5-Star Hotels in Hunan, China

The room was spacious and clean, and it was dry and odorless despite the humid weather. It offered a first-row view of the Tuojiang River. The butler service was attentive and thoughtful, including high-speed rail pick-up and drop-off. The breakfast was rich, varied, and delicious! They also helped with planning our ancient town itinerary. The butler service was truly excellent! Definitely worth staying again next time! Highly recommend to friends. 100% satisfied with the experience!

Grand Hyatt Changsha is my top choice when traveling with kids! It's super convenient for getting around. I booked a Club River View King Room, and the view from the room was absolutely stunning and expansive. The hotel even thoughtfully provided an extra bed for my child, and there was plenty of room. The bathroom has a separate wet and dry area and is very well-maintained. The staff members were all incredibly friendly and helpful, which is a huge plus! Breakfast was also very well-organized. Plus, Hisense Plaza is right next door, and there's a Cha Yan Yue Se on the second floor, which is incredibly convenient! I'll definitely choose Grand Hyatt again next time I'm in Changsha!

This hotel was truly excellent, and probably one of the best hotels I've ever stayed in with regard to the quality of the rooms, and especially the quality of the service provided. The building: reception, interior, balcony, and rooms themselves, are all extremely modern, well maintained, and have lots of technology such as automatic curtains, voice control (in Chinese only), large televisions, big windows, EXCELLENT air conditioning, robot food delivery, in-room alarms, electronic light controls, modern electric toilets, and even more that I won't list here. The hotel also has on-site free laundry service (self-service but the detergent is provided), gym, and a very good breakfast. The location of the hotel is very good, and we found it convenient for everything we wanted to do, including being only a short walk (or Didi) from the city centre, and only 10 minutes walk from the Tianmen Mountain cable car. However, the true stand out of our stay was the service. It was my birthday during the stay, and the hotel decorated the room with balloons, provided a cake, happy birthday lettering in Chinese, and made sure that the surprise was kept from me until my partner arrived to be there with me to receive it. I would like to especially thank Xiao Li for helping to arrange everything during our stay, and all of the staff that were involved in our care. The service was truly outstanding and far beyond what I have received at five star hotels in the past. They were quick to reply to any WeChat message and no request was inconvenient for them. We really felt looked after. We booked the mini-suite and this room was incredible. Extremely spacious, with two toilets, a living room, a bedroom, a hallway, a LARGE amount of storage space and cupboards, two televisions, a bath, a shower, a fridge, and three sinks for washing. This was the best hotel room I have ever stayed in and we were so sad to leave. There was no smell of smoke in the hotel at any point. Thank you to all of the staff for making our stay so special.

The hotel is literally next to the East gate. The place is beautiful, the room was clean, comfortable, the breakfast rich and tasty. The staff's English is a chalenge, but they are sweet, very polite and readily using translator, so we always found the answers to our questions.

I’ve been travelling for decades and stayed at a huge variety of places. By far this is the best one I’ve ever been to. The whole staff and expecially our butler Yuan yuan和xiaotang were super helpful and friendly. I was so much impressed by their help and readiness to adjust , find ways to solve our problems or fulfill requests. We’re travelling with a child , so we had a lot of requests! We’ve been to a range of 5-star hotels around the globe, but have never seen such help and hospitality. I’d highly recommend using the hotel taxi for the airport pickups and getting around since it is much better than the local didi choices. You just don’t have air conditioned didi options in the village no matter how much you’re ready to pay. Just old cars with open windows. The hotel cars are new, spacious and comfortable. And the drivers are all very good. We’ve also enjoyed breakfast very much. Lots of options. And especially good for a child (not spicy and a huge variety of buns). The location is close to the national park entrance and you walk around 10min to the entrance through a very nice and picturesque park by the river side! The hotel features its own natural cave with colourful lights. So beautiful! And it’s a great escape in rainy days or demanding days when kids and elder people aren’t exactly eager to go anywhere else but still wish to see something. We’ve even discovered a tiny colony of bats inside! The hotel has several nice terraces overlooking the park, riverside and the village center. We’ve found it ideal for having snacks or tea outdoors and enjoying the village lights in the evening. The whole hotel territory and the pool are so beautiful, well designed and perfect for taking pictures.

