5-Star Hotels in Qinghai, China

Came here for the May Day holiday. The hotel is just a few minutes' walk from the train station, and many day tours meet up here. I probably booked early, because the price was great too. All sorts of facilities are available, including a weighing scale, safe, and bathrobes. The disposable toiletries are very convenient, and the bathroom has a separate wet and dry area. The hotel reception is upstairs, and you can store luggage on the first floor, even for free before and after check-in. There are also public seats and restrooms on the first floor, which is very handy.

The location is excellent, making it convenient for getting around. The breakfast offered a wide variety of delicious options. The staff were attentive and polite, and the entire room was decorated to be cozy and comfortable. The view from the window was spectacular; whether it was the blue skies and white clouds during the day or the city lights at night, it was absolutely charming. My stay was perfect.

This hotel in Golmud was the best value for money we experienced during our week-long road trip in western China! 👍 The facilities and services are quite comprehensive and very clean. The front desk kindly upgraded us to a spacious deluxe room, which was very comfortable. 👍 Since the hotel's central air conditioning wasn't on yet, a thoughtful staff member brought a portable air cooler to our room. We didn't really need it at night; opening the window was more comfortable for sleeping. The only slight disappointment was the water temperature for a bath. Although the room had a bathtub and even disposable bath liners, the water was a bit too cool. The shower temperature, however, was just right. This hotel offers a wide variety of breakfast options – enough to fill you up and enjoy a good meal. Choosing this hotel in Golmud was definitely the right decision! 👍

After comparing a few hotels, I still decided to go with Sofitel! And I'm so glad I did, it was a truly nice experience. Firstly, the hotel has a fantastic design; it doesn't feel old or dated at all, and the facilities are impeccably maintained, definitely five-star standard. Secondly, the billiard and ping-pong rooms are a real highlight! Thirdly, the service was incredibly thoughtful. It just so happened to be my birthday during my stay, and my butler, Xiao Qi, thoughtfully delivered a birthday cake – I was truly touched!

A healing retreat house in the vast desert. The scenery is absolutely stunning, with breathtaking sunsets and starry nights all visible. The rooms are clean and comfortable, offering great privacy. The butler service is attentive and meticulous, making for an amazing stay. It's the perfect escape from the city's hustle and bustle, a top choice for a desert getaway!

I found the perfect hotel experience right by Qinghai Lake 🌊. Staying at the Guanhu International Hotel, opening the window reveals stunning lake views with sparkling blue waters. The view from the third floor of the lobby is absolutely breathtaking! The room was spacious and comfortable, and having breakfast by the window truly jumpstarted my day☀️. I especially want to thank 'Little ******* Fox Butler' 🦊 for their incredibly detailed and warm service. They arranged everything thoughtfully and provided many practical travel tips, making me feel truly at home. Both the facilities and service quality are top-notch. If you're visiting Qinghai Lake, choosing this place definitely won't disappoint! Best lake view hotel!

I had a wonderful stay! The room was spacious and well-designed, spotlessly clean, and completely odor-free. The bed was so soft and comfortable, I slept like a baby. The bathroom had a great wet/dry separation, and there was plenty of hot water, with all the essential amenities provided. The hotel staff were incredibly warm, attentive, and friendly. The location is super convenient for transportation, yet the surroundings are peaceful and quiet. It’s definitely an excellent choice for a trip. The hygiene was top-notch; there wasn't a speck of dust or dirt anywhere, and the room was well-ventilated with a comfortable temperature. The soundproofing was fantastic, making for a truly quiet night's rest. The facilities were excellent, with soft, pleasant lighting. The staff were responsive and friendly. This hotel offers much better value for money than others in its price range, and I would genuinely recommend it and definitely return.

This hotel is in its own building, which is quite rare for a provincial capital city (many hotels share buildings with other companies or hotels). It also has its own dedicated parking lot. The surrounding area is very bustling, making it convenient for shopping, dining, and taking a stroll. Check-in at the front desk was quick, and they proactively asked about my car and driving situation. The room was clean and comfortable, with modern and functional facilities. The breakfast was incredibly rich, offering both Chinese and Western options. After traveling for over two months, I finally got to enjoy a breakfast with bacon and buttered bread. I'll definitely stay here again next time I'm in Xining.

Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍

The hotel is clean, location is great to the nearby supermarket, shopping malls and the wildlife park. Many restaurants around. It would be great if there's dryer attached with washing machine. Breakfast is great, blended with both western and Chinese selections. I came back to stay with Sebel after my previous stay because of the friendly and informative stuffs who have helped me with the luggages and check in. However, why I rated the service with lower point because after I came back to stay for 2 consecutive nights, we have encountered different stuffs that gave totally opposite vibes, which were arrogant and no greetings, no smile.