5-Star Hotels in Central Visayas, Philippines

We really enjoyed our stay here. The room was clean and comfortable, and the amenities were incredible. It's also kid-friendly, which we appreciated. However, the hotel is quite far from the beach, so it's not recommended if you're traveling with seniors. The food was a bit expensive, but we had a great time enjoying drinks by the pool area.

I came here for white sand beach. But in fact beach is so dirty... during 5 days I've been here all days were so many seaweed and plastic in the water. One day I even couldn't swim. Snorkeling is poor as well. Hotel is clean and nice. But there some things, I didn't like. 1. No shower at the beach. 2. Security doesn't do anything with annoying sellers at the beach. Literally every 3-5 minutes I was distracted by locals selling something. I came here for peace and calm. This is annoying so much 3. I asked at the reception can I take phone and pocket to the beach, they said NOOOO it's not safe. Keep all your things with you. How can I relax in such environment? What exactly security do there then? 4. The price for this hotel equal to Marriott, but quality is not the same. I feel economy through everything. Very thin toilet paper. Diluted soup in washroom. And breakfast ... First time in my life I saw cheese cold cuts size 2×2 centimeters. Literally. I paid a lot for this hotel and don't want feel economy vibe. 5. Evening buffet doesn't work everyday. Yeah, it cost not much... but anyway meat there was with bones or soooo hard to chew. Again this economy vibe🙄 was it hard to take a normal meat? Not the cheapest one 6. Check out at 11 am.... what? I've been at 25 countries and hundreds hotels. This is first time check out so early. I asked for late check out and what they gave me is 1 hour more. So basically just a normal check out time. Insane 7. The quality of drinking water is very bad. 8. Ice for drinks probably made from tap water. It's too bad. 9. I feel pressure from sign near elevators. ”Using the stair promotes good health”. I've got a knee injury, I can't use stairs. Didn't I pay enough to use elevator? Or again you wanna save some electricity? Why to put this sign? Again this economy vibe... So faithful for this place is 6.5/10 But any sense to come here? Beach is so dirty...

Ayala Cebu is a nice hotel that is next to Ayala mall. We arrived late and wanted to eat some , thinking the mall would be open. Please note that all food stalls and restaurants in the mall close at 9:30. So there’s that. The room was basic but had all the necessary amenities and wants that any hotel room would have. There is nothing special about this hotel. The breakfast was good with variety of foods.

Hotel is quite strict on security (albeit a bit troublesome cause need to scan every time you enter), but feels safe! Service by all staff was great. Help came quickly too when we dialled for assistance. Location may be slightly far from attraction, but there’s a mall with plenty of food options 5 mins away by foot, so it’s ok. Oh! Gelato in the lobby taste really good :)

The hotel itself is great, and our family room was spacious and comfortable. The dining experience was excellent, with a well-balanced buffet breakfast and quick poolside service via a convenient QR code system. However, the check-in process was a bit drawn-out. After I thought I had completed everything, I was called by phone back to pay a deposit. They mentioned they would contact me when the room was ready, but I never received a call. I ended up going back later on my own, and while the staff did apologize, it was still an inconvenience. My only other gripe is the lack of valet parking, which I would expect at a hotel of this standard. Instead, guests have to walk roughly 250 meters each way to the car park, which can be uncomfortable in the heat. Overall, a great stay with a few minor hiccups

I recently had the pleasure of visiting Fili Nustar Cebu, and I must say, it was a wonderful experience. The facility is modern, clean, and well-maintained, creating a comfortable environment for all visitors. The staff members are incredibly friendly, welcoming, and always willing to assist with any questions or concerns. Their security measures are thorough, ensuring a safe space for everyone. Additionally, the location is convenient, making it easy to access from different parts of Cebu. Whether you're there for business or leisure, Fili Nustar Cebu provides a professional and efficient environment that meets high standards. Overall, I highly recommend Fili Nustar Cebu for anyone in need of reliable and top-quality services in a secure and customer-focused setting.

Before we submitted our booking,We requested to extend one room untill 6pm..We expect to pay a day or what the hotel policy is as our flight was a bit late at night.Unfortunately,Kicking us out at 1pm.So,we just went to the SM killing our time and came back to the concierge to get our luggages and went to the toilet to get changed and get ready for our flight home.We were so embarrased cos we were just in the hotel entrance corner unpacking and packing our luggages and their were a high profile people passing and stirring on us as there were two events happening in that night(5-6 pm). And ooh…there smart tv only accepted android to watch netflix. Otherwise,its a great hotel and crossed the road to the mall.

We love this place, the staff is friendly and we requested a buggy to send us to one of their restaurant on a heavy rainy night from our villa The buggy guy didn’t make a fuss about it. The bathroom of the villa where we stayed needs to have a shower door. The food from Saffron restaurant is not that good. But the amenities love it, especially for kids. See you again soon Crimson!

Service is great, very accomodating and friendly staff. For the food, we dine at Galo, and the food and staff were superb! My kid enjoyed the pool and waterpark facilities. However, were a little bit dismayed in Pororo Park, staff there doesn’t even care or invite the children for their booth even it was empty, they seem to prioritize foreign kids than locals.

I was truly impressed by the warmth and friendliness of the entire staff—from the concierge and reception team to the kitchen' staff, housekeeping, public area staff, and security. What made my stay even more special was how they accommodated my request for a high-floor room with a stunning partial ocean view. The room was impeccably clean, and I appreciated the thoughtful details, from the plush pillows that ensured a great night's sleep to the automatic AC adjustment when the sliding door was opened. Breakfast was another highlight, and I must give special praise to the pastry chef—the croissants were exceptional, even better than those from some renowned pastry shops. Extra credit to the chef for such a delightful treat! Overall, my experience at The Reef was truly memorable, and I’ll cherish the wonderful moments it provided.