Facilities: Since it's a new hotel opened in 2025, all the facilities are brand new and well-equipped. Cleanliness: It was very clean and tidy, and the cleaning staff were friendly and polite. By the way, there were many guests like us who checked out late, so the cleaners could only tidy up from 2 pm or even later. We should be understanding about this. However, this doesn't mean the hotel can be lax about cleanliness; I hope they continue to maintain high standards. Environment: It's about an 8-minute taxi ride to the East Gate of the scenic area and 30 minutes to the South Gate. Built against the mountain, the air is incredibly fresh. In front of the hotel, there's a street with various shops and restaurants. The hotel's decor is also lovely, creating a wonderful resort-like atmosphere. Service: The hotel offers one-on-one butler service. Our butler contacted us even before check-in and enthusiastically helped us plan our travel itinerary. For anyone confused by online guides, you can just ask at the hotel! They even thoughtfully gave us a souvenir each, which would cost over 60 yuan outside.

Before checking in, I saw reviews saying the hotel was old and run-down, which made me nervous. I originally booked three nights but changed it to one. Even though it was a non-changeable reservation, the hotel quickly approved my request for a refund. However, after checking in, I found it wasn't as dilapidated or dirty as the reviews claimed. It was very tidy and clean, and not nearly as old as I expected. The river view from the 27th-floor bar is absolutely stunning! When I checked in, the front desk attendant was really enthusiastic and upgraded us to a river-view room. We could relax on the sofa in our room and take in the entire river scenery – super enjoyable! So, we extended our stay for another night, and they even gave us Zongzi (sticky rice dumplings). Five-star rating! I'll definitely be back to stay here again!

My business trip stay was absolutely perfect, and I have to commend Hotel Mia for their attentive and thoughtful guest service. The front desk staff were polite and gentle, making check-in quick and efficient. They patiently addressed all my requests, showing meticulous care throughout. The room was spotlessly clean and bright, with soft, comfortable bedding. The soundproofing was excellent, allowing me to fully relax after a busy workday. The bathroom was tidy, with plenty of hot water. The spacious desk and chair area was perfect for working on a business trip, and the natural light and ventilation were great. The hotel's common areas were quiet, elegant, and impeccably clean everywhere. The location is superb, making it very convenient for getting around for appointments. From the attentive service to the comfortable living experience, everything was impeccable, offering incredible value for money. The staff truly go above and beyond for their guests, making business travel hassle-free and comfortable. This will definitely be my first choice for future business trips, and I highly recommend it to all my business travel companions.

This hotel boasts excellent facilities. The modern Nordic design is sophisticated and elegant, and the rooms are spacious and spotless. With smart home controls throughout, a Serta mattress, and panoramic floor-to-ceiling windows, my stay was incredibly comfortable. The service was absolutely impeccable; the butler was attentive and thoughtful, proactively upgraded my room, and provided a welcome fruit platter. Responses were always prompt and efficient. Breakfast was incredibly lavish, featuring local specialties like Hengyang rice noodles and fish noodles alongside Western options. The freshly ground coffee was delicious – every bite and sip was a pleasant surprise. The amenities are comprehensive, including a 24-hour gym and free laundry service, making it suitable for both business and leisure. I forgot to take photos of some areas, but if you're visiting Hengyang, you must stay here. Highly recommended!

The staff were incredibly warm, attentive, and helpful throughout our stay, always ready to answer any questions. The hotel's location is excellent, right by the river in the heart of the city. The complimentary shuttle service to the station was a huge bonus, making our travel so much easier. The shuttle vehicle itself was in great condition – clean, spacious, and very comfortable. The driver was polite and even helped with our luggage. The thoughtful service really cured our travel fatigue. This hotel offers great value for money and comes highly recommended!