5-Star Hotels in Lesser Poland, Poland

This time I chose a hotel of the same brand, and it gave me a different feeling. It was very comfortable to stay in. The decoration of the room is very distinctive, and all the embellishments are very detailed.

We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated! All the staff were very friendly and helpful, including those in the restaurant. The swimming pool and spa facilities are relaxing and comfortable.

The Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.

The best hotel out of my europe trip from vienna, prague to poland. Great service from the front desk and was helpful with my passport left behind in prague. Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel. Overall, would go back just for the hotel

Perfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room. This hotel is pure luxury with a high quality finish which we could not fault. There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options. I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.

Beautiful quiet hotel, nicely decorated. Warm atmosphere. The room with mountain view is just superb. Location close to the main street, without having the disadvantages. we will surely return

Beautiful accommodations, great amenities (excellent spa; exceptional selection at breakfast; fittness center and 2 well equipped play rooms for kids) The only mankament was a weak internet connection (caused, as we were told, by a temporary issue). And an exceptionally friendly service everywhere makes you feel so welcome!🥰

15th century architecture, very textured. Authentic continental breakfast, bread cheese sausage, a variety of healthy food. The service is particularly good, suitable for children, and the location is excellent. There is a cave in the cave pool with a sauna.

Room was great but maybe the management would like to consider installing a Smart TV so that foreign travelers can also watch non-Polish channels. Please replace couch in Room 019. It’s a little old and uncomfortable to sit on. Very friendly and helpful front desk personnel.

Located in the Old Town, with just around 10 mins by walk from Krakow Main Station. Good location, good staff services, my money worths as I could stay in a historic building with Polish interior design. OK, Citizen, WiFi service is stable. Quite a number of Polish restaurants nearby. Definitely will stay again if I visit Krakow again.