5-Star Hotels in Central Java, Indonesia

The hotel is excellent, clean, and has complete facilities. The Kids Club offers many activities for children. Ms. Sella from reservations was incredibly helpful. The salon facilities are good, and the service is excellent, especially from Ms. Firda and Ms. Nining. Breakfast has a wide variety and everything is delicious. Overall, 5 stars for everything! - Henny

Everyone was friendly..Staff were helpful and polite..They greeted you everytime they see you..Some even offered to assist you even though if you didn’t ask.Service was simply perfect,no complains! Gym and pool were under maintenance.Construction was going on at the main hotel.Wasn’t aware of the maintenance till you checked in (Maintenance Notice placed on room table).Maybe updates should be reflected on third party apps or via whatsapp to avoid disappointment. Wifi was poor.For a well rated hotel,this was a huge letdown.Management & maintenance should look into this.Was staying at room 806.Not sure if other floors or rooms are encountering this problem.Ended up using data roaming through my 3 days there.

Great service and atmosphere! I forgot to close the window before heading out, and some bugs got in at night. The staff kindly helped us clean up again.

Wonderful stay and best service! So impressed when they gave us 1 room early checkin for my cousin who were not feeling well and need to rest. Delicious breakfast with great service.

Overall service was excellent especially Mr Aviet, duty manager. I highlighted to him that there was no view at all in my room; the mirror was stained and the tap water splashing when turned on. He immediately came to my room and gave options for a change. He swapped my room on the same floor with a nice view on the second day for the rest of my stay. The breakfast every morning was a good spread and the staff team worked well in harmony. Overall, good experience with excellent both front desk and F&B. We

Overal okay. Location is excellent, the hotel amenities are good, although, I think, it could be better for a 5-star hotel. The hotel staff are very helpful and providing excellent service. The only need-to-improve point is the bathroom amenities and cleanliness. Especially the heavily clogged water tap and the damaged shower handling were not convenient and caused uncomfortable experience.

The hotel facilities are good... only access from Purwokerto via Google Maps is via a narrow and badly damaged up and down mountain road, the road is very steep and winding... very prone to accidents and risking life to get through

We are pleased to present a review for the Gumaya Hotel Semarang. This establishment offers a comfortable and enjoyable stay for its guests. The hotel's amenities are well-maintained and contribute to a relaxing experience. Service at the Gumaya Hotel Semarang is known to be attentive and efficient. Overall, it is a highly recommended option for accommodation in the area.

Honest review.. stay with the expectation of a 5-star hotel, but the experience is not comparable to the price. The lobby and check-in process are quite good, the welcome drink is refreshing, and the concierge helpfully carried the luggage. Basement parking is also relatively easy. Unfortunately, many important details reduce comfort. The door of the room does not have a stopper so it is often slammed loud and noisy. Soundproofing was not good, the sound from the next room was still heard. The room size is relatively small for the standard 5-star, and there is no minibar at all, even a paid one. For mineral water, use plastic bottles, not the premium ones with glass bottles. The lighting system was confusing and the bathroom lighting was too dim. There are 4 elevators but it is very slow.. there is often a buildup of guests. The pool area is also less well-organized such as having no concept and not weather-friendly because there is no shaded area. It's ridiculous, having to pay an extra 200rb for access to the whirlpool and jacuzzi. Breakfast was a disappointment: the menu options were less varied, the taste was standard, and the service was less warm (officers lacked smiles). Overall, I wouldn't really mind these things if the room price wasn't this muc, but with a rate above Rp 2 million per night, this experience is less worth it. Compared to 5-star hotels in Jogja and its surroundings, it is still quite far behind.

Our recent stay at this establishment was nothing short of exemplary. The property is immaculately maintained, with a lobby that immediately captivates guests through its refined ambiance and tasteful design. Our accommodation was impeccably prepared and afforded my wife, our child, and me a serene and comfortable retreat. The swimming pool offered an invigoratingly cool respite, while the breakfast spread was both sumptuous and artfully presented. Every member of the hotel’s staff demonstrated exceptional warmth, professionalism, and attentiveness, elevating our experience from merely pleasant to truly memorable.