greeting guests with a smile. From the moment I checked in, I felt truly comfortable. I experienced slight altitude sickness, and they immediately helped me set up the oxygen concentrator and even provided an extra oxygen tube!
**Grassland Ranch ******* Costume Experience:** There were many styles to choose from, and it was a complimentary experience.
**”Activity Land” Pet Feeding:** Scheduled feeding times for the animals were super fun!
**”Fruit Gift” Seasonal Shangri-La Fruits:** An endless supply of fruit!
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Price per night from:TWD 4,601
Posted on Dec 17, 2024|Superior Queen Room
Guest UserAlthough Xi Shuang Ban Na UrCove claims they are a smoke-free hotel, from what I have seen this is not really true. I suggest People who are allergic to cigarette smoke or have health issues related to cigarette smoke definitely go somewhere else. I saw guests as well as hotel employees openly smoking in the front lobby of this hotel. Front desk clerks and supervisor saw this but not only said nothing to the offenders but when I complained about this, the front desk clerk ignored me and glared at me for complaining.
Bedroom: very spacious and clean. beddings and sheets were very clean and comfortable.
Toilet: was a very new style and with a temperature toilet seat
Shower area: It was a disaster. The glass panel dividing the toilet and the shower area was poorly installed, so water from the shower area leaked everywhere. It was quite dangerous because the floor outside the shower was a smooth piece of floor tile. My wife almost slipped and fell down. We immediately told the front desk that night, and all they did was send someone to wipe up the water that's all. There was no follow-up after that.
Breakfast: This has got to be the worst hotel I have ever been to regarding breakfast. The majority of the breakfast items were Chinese food which I have no complaints about, although I do not eat Chinese breakfast. The biggest problem was, when we went for breakfast after 9:15 am there were lots of emptied food containers and plates which was used to hold breakfast food items. Breakfast was supposed to end at 10:00 am. 9:15 am NO croissant, Not even a simple slice of bread which I can make toast with. I also checked the Chinese food items and lots of containers were emptied as well. I then went to ask a staff where I could at least get a piece of bread. Her answer was, there isn't anymore sliced bread and what you see is what you get. There was hardly anything to eat?!?!?! I was furious and I demanded to have a couple of pieces of sliced bread. In the end, kitchen staff Mr. Wang came to my rescue and cooked me and my wife each two fried eggs. On top of it, Mr. Wang went out to get me sliced bread from outside the hotel so that my wife will at least have something to eat for breakfast. On the second day of breakfast, there was no coffee after 9:15 am as the coffee machine went into cleaning mode for at least half an hour. The chief of Chef did end up helping me to get a cup of coffee but from what I can see, this hotel is NOT ready to receive international guests.
Totally disappointed in the Urcove Xi Shuang Ban Na. Totally not the Hyatt standard at all. I really believe Hyatt management in Texas really should not take the risk of damaging their great brand by letting this hotel be branded with Hyatt's Name. The way this Xi Shuang Ban Na Urcove is operating, they are worse than locally managed/owned hotels.
尽管西双版纳景洪告荘星光夜市逸扉酒店称他们是一家无烟酒店,但就我所见,事实并非如此。我建议对香烟过敏或对香烟烟雾有健康问题的人一定不能入住。我亲眼看到客人和酒店员工在这家酒店的大堂公开吸烟。前台工作人员和主管看到了这一幕,不但没有对违规者劝喻或警告,而当我对此提出投诉时,前台工作人员不答理我,还瞪了我一眼!!!
