5-Star Hotels in Liaoning, China

This is my second time staying at the Conrad Hotel in Shenyang. The first time, my whole family traveled together and we had a great overall experience, so I chose Conrad again. After checking in at the front desk, I arrived at the room and found that the refrigerator was under maintenance. I called the front desk, and they immediately upgraded my room and had someone personally escort me to the new room. This time, I realized that the Conrad's location is truly convenient for getting anywhere. I walked to Xita and it's also very close to Shenyang Station, only 4 subway stops including a transfer, which is very convenient. The view from the 88th-floor front desk is absolutely stunning at sunset. The rooms are all on high floors, so the views are great, perfect for sitting and enjoying the scenery even on a rainy day.

While the hotel's decor and facilities are quite old, the sea view from the floor-to-ceiling windows in the 66th-floor lobby is still breathtaking when checking in. The young man who checked us in was also very enthusiastic, proactively introducing the hotel and room amenities. The transportation is quite convenient, being very close to Donggang Metro Station, and you can feed seagulls right outside the hotel by the sea. It's also very close and convenient to popular attractions like Donggang Music Fountain, Venice Water City, and Donggang Fifth Street. You don't have to fight the crowds at tourist spots, and you can see large ships from the beach right outside the hotel in the morning. Sitting in a seaside cafe and enjoying the sea view is also very pleasant. The two-bedroom suite is very suitable for families with children, as it's spacious and has a kitchen and refrigerator, allowing you to prepare some food. Housekeeping was also timely; the room was always clean and tidy when we returned each day. Now, after the positives, let me share the annoyances we experienced during our stay: 1. On the first day, housekeeping threw away one of my contact lenses. Luckily, I had a spare pair, otherwise, I would have been ”blind” for three days in Dalian. When guest relations called to inquire about our stay, they said it was because I didn't put it in a contact lens case but rather in its original disposable packaging. However, that's not a valid reason for you to throw away a guest's belongings. 2. The two bathrooms share a single storage-type water heater. Although we were informed of this upon check-in, it's really not a good experience for a group of four, after a day of sightseeing, to have to wait in line for the water to heat up to take a shower. Also, the shower water temperature in the master bedroom fluctuated wildly between scalding hot and icy cold, making my child cry! Later, they explained that other water sources shouldn't be used simultaneously when someone is showering, which was not mentioned to us during check-in. This makes it very inconvenient, meaning even if you have two showers, you can't use them at the same time. 3. For the first two days, we didn't need to swipe our room cards to go upstairs, but suddenly on the third day, we were told that the elevator required a room card, and our room cards actually didn't work! We had to go back to the 66th-floor lobby to get new cards. We were told this was because there were too many people in the previous two days, so they canceled the card swipe for the elevator? This seems like a safety concern. After checking out, an employee from guest relations called to ask about our stay, which shows you do care about the guest experience. However, after I explained the three points above, no feedback or compensation was offered. So, was the young lady just calling to listen to my complaints? Haha.

I stayed for eight days and I'd like to specially commend the cleaning lady. She noticed we had a child and made sure to change our sheets and vacuum every day. I remember one day we went out for an hour, but it was too hot, so we came back to rest, only to find the room hadn't been cleaned. I thought the housekeeper hadn't told the cleaning staff, so I called the front desk to inquire. The housekeeper also said she'd coordinate the issue immediately. My husband was a bit upset then because, on one hand, the child needed to sleep, and on the other hand, we had specifically told the housekeeper we needed the room cleaned before we left. Later, when the cleaning lady arrived, she immediately said it was her fault and emphasized that she had gone for her meal, not because she was too busy. After her meal, she rushed to do a thorough cleaning, which is why she didn't clean our room immediately. The housekeeper had mentioned it to her initially, but she thought we wouldn't be back so soon. I think the cleaning lady is a responsible and accountable person who doesn't push problems onto others; she owns up to them. Therefore, I hope the hotel can commend her. She's responsible, accountable, thoughtful, and considers the guests – a truly excellent employee. And please pass on a message to her for me: from room 3702, who stayed for eight days, I wish her good health and smooth work! Also, the hotel facilities had a few minor issues, but the staff resolved them quickly. Every time I told our housekeeper, Riley, to clean the room before we left, it was only this one time it wasn't done on schedule, but Riley still resolved it quickly. Our experience at InterContinental Dalian was truly great.

The hotel's online advertising built up too much anticipation, leading to a significant gap between expectation and reality. I arrived at 10:30 PM, and the lobby was completely dark. The room was spacious and the bed was comfortable, but the shower drainage was poor; water flowed from the shower enclosure directly into the toilet area. Since it was late and I was only staying one night, I didn't bother calling for service. The vanity area was also uncomfortably close to the bed with no privacy screen. As for the hot spring area, the water activities were fun and my child enjoyed them. However, the scrubbing area and lounge were very mediocre. If you're looking for a good scrubbing experience, I'd advise against it. There wasn't even any water available to drink in the scrubbing area. I finally found some hot water in the main hall, but the air conditioning wasn't sufficient, so I was constantly sweating. Free drinking water wasn't readily available everywhere. The dinner voucher from Ctrip was useless since I arrived so late. When I asked if I could use it the next day, I was told no, it was only valid for the same day – what's the point of giving it then? Overall, the indoor areas felt dim and disorganized, while the outdoor areas were clean, tidy, and interesting.

