5-Star Hotels in Qinghai, China

During my trip around Qinghai Lake, I stayed at the Kaiyuan Hotel in Xining, and it was a fantastic experience. The hotel is very close to Xining Station, within walking distance, which is super convenient for catching high-speed trains. The front desk staff were very dedicated and proactive in helping with any issues. The hotel breakfast was plentiful, and the restaurant was spacious. They also have an underground parking garage, which is great for those traveling by car. The rooms were clean and tidy, and the bedding was very comfortable. The hotel's surroundings have a well-developed commercial area, making shopping and strolling very convenient. It's close to Xining's shopping streets and night markets. Highly recommended!

The hotel's location and environment are good, and the window view is also nice. However, there was some renovation work going on downstairs, which slightly marred the view. On our first day, a manager at the front desk was very helpful and upgraded our room. But here's the catch: when we checked out, one staff member kept following us around as if we were trying to steal something. I was even questioned about two dental floss picks I had taken. Also, some staff members seemed to think their hotel was very high-end and weren't very friendly towards guests; their attitude even came across as a bit arrogant. This is something that definitely needs improvement.

Great service and very clean. It happened to be during the first film festival, so there were quite a few celebrities staying here. However, it might be in a busy area because there was loud music outside until after 11 PM. It could be a bit noisy for those who need to get to bed early.

This hotel absolutely deserves a five-star rating, and I highly recommend it. I've stayed in countless hotels, but this one truly blew me away – it's a hidden gem for any trip to the Northwest. The location is superb, nestled right in the heart of the Yardang landform. You've got the popular cliff slide, breathtaking sunsets that set the perfect mood, and the Milky Way visible just by looking up, all within reach. Step outside, and you're at the desert pool and the emerald-green salt lake. In the evenings, there's a bonfire and a fireworks show. You honestly don't need to rush around visiting various attractions; just staying at this hotel makes your trip feel complete. The butler even prepared a small birthday gift for me, which was so touching!

This hotel in Golmud was the best value for money we experienced during our week-long road trip in western China! 👍 The facilities and services are quite comprehensive and very clean. The front desk kindly upgraded us to a spacious deluxe room, which was very comfortable. 👍 Since the hotel's central air conditioning wasn't on yet, a thoughtful staff member brought a portable air cooler to our room. We didn't really need it at night; opening the window was more comfortable for sleeping. The only slight disappointment was the water temperature for a bath. Although the room had a bathtub and even disposable bath liners, the water was a bit too cool. The shower temperature, however, was just right. This hotel offers a wide variety of breakfast options – enough to fill you up and enjoy a good meal. Choosing this hotel in Golmud was definitely the right decision! 👍

I found the perfect hotel experience right by Qinghai Lake 🌊. Staying at the Guanhu International Hotel, opening the window reveals stunning lake views with sparkling blue waters. The view from the third floor of the lobby is absolutely breathtaking! The room was spacious and comfortable, and having breakfast by the window truly jumpstarted my day☀️. I especially want to thank 'Little ******* Fox Butler' 🦊 for their incredibly detailed and warm service. They arranged everything thoughtfully and provided many practical travel tips, making me feel truly at home. Both the facilities and service quality are top-notch. If you're visiting Qinghai Lake, choosing this place definitely won't disappoint! Best lake view hotel!

I had a wonderful stay! The room was spacious and well-designed, spotlessly clean, and completely odor-free. The bed was so soft and comfortable, I slept like a baby. The bathroom had a great wet/dry separation, and there was plenty of hot water, with all the essential amenities provided. The hotel staff were incredibly warm, attentive, and friendly. The location is super convenient for transportation, yet the surroundings are peaceful and quiet. It’s definitely an excellent choice for a trip. The hygiene was top-notch; there wasn't a speck of dust or dirt anywhere, and the room was well-ventilated with a comfortable temperature. The soundproofing was fantastic, making for a truly quiet night's rest. The facilities were excellent, with soft, pleasant lighting. The staff were responsive and friendly. This hotel offers much better value for money than others in its price range, and I would genuinely recommend it and definitely return.

This was by far the worst hotel we stayed at on our Qinghai-Gansu loop tour, completely lacking any sense of service. From the front desk to the restaurant staff and even the greeters, we felt no warmth and were met with cold faces almost everywhere. The room phone was always unreachable and there were no instructions on how to use it. I really don't understand how this hotel operates and is managed. No matter how grand its appearance, it'll be hard to attract repeat customers with service like that. Quite a disappointment.

Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍

The location is excellent with great services. The staff are friendly and helpful. They always try their best to serve you. The only concerns were someone smoke in the non-smoking floor that made the floor smelly. Hotel should minor and make sure no one smoke in non-smoking floors. My rooms TVs were not working properly, expect hotel check all room facilities before customer check in.