5-Star Hotels in Ningxia, China

The hotel facilities are all brand new and in perfect condition. The room was meticulously cleaned, with no dust even in the corners, and the air was fresh with no strange odors. The guest room was spacious, and the bedding was clean and soft, making for a very comfortable sleep. The hot water came out quickly and at a stable temperature, and the bathroom area was dry and tidy. The soundproofing was excellent, ensuring a quiet night's rest. The front desk staff were warm and polite, even giving us many boxes of Zhongwei硒砂瓜 to try. Check-in was very quick. The surrounding area is also quite convenient for getting around. As a new establishment, both the hardware and cleanliness are impeccable, offering great value for money. It's perfect for both leisure travel and short stays, highly recommended. I'll definitely choose this place again if I have the chance.

The hotel's basic facilities are quite good, but the maintenance is just average. It seems the last renovation was a while ago; there were cracks in the wooden frame of the bathroom door and a noticeable depression on the shower floor that caused water to pool. The cleanliness should probably be okay, but upon check-in, I found socks left by the previous guest and dried toothpaste residue on the mouthwash cup, which was quite off-putting. This made me pay extra attention to the hotel's hygiene, and I noticed dust on light switches and around the TV screen frame (though it's possible this was from me shaking out the bed sheets I brought myself due to my cleanliness concerns). When I inquired about the extra charge for a child's breakfast, the front desk staff clearly wasn't familiar with the hotel's policy, first giving me incorrect information and then stating that the restaurant's answer would be final. Finally, regarding a negative service experience, the day before check-in, the hotel called to ask about any room preferences. Since I wasn't familiar with the hotel's layout, I agreed to their suggestion for a high floor with a good view. While I did get a high floor, it turned out to be the lowest floor of the Marriott's guest rooms. If no one had asked about my preferences, I probably wouldn't have felt so disappointed. Now for the good points. The location is excellent, and the room offered a spacious view. There's a free swimming pool and gym, and both the pool facilities and water quality are quite good. The breakfast selection is quite diverse, and if you're in a hurry, you can ask the staff for a takeaway cup to pack coffee or other beverages, which is a thoughtful touch.

Our first night was in a capsule room, which was quite spacious and comfortable for adults, and the kids really enjoyed it. For the second and third nights, we moved to a different room. Half of the curtains didn't block out light, the toilet constantly ran 24/7, and the shower would suddenly turn completely cold every three minutes or so. It was really terrible; it might just be a hardware issue with that particular room.

I booked this for my family, and they were extremely satisfied. When I made the reservation, only twin rooms were available, so I booked two. I contacted the hotel beforehand and asked if it would be possible to get one king room and one twin room if a king was available, or if not, to put a safety rail on one of the twin beds since there was a child with us. To our surprise, when the hotel staff assigned the rooms, they not only gave us a king room but also upgraded us to a suite and arranged for connecting rooms – so thoughtful! My family was very happy with their overall experience, including the dining. Highly recommend!

Overall, this hotel is quite worth staying at. I really liked the hotel's design, ambiance, and facilities, and the room was also good. I booked a room with a hot tub, and the cleanliness was excellent. However, the service and management were clearly weak points. On the day of check-in, the hotel was fully booked, and the lobby, which isn't very large, was crowded. When we first arrived at the parking lot, there was only one older gentleman working, and it took a while to find someone to help with luggage, clearly indicating a staff shortage. During check-in, there wasn't much proactive information provided; staff only told me things after I asked. Compared to other hotels of similar standing I've stayed at before, there was a noticeable gap in service professionalism. The restaurant gave a similar impression. The staff's attitude wasn't bad, but the service felt inexperienced. The food itself was generally mediocre, though the beef skewers at dinner were surprisingly delicious 😂. Interestingly, some of the older staff members around the hotel were very diligent, constantly cleaning and bustling about. So, my feeling after staying wasn't that there was an issue with staff attitude, but rather that the hotel's staffing, training, and management haven't kept up with its excellent facilities. This is quite a shame because the hotel itself is really well-done. What deserves special praise are the hotel's activities; the explanations were very thorough and professional, and this part of the experience was excellent. Coupled with the desert environment and the starry sky, I think it's still worth staying for those who come specifically to experience the desert. If you only look at the design, room, cleanliness, and overall environment, I really like it. If the management and service professionalism can be improved later on, the overall hotel experience should be much better.

My stay here was fantastic, far exceeding my expectations! The hotel's location is excellent, with convenient transportation and easy access to dining and shopping. The staff, especially Brave Ma, were incredibly enthusiastic and made the check-in process quick and smooth. The room was clean, tidy, and well-equipped, and the bedding was very comfortable, ensuring a great night's sleep. I'll definitely choose this hotel again next time I visit this city. Highly recommended!

Our stay at Desert Diamond Hotel was truly excellent value for money! The room had an amazing view and was incredibly comfortable. The dining experience was consistently top-notch – a rich breakfast, exquisite dinner, and even heartwarming late-night snacks. The kids had an absolute blast from start to finish; the hotel's attention to detail truly caters to families. All the staff were warm and patient, and a special shout-out to our butler, Felix. He meticulously arranged our entire 3-day, 2-night itinerary, striking the perfect balance between activity and relaxation. He made sure both the kids' preferences and the adults' must-sees were covered, and he fulfilled almost every request we casually mentioned, showing incredible attention to detail. Next time we're in the desert, we're definitely coming back to this hotel and specifically asking for Felix!

The hotel lobby is huge and the room was clean. Their customer service was also impeccable. The front desk staff had shown that they are so willing to assist you in every way possible, right from the check-in. When my wife was feeling unwell, they brought food up to the room for her. They then gave us complimentary breakfast (I’d booked a non-breakfast room) and even provided us with a free clothes wash and dry service as our WeChat could not be linked to the QR code. The cleaning lady was also kind and was always asking us if we needed more toiletries. I must say that the hotel staff made a huge difference in our hotel stay. Well done and thank you for your excellent service!

The room environment feels comfortable, the hotel is in a good location, and the transportation is generally convenient. Duoduo at the front desk said that there is Hengdian Cinema nearby. We went to the snack street in the evening, which is not far from the hotel and can be reached in a few minutes on foot. The room is comfortable and sanitary, the front desk and room attendants are happy to provide all kinds of help, the facilities are very smart, and the price-performance ratio is good. It is the first choice for next stay.

This hotel is conveniently located in the new district, right across from the city hall and museum. It offers great value for money and the front desk service was excellent, making me feel right at home. The internal facilities and cleanliness were also very good, making my trip to Yinchuan very satisfying.