5-Star Hotels in Kerala, India

From the 3 days from check-in to check-out, every moment was like returning home, being cared for and cherished by the ”family and friends” team. Everyone at the front desk was very enthusiastic, and they would not be perfunctory even if there was a wedding on the night of check-in. Not to mention the rich breakfast, the serving guys and girls were all handsome, beautiful and kind-hearted. The buffet dinner was also delicious. The design of the Thai restaurant (the last few photos) really amazed me. However, the biggest surprise was the cleaning team! Not only did they carefully do what they should do, but they also prepared flowers and vases for me with care, and left warm words. I heard their laughter in the workroom several times. The customer service manager, a beautiful lady, also hit it off with me. Knowing that I had to catch the morning flight, she prepared free tea for me before I left. After so many years of traveling, this time is the ultimate! I highly appreciate the leadership of the management, and I will definitely stay here again if I go to Kochin next time

Front desk service was responsive — we requested a few items like bottled water and they were delivered promptly. Breakfast was decent; the live cooking station could be a bit slow, but overall it was fine. For the price we paid, the stay was definitely good value for money.

Housekeeping in the room was not up to the mark and we were quite disappointed. Shower Gel and Tissue were not replaced and the shower area got clogged … despite complaining it wasn’t fixed. The Tea Pods were not replenished in the Mini Bar. In general housekeeping in room was not up to Taj standards we have been used to !

After staying at 5 other hotels in India, it was finally Holiday Inn's turn, and my friends and I were absolutely thrilled! It's such a shame we only stayed for one night. This is a European-style hotel. The rooms are clean, and the rooftop pool on the second floor is simply magnificent. The staff are polite, and the breakfast 🥞 was a solid 100 out of 10! The variety of dishes was just superb. I really loved Kerala, and my friends and I decided we'll explore it more thoroughly next time. And of course, we'll definitely choose this hotel again ❤️🇮🇳

The property is super pleasant and the entire staff is super awesome. Very very helpful and constantly ready to lend a helping hand

Recommended by the customer, one kilometer away from the exhibition, convenient, the facilities are generally good...............................

Hotel was beautiful, expensive but worth the money.

Location was really good , the roof top view was the showstopper of the property. As we were travelling with an infant we found the staff very helpful with preparing the meals for the baby. Arabian sea view room was excellent.

We had a lovely stay. I highly recommend this hotel and the restaurants. Especially don’t miss the restaurant on the first floor, where you can get a great traditional Kerala meal in a banana leaf.  The service is also great.

The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff　were very helpful. Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout. Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?