Returned to Le Méridien Shenyang, Heping, and once again, it was a truly comfortable and generous experience. The service was incredibly accommodating and efficient; they upgraded my room after a quick chat. The welcome fruit was delicious, and all the welcome amenities were perfectly arranged. Both the breakfast and the executive lounge standards were above average. The 23rd-floor lounge, in particular, was quiet with a comfortable view, and the afternoon tea and evening happy hour offered convenient food and drinks. It was a really pleasant spot to relax during my travels or business downtime. The room itself was comfortable, and the air conditioning worked perfectly. The location is also convenient for getting around and shopping. All my membership benefits were genuinely provided without any shortcuts or compromises, showing real sincerity towards high-tier members. This will definitely be my top choice when visiting Shenyang again; I was extremely satisfied with my stay.

Maybe i was highly expecting for a hotel lime others Hard Rock Hotel. But this one is just okay. My room is ocean view but its not a private beach for the hotel. Cant swim at the beach. But many activities that you can do on it. The breakfast was great. There are so many selections that i can eat for a Muslim. The room is clean with full amenities. Btw , at night i ordered Fish&Chips & also brownies with icecream.But it so bland. The fries not cooked well & the brownies is not hot & hard. Not recommended. They also have live band at night. The water pressure in the room also low.

The hotel building is very impressive. Environment: You can see the garden, and the scenery is very good. The hotel is close to the scenic area, and it's not a long walk after taking a car down the mountain. Service: The service was quite attentive, very satisfied. Shared shuttle service down the mountain: Excellent, no need to wait too long, there's usually a car available as soon as you get there.

The room isn't as good as the 60-square-meter lake view room. When you open the window, there's a residential complex right opposite, and half of it is still under construction, so it's very noisy in the morning. The service is practically non-existent, not what you'd expect from a 5-star hotel. The shampoo and shower gel bottles in the shower have a design flaw – they're metal with very narrow pump heads. The shower area is small, and I bumped into them twice in two days. The designer clearly didn't think this through! Also, the shower floor tiles are uneven, which I've never seen before, not even in budget hotels! On the plus side: The location is convenient, with a subway station downstairs. There's also the Cai Dian Ta Night Market and Youth Park downstairs. Shenyang city center isn't very big, so it's easy to get anywhere.

The hotel room was very clean, and the air conditioning and fresh air system were particularly comfortable. The breakfast had a great variety and high quality, and the service was excellent. A special thank you to Michael, the Lobby Manager! We had a packed schedule in the afternoon and didn't have time to go back to the hotel to pick up our stored luggage. Michael proactively helped us by coordinating with our driver to have the luggage delivered directly to the airport. This saved us valuable time and ensured we made our return journey smoothly. We are very satisfied with all the hotel's services! We will definitely choose Shangri-La again for our next trip!

I stayed here in 2023 when it was still a Kempinski. The spa and bakery left a deep impression on me. Since 2026, it has rebranded to Pullman by Accor, without closing for renovations, so the facilities remain unchanged. This time in Dalian, I revisited the hotel. Having been open for over twenty years, the facilities are indeed quite old. The room has a lot of heavy wooden furnishings, which must have been a significant investment back then. Many of them are no longer very smooth to use, such as the wardrobe sliding doors and bathroom drawers. They are difficult to move, and any attempt to do so would require major renovation. This also applies to issues like only having a charging port on one side of the bed, which many guests complain about. Personally, I quite like this old-fashioned, substantial hotel decor style; it lacks the cheap feel of some newer high-end hotels. Old is fine, as long as it doesn't affect normal use. The faucet is a Danish brand, possibly a concept product more focused on styling. It has a strange push-button operation. Some are smooth, others are very stiff and difficult to use, making it hard to control water flow and potentially scratching hands. The bed and sofa are very comfortable. It took me a while to find the light switches in the room, only to realize they were on the central control panel – a small, inconspicuous box by the bedside. The service is still good. It's peak season now, but I was still able to check in at the regulated time. This time, I bought a package through Trip.com, which included breakfast for two and dinner at Paulaner. It was a great value. The front desk even upgraded me to a better room type in a separate building, the VIP building, which has less than ten rooms per floor. Regarding the food: The breakfast variety is decent. The menu listed omelets, so I asked the chef to make one, and it tasted good. For milk, there was hot whole milk and cold skim milk; cold whole milk would have been a nice addition. The bakery, no longer part of Kempinski, has changed its products. My favorite chocolate croissants are gone. I bought some sliced cakes, and they tasted good. Paulaner has an excellent environment with a great atmosphere and live performances. The service is also very attentive, and guests get a 25% discount. However, pizzas take a long time to prepare; I waited over an hour for mine. The spa and pool are still the same as before, with an exotic flair. Several hot tubs and my favorite steam bath were all open and functioning. The pool is deeper than usual, at 1.5-1.8m, and it wasn't crowded, making it very peaceful. My main suggestions are all regarding the facilities: 1. The wooden furnishings that are not smooth to use should be repaired. 2. Add a charging port to the other side of the bed. 3. Replace the strange faucets. 4. The two panels of the curtains should not be on a single track; they need to overlap to prevent a gap, otherwise, how can light be blocked effectively?