5-Star Hotels in Somerset, United Kingdom

The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.

The location is incredibly convenient. It's only a few minutes' walk to the train station, and even closer to the Roman Baths and the Abbey – just a three-minute stroll. The breakfast was excellent, and the service was great too.

Fantastic hotel. Luxurious but homely. We were made to feel very welcome by all the staff and could happily have stayed longer. Our room, like the whole hotel, was beautifully furnished and decorated, with a very comfortable bed and lovely walk-in shower. The record player was a lovely, quirky touch as well as the pantry! We enjoyed some very nice cocktails in the bar too. The location is perfect and it's just a few minutes walk to the city centre. We loved everything about the hotel and will definitely be back!

How should I put it? I hesitated for a long time between this hotel and another one and finally chose this one. The main reason was that I was attracted by the photos of the hotel room on Ctrip. There were big French windows through which you could see the garden and green land. But after checking in, I found that there were no French windows. I thought too much. I don't know why the deluxe suite I booked was arranged on the third floor. The window was relatively small, and there was a wall outside. I could hardly see what was outside the room... I was very disappointed. In addition, the room facilities were a bit old, the air conditioner kept making strange noises, which was very noisy. The bathroom was quite big but there was no heating. It was very cold after taking a shower, and the washbasin was also very simple... Anyway, it didn't match the price. The only thing I can praise is that his restaurant is not bad, and the dishes we ordered were all delicious.

I stayed at the most beautiful place yesterday — it truly exceeded my expectations. Although it’s in a slightly remote location, that actually added to the charm. The surroundings were stunning and peaceful, making it the perfect escape from the city. The service was absolutely five-star; everything was spotless and thoughtfully designed. Even the bathroom had massage features, which was such a luxurious touch. Every detail made me feel completely relaxed and taken care of. If you're looking for a hidden gem that offers both beauty and comfort, this place is 100% worth the visit.

First of all, hotels are very difficult to find. Apple's own navigation is wrong. Secondly, the bathroom in the store is extremely small, and there is still water noise in the sewer at night. There is a problem that hot water cannot be supplied in the room No. 3, which was notified too late and cannot be resolved by itself. Finally, the parking lot is small. Although the parking lots in Bath are very small, this is the only hotel in the UK that has charged me 15 pounds a night. Seriously not recommended.

Lovely place and lovely people. Great customer service/care, great greeting, and what a lovely room, too. I loved everything about this place. Location is not the best (over the hill) but has great views of the city. Breakfast is good and the whole place gives you a cozy feeling that you'd like to stay at this lovely B&B more. Stayed for one night but would certainly choose this place if I get back to Bath again. Thanks.

The room was spacious and in excellent condition. The staff were all friendly and made sure our stay was remarkable and we will definitely be staying here again.

The hotel logo is not clear, the appearance photos are inconsistent with the online ones, and it is difficult to find by car. The booked room is completely different from the one introduced on xc and the area is small. You have to send an email before you check in. If you don't check in at the specified time, it is very troublesome. Hotel location is not bad, about 16 minutes walk from the attraction. The interior decoration of the room is very English, the breakfast variety is very good, and it is delicious.

This is the second time we came to this hotel. The rooms are lovely but especially in the Superior rooms, there should be a comfy sofa chair as the ones are in the room, you can not sit more than 10 minutes. Jean-Luc was very helpful and kind, he is a great host