"Better hotel than I have been a wonderful service.
Reception Daniel makes the stay look like a dream.
Gustavo and Mario at the hotel entrance.
The hotel is wonderful, but the people who work in it are kind of a kindness that makes the difference."
Featured facilities: Business Center, Dry Cleaning, Parking
Very Good
44 reviews
8.9/10
1 night
From HK$465
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8.2/10
Very Good
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
GGuest UserI want to give my praise for the care and attention I received during my stay, the hotel is wonderful, with a comfortable and well-structured environment, but what really made the difference was the care. Everyone I found was extremely kind, they made my experience even better. I was very happy with my stay and I will certainly come back!
GGuest UserHotel muito bem localizado. Pertíssimo do Shopping Savassi. Vista espetacular dos limites da cidade, do Shopping e do Colégio Marista. Bairro seguro e arborizado. Muitas lojas e restaurantes por perto. Restaurante Olegário, dentro do hotel, muito bom. Instalações muito confortáveis, ar condicionado excelente, fina decoração, chuveiro ótimo e produtos de higiene de primeira e atendimento dos funcionários excelente, destaque para o Rafael da recepção.
HHupohupoThe hotel is good, quiet, the room is relatively large, the breakfast is very good. The lobby has a large staircase, which looks three-dimensional, retro, and has a good environment.
GGuest UserThe reception attendant was not pleasant, I had made the wrong booking, and I told her I was going to contact you to resolve it. But she was not careful with my problem just checked in and gave me the key while I was on the phone with you. She was not empathic even a little! So much that the person there said: let's cancel your reservation and do it again to get it right. She did the checkin, she did the checkin, she did the checkin, she did the checkin, she did the checkin, she said she was talking to you! She did and she deployed me with a great deficit of education!
I was very angry with the reservation I made wrong!
MMaria Eugênia Pessoa FrancoExcelente hotel ! Localização privilegiada , atendimento excelente de todos os funcionários . Café da manhã farto e delicioso .