5-Star Hotels in Somerset, United Kingdom

Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.

The location is incredibly convenient. It's only a few minutes' walk to the train station, and even closer to the Roman Baths and the Abbey – just a three-minute stroll. The breakfast was excellent, and the service was great too.

Stayed in the hideout suite, which was beautiful , bottle of fiiz left in the room on ice, which is a nice touch , the only issue was the hot tub temperature was too hot with no way of regulating so couldn’t use

How should I put it? I hesitated for a long time between this hotel and another one and finally chose this one. The main reason was that I was attracted by the photos of the hotel room on Ctrip. There were big French windows through which you could see the garden and green land. But after checking in, I found that there were no French windows. I thought too much. I don't know why the deluxe suite I booked was arranged on the third floor. The window was relatively small, and there was a wall outside. I could hardly see what was outside the room... I was very disappointed. In addition, the room facilities were a bit old, the air conditioner kept making strange noises, which was very noisy. The bathroom was quite big but there was no heating. It was very cold after taking a shower, and the washbasin was also very simple... Anyway, it didn't match the price. The only thing I can praise is that his restaurant is not bad, and the dishes we ordered were all delicious.

I stayed at the most beautiful place yesterday — it truly exceeded my expectations. Although it’s in a slightly remote location, that actually added to the charm. The surroundings were stunning and peaceful, making it the perfect escape from the city. The service was absolutely five-star; everything was spotless and thoughtfully designed. Even the bathroom had massage features, which was such a luxurious touch. Every detail made me feel completely relaxed and taken care of. If you're looking for a hidden gem that offers both beauty and comfort, this place is 100% worth the visit.

First of all, hotels are very difficult to find. Apple's own navigation is wrong. Secondly, the bathroom in the store is extremely small, and there is still water noise in the sewer at night. There is a problem that hot water cannot be supplied in the room No. 3, which was notified too late and cannot be resolved by itself. Finally, the parking lot is small. Although the parking lots in Bath are very small, this is the only hotel in the UK that has charged me 15 pounds a night. Seriously not recommended.

Lovely place and lovely people. Great customer service/care, great greeting, and what a lovely room, too. I loved everything about this place. Location is not the best (over the hill) but has great views of the city. Breakfast is good and the whole place gives you a cozy feeling that you'd like to stay at this lovely B&B more. Stayed for one night but would certainly choose this place if I get back to Bath again. Thanks.

The room was spacious and in excellent condition. The staff were all friendly and made sure our stay was remarkable and we will definitely be staying here again.

The hotel logo is not clear, the appearance photos are inconsistent with the online ones, and it is difficult to find by car. The booked room is completely different from the one introduced on xc and the area is small. You have to send an email before you check in. If you don't check in at the specified time, it is very troublesome. Hotel location is not bad, about 16 minutes walk from the attraction. The interior decoration of the room is very English, the breakfast variety is very good, and it is delicious.

This is the second time we came to this hotel. The rooms are lovely but especially in the Superior rooms, there should be a comfy sofa chair as the ones are in the room, you can not sit more than 10 minutes. Jean-Luc was very helpful and kind, he is a great host