5-Star Hotels in Massachusetts, United States

The room was elegant, tastefully decorated, spacious, and well-equipped. The cleanliness was excellent, and the hardware exceeded expectations. However, one lady at the front desk had a very poor attitude; she seemed to look down on people, almost to the point of discrimination.

I will stay here again. The location is excellent and it is convenient for shopping and dining. The room cleaning, extra bed and turndown service are very good and the attitude is good. The front desk service is good and free coffee is provided in the lobby. The only drawback is that the takeaway I ordered this time was not delivered to the room. I hope to have a better experience in the future.

The InterContinental Boston has a great location; it's within easy walking distance of Chinatown, the Financial District, and Boston's South Station. The receptionist, Lily, was very friendly. While the breakfast selection wasn't extensive, it had most of the essential American breakfast items. The problem was that when you needed to call for water, toiletries, bathrobes, etc., they couldn't provide slippers due to insufficient stock.

There are blood stains on the sheets. This star hotel should not be. It was very late and tired. I only found out when I got up in the morning.

The hotel is in a great location, close to shopping and parks. The room is clean and tidy. There are large windows that can be opened for ventilation. The only downside is that the soundproofing is a little poor. You can hear the people in the next room on the conference call in the early morning. You can bring earplugs to avoid this problem.

房間面積比較大，去年住過，第二次選擇，感覺水平有些下降，毛巾質量一般，有些舊了，也沒換。餐廳的服務有些態度冷淡，個別服務員還可以。餐廳靠邊處有餐桌，可有一頂燈，站起來時，直接撞到頭頂，很疼，服務員似乎不是第一次碰到這種情況，很淡定，衹是看看，也沒人來問候。客房清潔和送餐還不錯。下次估計不會選了。

I decided to come to Boston for three days on short notice. I didn't want to rent a car, so I had to consider a hotel with a very good location. I considered Langham, Mandarin Oriental, and the Hilton at the airport entrance. I finally chose Langham because Mandarin Oriental was full. Service: I arrived at the hotel at 10 pm, the waiter took my luggage, and the check-in was smooth. The front desk was very friendly. Hygiene: It was clean and hygienic like a five-star hotel, and the restaurant was also very clean. Environment: The location is in the commercial district, there will be many people on business trips, and there will be many people in and out of the hotel during the day. Facilities: The gym and swimming pool are both indoors, with windows, and very bright. I had breakfast at Grana in the hotel on the first morning, and the quality was very good. The hotel's drinks were also amazing, but the dinner and room service later were much worse. It is probably because the hotel was unusually busy this week and the kitchen was overwhelmed. I told the front desk about my dissatisfaction when I left the hotel, and they handled the problem very actively.

The hotel is okay, but two unknown purchases have occurred, and it is not clear whether it is a hotel problem or a bank problem

Opposite Boston Park. Close to Chinatown. The hotel is low-key, but low-key luxury. The snack room on each floor is super considerate, but there is no kettle, so you can't make tea. You can buy some hot tea in the coffee shop in the lobby, but there is a time limit and the room is relatively small. It is also expensive in this season