评价酒店已下部门:
卧室:非常宽敞干净。床上用品和床单非常干净舒适。
厕所:非常新式,配有恒温马桶座
淋浴区:简直是一场灾难。分隔厕所和淋浴区的玻璃板安装不当,所以淋浴区的水到处漏水。这是非常危险的事,因为淋浴外的地板是一块光滑的地砖。我的妻子差点滑倒。我们当晚立即告诉前台,他们所做的只是派人擦干水而已。之后就没再跟进。
早餐:这是我住过最差的酒店。大部分早餐都是中餐,虽然我不吃中式早餐,但我也没有抱怨。最大的问题是,我们早上 9:15 之后去吃早餐,有很多空的食物容器和盘子,早餐盘很多是空的。早餐应该在 10:00 结束。9:15 已经没有羊角包,甚至连一片可以用来烤土司的面包都没有。我还检查了中餐食物,发现很多容器也被清空了。然后我去问工作人员,我可以在哪里找到一片面包。她的回答是,没有切片方包了,你看到的就只这些。没有其他的可以食!!!!我非常生气,重新要求几片切片面包。最后,厨房工作人员王先生给我们帮忙,他给我和我妻子每人煎了两个鸡蛋。王先生还从酒店外面帮我拿了切片面包,这样我和妻子至有点早餐可以食。第二天早餐时,早上 9:15 之后就没有咖啡了,因为咖啡机进行自动清洗,至少半个小时处于清洁模式。主厨最终帮我拿了一杯咖啡,但在我看来,这家酒店根本没有准备好接待国际旅客。
这次景洪告荘星光夜市逸扉酒店入住经验非常差。完全不符合凯悦的标准。我真的认为凯悦管理层不应该冒险让这家酒店打上凯悦的名字,从而损害他们的品牌形象。这家 西双版纳景洪告荘星光夜市逸扉酒店 的经营及管理模式,比当地管理/当地投资的酒店还远远不如。凯悦Hyatt 总公司真应该尽快管理好这家酒店免得影响Hyatt 品牌。
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Price per night from:TWD 1,564
Posted on Nov 16, 2023|Mountain-view Twin Room
Olive GohWhen I started planning our itinerary for our 15 day Yunnan holiday, I plotted out our path to go all the way up to Shangri-la, back down to Kunming and then to Jiaozi Snow Mountain and Dongchuan Red Land. Then I chanced upon a video of Aini Garden and fell in love! The only reason we came to Pu'er was to get to Aini. This was the first place I booked, and I really took a chance because it has a no cancellation policy and I really had to stick to the date once it was made.
The initial pre-arrival experience was less than pleasant. I didn't know how we were going to get to the manor and my WeChat messages went unanswered. The hotel we stayed at in Pu'er finally got in touch with someone and got them to message me. I asked how we could get there and the answer was a curt ”take a taxi or charter a car”. No pleasantries of ”we look forward to seeing you” or offering to arrange a car.
When we arrived, no one was at reception and no one came out. Our driver was so perplexed he wondered if we were in the right place and if the place was open. Finally a young girl came out and registered us in. There was an air of aloofness from everyone else. However, once we were checked in, things warmed up quickly. We were offered coffee and freshly cut papaya and had a nice introduction chat with the lady staff.
The bedroom and bathroom is well appointed, spacious and comfortable. We would have enjoyed sitting on the balcony if the chairs were more comfortable. I love the floor to ceiling glass windows but the panel above the door should also be glass (it is just netting) so traffic sounds from the road actually comes through at night. I actually wanted to book the cottage in the hills but opted for the standard room in the main house because I was worried it would be cold. Big regret as it is actually magnificently located with stunning views. However take note that you will need to call for a buggy ride or make a 1km hike every time you want to eat or get to the main house. If you are self driving, no issues as you can park right next to the cottage. Anyway it's a small price to pay for an unlimited view of the milky way and seclusion.
This is as close to a Ryokan experience as you can get in China, minus the hot springs. 3 days 2 nights of blissful, carefree living is not quite enough. They make sure they feed you well, with the freshest produce available for hotpot dinner and home-cooked Yunnanese dishes for lunch. There are so many activities organised, from taking you up the mountain for a glimpse of sunrise (with mountain goats for company ❤️) to coffee plantation education tour to horseback riding along the mountain ridges (the view is spectacular!) to scavenging for wild vegetables and fruits to drinking, dancing and singing around the campfire! So much to do, so little time!
One area of improvement I personally would like to see is the coffee serving. They tend to be quite snobbish about how their coffee is taken. Neat, with nothing else. Asking for sugar or milk feels nearly scorned upon. Coffee is a versatile drink and can be savoured in a huge variety of ways. How else is Starbucks so successful? I felt kind of stifled and deprived because I love a good latte and had looked forward to enjoying an unlimited indulgence of coffee throughout our stay.
Anyhow, I love the ecotourism efforts here. It feels natural and unpretentious. I love the people and the camaraderie they cultivate. I especially enjoyed talking to their consultant 敬梅, a beautiful lady with extensive knowledge in Yunnan culture and ecological progress. Also thank you to 徐芳 for arranging transport back to town and giving helpful recommendations. We hope to return again.
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Price per night from:TWD 1,468