5-Star Hotels in Qinghai, China

The hotel's location is excellent, with a lively and convenient area nearby. The room was very clean and offered a view of distant mountains and the city skyline. The front desk staff, especially the lady at the city view desk, was very enthusiastic and upgraded our room, and even upgraded breakfast for our child.

Stayed two nights in Golmud, and for the second night, I specifically upgraded to a more expensive hotel because it had a bathtub. When checking in, I even asked the front desk if the room had been upgraded, and they told me it was already the best room type. However, after enjoying a bath, I went to take a shower and a problem arose – the shower head was barely dripping, like a trickle of tears! I quickly finished my shower and immediately contacted Ctrip's dedicated customer service to complain. Even though it was almost midnight, the Ctrip representative was very helpful in relaying my feedback! Finally, the hotel offered to change our room, but since it was already past midnight, my friend and I just wanted to get some rest, so we declined the offer. Ctrip also informed me that the hotel had apologized. I felt compelled to leave this review to remind the hotel of the importance of routine maintenance checks. The hotel's facilities and room setup were otherwise quite good, but one faulty shower head ruined the entire experience! Let this be a lesson.

My stay at Qinghai Kaiyuan Grand Hotel in Xining completely exceeded my expectations. Every moment, from check-in to check-out, was incredibly comfortable and pleasant. I absolutely have to sing its praises! First off, the service was exceptionally warm and attentive, making the entire experience fantastic. As soon as I arrived, a doorman proactively helped me with my luggage and directed me to the Sky Lobby on the 21st floor. Check-in was super efficient, and they even thoughtfully recognized my member status and upgraded my room for free, along with complimentary fresh welcome fruit. The 24-hour front desk was always responsive to my needs; whether I needed directions or extra items, they were quick to assist. The staff were friendly and professional in every detail, adding a touch of warmth to my trip. Secondly, the facilities were comprehensive and high-end, ensuring a very comfortable stay. The design of the Sky Lobby was simply stunning, blending Chinese style with panoramic views. In the evening, I even caught a breathtaking sunset – perfect for photos! My room was spacious and bright, with a well-designed layout covering over 50 square meters. It featured a soft sofa, a large desk, and even a humidifier to combat the dry climate in the Northwest, which was a very thoughtful touch. The guest rooms were fully intelligent, with features like sensor lighting and electric blackout curtains adding a futuristic feel. The bathroom had a separate wet and dry area and a bathtub, and the toiletries were high-quality. The King Koil mattress provided an amazing sleep experience. The hotel also boasts a free gym, a table tennis room, a book bar, and a tea room – perfect for either exercise and relaxation or quiet reading. The amenities truly cater to various needs. What truly surprised me was the breakfast – it was abundant and unique. Served at the buffet restaurant on the 5th floor, it covered everything from Chinese and Western to Halal cuisine, with an incredibly wide variety. There was freshly prepared Lanzhou beef noodles, authentic Halal 'Sazi Mahua' (fried dough twists), and other local specialties, along with hot dishes, cold dishes, congee, bread, seasonal fruits, and excellent freshly ground coffee and squeezed juices. I particularly recommend the hotel's yogurt; its rich and creamy texture was delicious with grains or fruit. The dining area was spacious and clean, with plenty of seating, so there was no need to wait in line – a perfect start to an energetic day. Additionally, the hotel's location is superb. It's right next to Xining Railway Station, just a few minutes' walk away. Within a 1-kilometer radius, there's a night market, large shopping malls, and the distinctive Mojia Street pedestrian area. It's also close to the Dongguan Great Mosque and the Huangshui River, making it incredibly convenient for getting around and finding food. The free public parking also eased any concerns for those traveling by car. It offers incredible value for money. In summary, Xining Qinghai Kaiyuan Grand Hotel excelled in every aspect, including service, facilities, and dining. It's perfectly suited for both business trips and leisure travel. I will definitely choose this hotel again next time I'm in Xining and highly recommend it to everyone!

The rooms are clean and the front desk service is super efficient. Food and entertainment options are all-encompassing! Sofitel is undoubtedly the top choice for accommodation in Xining. Staying here for five days, I was constantly surprised by little delights! 🤭

A healing retreat house in the vast desert. The scenery is absolutely stunning, with breathtaking sunsets and starry nights all visible. The rooms are clean and comfortable, offering great privacy. The butler service is attentive and meticulous, making for an amazing stay. It's the perfect escape from the city's hustle and bustle, a top choice for a desert getaway!

I found the perfect hotel experience right by Qinghai Lake 🌊. Staying at the Guanhu International Hotel, opening the window reveals stunning lake views with sparkling blue waters. The view from the third floor of the lobby is absolutely breathtaking! The room was spacious and comfortable, and having breakfast by the window truly jumpstarted my day☀️. I especially want to thank 'Little ******* Fox Butler' 🦊 for their incredibly detailed and warm service. They arranged everything thoughtfully and provided many practical travel tips, making me feel truly at home. Both the facilities and service quality are top-notch. If you're visiting Qinghai Lake, choosing this place definitely won't disappoint! Best lake view hotel!

I had a wonderful stay! The room was spacious and well-designed, spotlessly clean, and completely odor-free. The bed was so soft and comfortable, I slept like a baby. The bathroom had a great wet/dry separation, and there was plenty of hot water, with all the essential amenities provided. The hotel staff were incredibly warm, attentive, and friendly. The location is super convenient for transportation, yet the surroundings are peaceful and quiet. It’s definitely an excellent choice for a trip. The hygiene was top-notch; there wasn't a speck of dust or dirt anywhere, and the room was well-ventilated with a comfortable temperature. The soundproofing was fantastic, making for a truly quiet night's rest. The facilities were excellent, with soft, pleasant lighting. The staff were responsive and friendly. This hotel offers much better value for money than others in its price range, and I would genuinely recommend it and definitely return.

This hotel is in its own building, which is quite rare for a provincial capital city (many hotels share buildings with other companies or hotels). It also has its own dedicated parking lot. The surrounding area is very bustling, making it convenient for shopping, dining, and taking a stroll. Check-in at the front desk was quick, and they proactively asked about my car and driving situation. The room was clean and comfortable, with modern and functional facilities. The breakfast was incredibly rich, offering both Chinese and Western options. After traveling for over two months, I finally got to enjoy a breakfast with bacon and buttered bread. I'll definitely stay here again next time I'm in Xining.

Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍

The hotel is clean, location is great to the nearby supermarket, shopping malls and the wildlife park. Many restaurants around. It would be great if there's dryer attached with washing machine. Breakfast is great, blended with both western and Chinese selections. I came back to stay with Sebel after my previous stay because of the friendly and informative stuffs who have helped me with the luggages and check in. However, why I rated the service with lower point because after I came back to stay for 2 consecutive nights, we have encountered different stuffs that gave totally opposite vibes, which were arrogant and no greetings, no smile.