It’s a very beautiful well decorated boutique hotel, with English speak friendly staff!
We did room only so cannot comment on the food but the hospitality was second to none!!!
We had no issues at all!
The spa small but very clean and ideal for a quick dip in the jacuzzi followed by a sweat session in the sauna.
Our whole party loved the hotel and the location. It’s a small cab ride from the hotel in to the shopping center and the castle is a couple minutes walk.
We all said we would come again and stay here!
Room was great but maybe the management would like to consider installing a Smart TV so that foreign travelers can also watch non-Polish channels. Please replace couch in Room 019. It’s a little old and uncomfortable to sit on.
Very friendly and helpful front desk personnel.
Nice hotel on the outskirts of Krakow. 10 minutes walk to the train station, from where 7 minutes to the airport. The room had water, a kettle, tea and coffee. Nearby, across the road - McDonald's.
An amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
We loved our stay here. The location is perfect. The hotel beautiful. Loved the acqua de palma toiletries. A couple of critiques would be. A coffee machine in the room would be an added bonus and the spa areas a little warmer. The bar area is lovely as is the rest of the hotel. We’d certainly stay here again 😊
We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
The location is unbeatable and you can’t get any more convenient than this. Everything is right outside of the hotel but still on a quiet road. Even is 4 years old the hotel feel new and clean. Spacious rooms comfy bed. Large size bathroom.
Staffs are extremely friendly and helpful. Everything is amazing and
We had a quiet and peaceful stay in Zakopane. It’s further away from the main streets but within walking distance. Staff very friendly and welcoming. The sauna is well maintained. The only defect is the water temperature of shower in our room: it wasn’t very steady. But in general it was a lovely stay!
The hotel is very central and very monumental, but the rooms (at least ours) are quite small, the bedrooms are somewhat uncomfortable and the kitchens are very fine.
Very Good
76 reviews
8.7/10
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DKK 887
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SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
GGuest UserNice hotel on the outskirts of Krakow. 10 minutes walk to the train station, from where 7 minutes to the airport. The room had water, a kettle, tea and coffee. Nearby, across the road - McDonald's.
AalbertltAn amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
TThe Travel GuyThe location is unbeatable and you can’t get any more convenient than this. Everything is right outside of the hotel but still on a quiet road. Even is 4 years old the hotel feel new and clean. Spacious rooms comfy bed. Large size bathroom.
Staffs are extremely friendly and helpful. Everything is amazing and
AAdele17Absolutely stunning hotel and located in the heart of Krakow! Upon arrival I was offered coffee, a soy latte to be exact which surprised me. Any help I needed from reception, they were attentive with maximum effort. Eg, I was unaware that the 100ml restrictions had been uplifted via many airports in Europe, so therefore I could do more shopping before I left. Everything was super clean, very sweet daily notes left about the history and tales of Krakow, the bed was super comfortable! This hotel really made my holiday experience 100 times better, I actually wanted to stay longer. The design itself is fun and creative, only small thing is that it is very warm inside, had the leave the windows open, being as it was the beginning of March, I do wonder what it's like in the Summer. Extremely good value, but that's the beauty of zloty to GBP, will happily stay again.
DDavid CaubillaThe hotel is very central and very monumental, but the rooms (at least ours) are quite small, the bedrooms are somewhat uncomfortable and the kitchens are very fine.
SSophiadakingLiterally one of the best hotels I have stayed in. Have us early check in and complementary drinks when we arrived after our flight. Breakfast was amazing. Cooked to order omelettes and the hotel is just gorgeous. Spa is also a really nice little touch to warm you up after the snow
GGuest UserDuring our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.
AAnonymous UserWe had a quiet and peaceful stay in Zakopane. It’s further away from the main streets but within walking distance. Staff very friendly and welcoming. The sauna is well maintained. The only defect is the water temperature of shower in our room: it wasn’t very steady. But in general it was a lovely stay!